These people know customer service and what it means to go the extra mile. I trust them to determine the best solution for an issue and I never hesitate that their prices are fair for the quality they offer. They are flexible with my schedule and always so nice to talk to! They will assist beyond whats necessary and that speaks volumes!! Thank you guys for your car service but mainly, your kindness!

They are fair and honest.

We had a tow bar installed on our Kia. Once install was complete a major vibration developed over the rear passenger tire. This is the same area as the muffler. I attempted to install a new absorber, but the old on would not come off. I sought assistance from Rittenhouse. I had the new part that they could simply replace the absorber, however, that wasnt the issue. The tow bar had a metal appendage that was vibrating on the muffler. Rittenhouse took the tow bar down and shaved the area down. In thirty minutes the repair was diagnosed, tow bar taken down, shaved and reinstalled. Problem solved! Great customer service and experienced repair technicians. Rittenhouse should be at the top of your list for auto needs.

Great people, great experience. They truly are always so helpful & kind. Theyve answered all my questions and gone the extra mile to check on things Im concerned about. I cant say enough good things about them! Highly recommended!

Professional, courteous, dependable, honest, skilled!This is my sixth or seventh service with them. Invariably, they make it clear that they are committed to providing outstanding service at a reasonable cost while maintaining the best customer relations. For this service, they procured Michelin tires for my wifes car (matching or beating online prices) and made sure the car was ready at an agreed time.If you deal with them, dont miss seeing where they started out: a small windowless utility building across the street. Its obvious Rittenhouse has been quite successful, which can be best attributed to their committment to quality, integrity, fairness and professionalism.

Quick Service and always friendly

Just got my Civic inspected there. I waited on it, it was done in very quickly, and there were no extra charges.

I recently moved here from an extended stay in Hawaii. The mechanics there are many, but having to deal with difficult people day after day, few gave the courtesy and response to my questions as I had hoped. Not to mention labor costs in excess of $120hrly. Having to find a new mechanic is almost as much fun as finding a new dentist. Who to trust, whats their reputation how long have they been in business etc. Fortunately for me it was my 1st stop. Conveniently located only 2 miles away in a quiet location I found RITTENHOUSE AUTO SERVICE. I normally call for an appointment, but there is always that unplanned event to requires me to impose myself on their good nature and its business as usual sure no problem when can you bring it in? They provide a nice waiting area, vending machines and its safe to take a walk if one prefers. They keep detailed records of my cars, send pleasant reminders via e-mail pertaining to my cars check-ups. The staff & maintenance crew are very professional and provided me with sincere feedback upon request. The facility looks as if its set up for a wide range of repairs and includes front end alignment & operated by well seasoned mechanics. It just doesnt get any better.

Extremely happy with the fantastic service I received from Mike and Robyn.Work done was clean and within the timeframe I needed. Couldn’t ask for a better experience. If you need work done go here!

Staff and the work they do is good ... hardly any wait time

The staff at Rittenhouse has been great! They have been doing an awesome job of taking care of our oil changes and inspections for a few years now. I have two littles that come with me and wait while they work on my vehicle and the staff is always so kind to them. They have coloring books and Netflix for them, plus coffee!

Very courteous. And kept me up to date on the progress of fixing my car. Will definitely be back for service!!

Towed an E350 Work van in at 1:30 pm with a Blown Out spark plug. Talked with Michael and said that I needed it back as soon as possible. At 4:45 I got a phone call from Michael that the Van had been fixed with an insert,a new coil, and a new spark plug. Thanks for the Fast Turn Around Time!!!!!! Fast and Great Service!!

Several of my family members have come here and trusted Rittenhouse for all of their vehicle needs and I joined the bandwagon! They are great, friendly, and offer honest and fair service. You can trust them to help you with all of your car care needs.

Great service and reliable repairs.

Great place for all your automotive needs. I would highly recommend rittenhouse👍

Great prompt service. The truck is running great.

My first experience with Rittenhouse was great. My 1994 Voyager was suffering from an electrical issue that was leaving me (and another auto repair shop) frustrated. Alex at Rittenhouse found the issue, and got my beloved van back on the road. I will definitely be back!

