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Triad Eye Associates
1577-B New Garden Rd, Greensboro, NC 27410, United States
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Triad Eye Associates
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Ke
Review №1

Doc has been my optician for 30+ years. Most professional and courteous optician in Greensboro. He has helped me and gone over and beyond on all of my eye care needs time and again. And I have difficult eye needs with astigmatism and variable vision lenses. As an example he got my prescription lens dive goggles fixed in a day before a dive trip. Also Doc is great guy!

Am
Review №2

Triad Eye Associates is by far the best optometrist office I’ve ever been to. The eye exams are thorough, it’s beyond clean, and the staff is so nice and professional. Customer service is top tier and the technology is up to date. They aren’t in my insurance network, but I was so impressed by them that I would pay out of pocket again. HIGHLY recommend!!!

Ka
Review №3

Triad Eye Associates are the greatest! The staff is very friendly and accommodating. Dr.Neil Hutto explains everything so you can understand about your eyes. Doc the Optician is so good at what he does. He has worked miracles on my glasses even when I thought my glasses couldnt be fixed. I highly recommend this practice you will not be disappointed.

Ph
Review №4

Dock Smith and I go back to long before he found a home at Triad Eye Associates and Im so glad he is part of this great team. His five star performance is supported by a five star team of pure professionals. This is a happy place I look forward to visiting and that comes from the top. Ive never had to wait past an appointment time and the follow up has always been spot-on. Glasses are critical to me and Ill never trust my vision to another source.

Be
Review №5

I had some problem getting lenses out of an old pair of glasses and just stopped in here asking for some help. They were very helpful and solved my problem right away! Next time I need new glasses I’m coming here!

Do
Review №6

I have been going to Triad Eye Associates for 3 years after moving to Greensboro. I have seen both Dr. Neil Hutto & Dr. Stacey Hutto & have been very pleased with their care. They have all the new technology in eye care & are willing to refer to an ophthalmologist or other specialist when necessary.I just finished working with Dock Smith on my 1st pair of glasses in years. I cant sing his praises enough! With my small face, after I found a pair of glasses I really wanted, he did everything in his power to make them work, to getting the company to make a smaller pair of frames and to having to switch to a different type of lens. He was very patient, detailed, and made me feel like a valued client throughout the whole process.I have mainly worked with Kim at the front desk & she has been wonderful to work with re: scheduling & insurance.I highly recommend Triad Eye Associates! My only wish, not a complaint!, is that they need a larger office.

Sh
Review №7

My first experience here was a great one. The staff were friendly and helpful in many ways. The doctor was very thorough in explaining everything to me about my eyes, my needs, and he was very kind throughout the process. I will be going back to get prescription lenses for my motorcycle glasses soon. Yes, they offer that too! Sweet!

Da
Review №8

Customer service, in too many businesses today, has become a lost art. Triad Eye Associates is the exception to that trend. Not only are they gifted with expertise in their profession, they also have the patience, the knowledge, and the desire to go the “extra mile” in making the customer service experience an outstanding and memorable one. Dock’s attention to every detail of my eyewear needs and his interest in getting it ‘right’ the first time to ensure my 100% satisfaction is exceptional and genuine. Kim is in a class by herself; she thoroughly understands the insurance (Medicare) intricacies and always identifies the best options for my coverage. All of the staff with whom I met have been outstanding, particularly Noel, who always has a smile and supportive positive attitude. I am hooked on Triad Eye Associates for my lifetime needs for eyewear and eye care and I encourage anyone who wants to experience ‘customer service’ at its best to witness for yourself what I experience EVERY single time I need them. :)

Ma
Review №9

I always receive the best service from their optician, Doc. Hes friendly and courteous and goes the extra mile. The whole practice has done a great job for me, my wife, and my kids.

La
Review №10

Where do I begin! I have been trusting Dock Smith with my glasses for 20 years. He originally brought me to this fun, caring group who continually go over and above their profession to develop a relationship with their patients! Impeccable, authentic service while delivering the best of health care!

Pa
Review №11

These folks are amazing! Always friendly. Always helpful. They will take the time to answer your questions no matter how crazy they seem. I have been going to them for many years and look forward to many more

Ag
Review №12

Madicare patients be aware. I came for a routing eye exam (0 co-pay) and was billed as a medical visit ($35 co-pay). The staff insisted that that is what I should pay giving me an excuse and changing the story when called by the health insurance company. Still, charging it as a medical visit which they bill the insurance for more than a routing visit.Other than that, the staff is nice and the doctor seems to be knowledgeable.

