I used Fauls Automotive for the first time yesterday. Randy took excellent care of me and my vehicle. They went above and beyond to get a new customer in very quickly. I greatly appreciate the exceptional service at a very fair price. They exceeded my expectations as a new customer. Will definitely be back!!

Look no further JMU Dukes for southern hospitality at its finest. This family owned repair shop takes pride in caring for not only vehicles but those who walk through their doors. Exceptional professionals! Call them today for your automotive needs. They are delightful!!!

Just a great group of people. They are fair and theyre very good at their job

The nicest people! Awesome and caring!! I would totally recommend them!!!

For amost 20 years, weve taken our cars to Fauls Family Automotive. We always feel good about doing so. They are expert mechanics, charge very reasonable prices, and are great people to interact with. Highly recommend!

Randy & Fauls Family Automotive have worked on at least 4 of my 5 current vehicles as well as several prior vehicles over the past 25 years. Honest, knowledgeable, timely, dependable. and often the lowest prices around. Highly recommend.

Very friendly. Arrived promptly to charge our car battery.

Great people and great service. Its always a pleasure doing business with these guys. If you need someone to preform an engine swap around Harrisonburg, Virigina look no further.

Professional, friendly service. Open communication and a reasonable tow rate.

Honest and knowledgeable, the Fauls are a great family to work with and they will take care of you, even if you need a tow which I have also needed. Their tow service by far is the fastest in the area as far as elapsed time between the time you call and when they can come get your vehicle. That means a lot when youre stranded on the interstate which was one of my breakdown experiences. Thanks Randy, Randy, and Rachel!!

A great local shop to have your car serviced. Owners are very friendly, knowledgeable, and charge a fair price. Definitely recommend!

I just referred a young friend to Fauls. I had Randy take care of a BMW X3 for me for about 3 years, and then he maintained my Volvo V50 for about 4 years. I wouldnt take my vehicles anywhere else. When I complained about how far I had to drive to take my BMW to Charlottesville for work, I was recommended to Fauls automotive by the service manager of the Charlottesville BMW who told me he has his moms car serviced by Fauls. I read one review stating this mechanic hadnt been truthful about a cost... that just couldnt be accurate! A more honest mechanic you wont find, anywhere. Im not taking my car to Randy right now, but only because its too new and hasnt needed anything done.

By far the best place to get your car repaired. They are trustworthy and reliable! Just had my water pump replaced for 100$ less than everywhere else. Family owned and operated. If you live in Harrisonburg this is the place to go!

Wonderful service. Great people!

Service was done quickly and the fact they have their own towing truck was a big plus.

Beyond wonderful service. They were both friendly, timely, and willing to work with my schedule. Honestly such a great experience. I took my car in with some known issues and to get my car looked at, and the owner called me several times every time he found something new, which I have never experienced before. Great customer service.

Fauls Family Auto is an exceptional auto repair business that demonstrates integrity and fairness, skilled labor, and goes above and beyond for customer service. I am very satisfied by my experience with Fauls and would certainly go there again. I highly recommend this place. They also have a very clean waiting area and bathroom. I was blown away by how friendly and accommodating this place was to me. Great job Faul fam!

They went above and beyond to help me in a time of need, and fixed repair quickly.

They were so helpful and so friendly! The prices were very reasonable and they returned my car quickly. They also recognized some issues I had been worried about but avoiding -- they explained everything instead of just telling me a list of things that needed repaired. I will use them from now on. I couldnt be happier with their service, prices or advice!

Very friendly people that fix cars promptly and at fair prices! We have had several jobs completed by them and have referred friends. Awesome service, highly recommended.

These guys are awesome! Great service and great prices. Only place I will have work on my vehicles.

If you want an honest, friendly, reliable, fair, and transparent auto shop, THIS is the place to go. My family and I were moving from Miami to Maine when our brakes went out in Harrisonburg. We could not be more grateful to Fauls Family Automotive and Little Randy for making us a priority and helping us get back on the road as soon as possible, without costing an arm and a leg. With a 2 month old and being stranded in a town we knew nothing about, we praise the Lord for bringing us to their shop!

Thanks! Got my battery taken care of at a great price and some other work done on my vehicle. I was pleased with the work and the price was reasonable. Ill be back!

I have been relying on Fauls to keep multiple vehicles I own in top mechanical condition for over 5 years. From routine service to off-roading upgrades, I know the Fauls team will exceed expectations with thier performance, very reasonable rates, and trustworthy advice. Highly recommended!!!

Great family business, helped me out when alot of places wouldnt. Wonderful service and very decent prices! Was totally worth the distance traveled!

Excellent service great guys

This is a family of straight shooters. They showed me exactly what they were doing and explained everything crystal clear. This is a vey honest shop, unlike AAMCO.

Goes back on word to do what he sai

Cant say enough about how helpful this whole team is. One mechanic worked through lunch to get our family back on the road when the starter broke on our van on a roadtrip. Perfect service.

They are the best. My Mom has been using them for years and now I take my car there . Great service.

I highly recommend these folks for your automotive needs!

Very knowledgeable, worth their rates.

Excellent Customer Service! Would recommend to anyone looking for a great mechanic.

I have had my car serviced here a couple different times. They have always done a great work .

Took some one to pick there car seems like good service

Honest shop and great customer service! Saved me $400 worth of unnecessary work that Merchants in Christiansburg, VA tried to scam me out of.

Very honest and professional family!

Great people, answered all our questions.

Incredible service. I wont go anywhere else.

Great place.

Excellent!! Great help and would recommend to anyone!

Much more expensive than other repair shops...100 dollars over the place I ended up taking it to after they told me how much it was gonna be

Great, Honest, Family run business!