Fast, expert service.

Had to get my inspection done Monday morning. Called a few places in Harrisonburg and the closest appointment was available in two days . Then I called rittenhouse auto service and they accepted me right away . Got there at 10:30 and was done by 11. Great people . Highly reccomend.

I started bringing my vehicle here 4 years ago and they never let me down in providing excellent service and repairs. A friendly and honest staff that always does whats best for you and your vehicle.

Very courteous and prompt thanks again Andrew

Excellent service. My vehicle was ready in no time

The staff at Rittenhouse Auto Service is very friendly. I recommend them to anyone. I’m sure they will treat you right!!! Keep up the great work!!!

Ive been very pleased with the service at Rittenhouse every time Ive taken my car in. Theyre quick and efficient, and go the extra mile. Definitely recommend.

Excellent service, and very accommodating to short notice needs! Jons crew did a great job, and Jon sat with me afterwards to explain the work done. Well done!

Excellent service; trustworthy. Didnt do more than they had to and honestly told us that some of our concerns did NOT require any attention.

My motorcycle had a flat tire a long ways from anywhere in Franklin WV. The owher of Rittenhouse Auto, Jon, agreed to tow the bike to the nearest Harley Dealership in Staunton VA, a long ways to come get the bike, and a long ways to deliver it. He showed up exactly when he said he would, was extremely professional and courteous and had fair prices. I highly recommend Rittenhouse Auto.

The guys at Rittenhouse do a great job on our work vehicles. They are very easy to work with and know what they are doing.

Quick, reliable, and knowledgeable. Great group of guys!

Fast and friendly, these guys are professional and fair. I highly recommend.

Great service!!

Close to my house, very courteous, strive to handle issues quickly when they can and fair!

Great place reasonable prices. All white

Always Outstanding...prompt, fixed right the first time...and very reasonable pricing...keep up the good work....JOB WELL DONE!!!

Took my van to them several times for traction control light and abs light . Traction control light still comes on and the last time I picked my van up they had to jump it for me to drive it home . Van has never had starting issues anytime since I owned it until I picked it up from them !!!! Spent over 3200 on a problem that didnt totally get resolved 🥵

Took my personal and work vehicles here, had OK experiences...oil changes, inspections, that kinda stuff...but my *last* experience was awful. Asked them to check out why my SOTF (shift on the fly) function of my 4 wheel drive wasnt working. The truck would lock into 4wd, but not on the fly. While diagnosing the problem, they broke my brand new 4 wheel drive transfer case motor - and got the truck stuck in 4 wheel low. So, my two options were to pay for a new motor (that they broke) or not have 4 wheel drive. $500 later, I had a new 4 wheel drive motor, and was charged a core charge for not giving them the old motor - and still had the same problem with my SOTF functionality. To add salt to the wound, I asked RICK to give me back my old motor, so I could return it for a refund (they claimed the motor was bad, which is crap, it worked fine when I brought it in there) They lost the old motor so I couldnt get a refund for the part...so it turned into a negotiation through which I had to provide the invoice for the old motor. Got the invoice, took it to Rick, and while I was there he was trying to justify to my wife why he shouldnt have to refund my money for the part he lost...Icing on the cake was the price they gave me to replace pads and rotors on my truck (f250) - $1,700 bucks!!!!! WTF????From the other reviews, it sounds like Jon is the guy to talk to...Rick isnt on my Christmas card list this year...

Had an appointment for 1 o’clock and didn’t get it done until 4:10PM. It was an oil change!

Great customer service and friendly staff.

They where very kind easily to fit me in and helped me in any possible way

Always fair in pricing. Great service.

They have repaired what needed to be repaired and it still works. Very nice staff.

Great mechanics great service

Great local service center!

Excellent service!

Thank you for making our unpleasant holiday highway breakdown situation better -- professional, quick and a great value!!!

Ive experienced nothing but great service.A+++

Theyre very honest people

Very nice,fast,and professional staff

Great service here,honest!!!

Great service

Nice guys, rasonable services.

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