Ph
Review №13

The most friendly and professional staff to go with the most outstanding service! Doc Smith has been taking care of me and my family for years!

Lo
Review №14

Went to triad eye associates for three years. I was never really impressed with the doctors their. With comments like you see better than most people without glasses than they do with. That never sat well with me.On my annual checkup I was told I needed new glasses. I ordered a new set received the new set and could see no better than the previous set.i actually felt like my vision was worse. So I decided to see another eye-doctor. At my new exam 2 months after my annual My original prescription in May was -.25 just in my left eye. The new prescription is -.50 left and -.50 in the right with a stigmatism adjustment. The reader adjustments stayed the same.So I just payed today $550 for new lenses that are less than 2 months old and an eye exam for 139. Long story short save your money go somewhere else.

Me
Review №15

Our family has always went to this practice. I was sad when I moved North of Greensboro until I found out that they opened a practice here. Win win!

Jo
Review №16

They went above and beyond to provide an excellent level of care! They got me in quickly and were courteous and professional. They gave the highest level of healthcare from the moment i made my appointment to the moment I picked up my prescription. The doctor, Dr. William Hutto, showed genuine kindness and walked me through every step of the exam in great detail. Truly a place I will recommend in the future!

Jo
Review №17

Wonderful experience, great, friendly and kind staff. Got the eyeglasses I wanted which are beautiful and they were very helpful getting them fitted. Would recommend!

Me
Review №18

I thought I had written a google review today and not sure if it was on another platform so either way they need one here as well. Each of the staff I have encountered over the years has been amazing, professional and really care about you. Mary up front is always willing to help as are all of the other staff members. All very knowledgeable. Dr. S Hutto, I have only seen a few times but she has been wonderful and always listened to my concerns. Dr. N Hutto is who I usually see. He is professional and caring. He listens and tries to work with me to find solutions for what I need. I have had to bring my son before and they helped with him and even brought him to the car for me as I had my hands full. I have gone here for years and always feel as though they are listening and care.

Gr
Review №19

Im new to town and I got lucky when I found Triad Eye Associates. Felt right at home. Friendly and professional staff took care of me and Dr. Hutto was wonderful. Not to mention they got me in and out quickly so I could get back to work!

Ol
Review №20

I loved going here. They are very through and fast. I have not been able to see this well in years! I recommend!

Le
Review №21

It was a fantastic experience from the time I entered the door to the time I exited. Friendly and knowledgeable staff who also respected my time. I was in and out in under an hour! Will never go anywhere else!

Ru
Review №22

I am a physician, and this is my preferred optometrist. The entire staff is remarkable.

Je
Review №23

I hadnt been to an optometrist in the area, and I simply picked Triad Eye because they were close to where I lived. Good choice! Dr. Neil Hutto was very personable and, even though I am a long-time contact wearer, tried every new option to get me in the best fitting contact lens.

La
Review №24

Some how I accidentally made my appointment at the Archdale location. When I showed up at New Garden thinking thats where I had my appointment, they saw me anyway. The staff was very friendly and helpful. My prescription hasnt changed much so I was in and out in less than 45 minutes.

Am
Review №25

Dr. Neil Hutto and his staff are simply wonderful! I recommend this office to all my friends and family!

Ke
Review №26

Best eye doctor in town.. Staff was extremely friendly .

Ka
Review №27

Great staff and service. Been going here for years.

An
Review №28

Dr Hutto and his entire staff are superb and offer impeccable service . They strive to accommodate your every need . You wont regret paying them a visit 😉

St
Review №29

Great place to have your eyes examined

Do
Review №30

Exceptional care! Staff are always incredibly kind!

Li
Review №31

Everyone in the office is polite and the doctor was excellent

Je
Review №32

Great place, staff is courteous, doctors are always informative

Sa
Review №33

Dr. Stacey Hutto was wonderful!

Tr
Review №34

Unprofessional and Deceitful

Information
4 Photos
34 Comments
4.6 Rating
  • Address:1577-B New Garden Rd, Greensboro, NC 27410, United States
  • Site:http://triadeyeassociates.com/
  • Phone:+1 336-553-0800
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Planning
  • Appointments recommended:Yes
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