Excellent environment to buy a car! I called to ask about a car and Mimi answered all my questions, straight to the point! Very professional atmosphere! I will recommend my friends and family
The whole staff was amazing to work with! Kelsi was absolutely sweet and helped me find a new car for my family and I absolutely love it! Definitely will be back and refer everyone here!
Billy was amazing and really helped work with my budget and narrowed down the absolute best car for me. We ended up getting a 2021 Kona. This was the first car i have ever bought on my own and was super nervous, but he made it so easy. Im so thankful he was the one to work with me. He was so down toearth and the entire process was quick and easy. Best experience handsdown.
They had the vehicle I was looking at online and quickly took me to see it. My salesman Ali Osama was charismatic and eager to please. Both GMs, Fred and Clint, spoke candidly about the ongoing challenges the auto sales marketplace was facing and were still able to give me a fair deal on the car. They worked hard to reach financial terms I could live with, and Nick their finance guy was also very helpful. Other than having to wait a bit for finance (it was a busy day at the dealership), I really enjoyed my shopping experience with them. Will definitely do business with them again!
Great Service! Mimi was very informative and answered every question I had. I can tell she is very passionate at what she does and is a great sales person.
If you want a great sales person, ask for Mimi! One of the best Ive ever worked with, was able to answer all my questions and make the process as easy as possible.
The staff was great! Everyone from Kayla in the internet department to the salesman, the managers and the finance guy. I had a great experience from start to finish. I definitely recommend them!
Just went to look around for a future purchase and Jacob was great! He showed us around and was not super pushy. He followed up with us afterwards and just let us know to come back and see him. We definitely will! Make sure you ask for Jacob when you go in! He is great.
I recently went in to look for some future purchases since i’m new to Oklahoma, and I was greeted by Mimi and she showed me around and really sold me on some of their cars. Will highly recommend going to her she made me feel informed and wasn’t overly pushy with me which I appreciate as a new buyer.
I loved my sales guy Grant! He was awesome and definitely no pressure. This was a typical back and forth with negotiations but it was pleasant and non-stressful. My sales guy worked hard and even cleaned my new vehicle for me. He had patience and he was kind. I felt they really gave me a straight deal with no run around.
I believe this experience to be one of my most straightforward and less demanding time wise as well as the process. I would like to extend my gratitude to Sonya, Cindy and JT for making the experience what it was.
Awesome experience purchasing a new vehicle. Garrett, our salesperson was super polite, helpful, and considerate. We love our new Hyundai!!
Mimi the sales girl, was truly amazing very friendly, very knowledgeable on the new features of the car, i walked in just there to see and waist some time, Mimi literally convinced me to purchase, excellent service! I highly recommend her for your next purchase!
The internet department has always been super helpful anytime I have questions! Always kind and respectful.
Mimi was very helpful and was very well informed on her vehicles. She helped me get into a new Santa Fe without making it a hassle.
I was happy with my salesmen and Tim in finance. However, I just called and spoke to someone else in finance regarding a trade in payoff and he was rude, short and hung up. Perhaps dont brush off paying customers when they call in with questions. One bad apple can affect reputations.
We bought our new Santa Fe from Kendall. We went in just to test drive and look around but ended up buying. He was absolutely amazing. Answered every question we had. He was so friendly! I’ve recommended him to people I know are looking for a car!
Great customer service and incredibly helpful & friendly staff. Would definitely recommend this place to a friend for all their automobile needs!
Buying a new car always gives me so much anxiety, but I loved my experience here! Sonja was amazing to work with and got me great trade in value on my car and into exactly the car I wanted, for the price I wanted. She also got me a better rate on my auto loan than what was offered by my credit union. I will absolutely be coming back next time I need to buy a vehicle!
Do not use this dealership. They told me one price then uped it once an agreement was made. The sales manager Fred was horrible and reneged on the final offer. They are trying to sell hail damaged vehicles at full price. If I could give lower than one star I would. F#$% this place
Billy was great, got me in and out quick, made a fair deal and got me everything I wanted. Thanks for making the car buying process painless Billy, you’re doing great! Keep up the good work!
I am looking for a 2016 or 2017 toyota camry with low miles. They had one with 38k priced at 18,288 advertised on car gurus. I messaged the dealership on a Saturday stating that I wanted to come test drive the car and scheduled it for a Tuesday morning at 10am. Around 9am Tuesday morning I get a text message and an email to confirm my appointment. I confirm and send a text back stating that I would be a little late. Mind you, I live 2.5 hours away and was already an hour down the road. Then they send me a message that the car I was coming to look at had been sold. I woke up at 6am on my day off and drove an hour for nothing. They asked if I was interested in anything else and sent me another camry with 30,000 miles more priced at 22,000. I turned around and drove back home.
The staff is awesome! Got the exact car I wanted at a great price!
Hunter and Jt were great! No hassle, easiest purchase ever.
It takes a lot to rate a dealership 5 out 5 stars but they have earned it! They made it non-stressful and fun. If you are in the market for any vehicle I would highly recommend to check them out! I am in love with my new veloster N 🏎
The customer service here was by far one of the best I have gotten at a dealership. Their staff is simply elite. Ask for Abbas if you are looking for the best experience. He made our shopping experience truly painless.THANK YOU
Everything was great! Finally we have a nice trip 🚗. Josh and Billy helped us get through the deal. A-one. The finance rep is a great guy. The whole experience was easy. Thanks guys.
If you want a good deal with a truly honest salesman, ask for Billy!
Anthony and Nick went above and beyond expectations. They understood what our position was and adjusted accordingly. They took care of our needs and didnt hound us into buying anything. There was no pressure and always gave us the feeling they would take care of us. We were treated like royalty!!
Grant was awesome!! I hate the process of buying a car. This experience was easy. No pressure. Grant helped us find a vehicle that we fell in love with !! Thank you Grant!! We appreciated the way that you tried to find a car that I would love and not just one that I would settle for!! Thanks!!!
This place is amazing! I was recommended to go here by a friend who had gotten her car here last year and I’m glad I did. The sales people were super friendly and super helpful. Our sales rep, Abbas, was excellent. I ended up finding a great car that was affordable to me. If I ever have to get another car I will definitely be back!
Cyndy Burris was wonderful. We had a quick and pleasant experience. Absolutely no sales pressure. Cyndy was very personable and friendly. Thanks again!
Pulling into the new service department was breeze as I was able to pull straight into the service drive. My service advisor greeted us instantly and knew what were there for, thanks to the online appointment scheduling. We were waiters so we made our way to the customer lounge, had us a fancy coffee and treats and before you know it, our vehicle services was completed. We signed the paperwork and off we went. Received our vehicle in the same state as we dropped it off. All and all, a really great team effort in customer satisfaction!
This was the best car buying experience that I have ever had. I had to fly in to buy my car and Rick Dunn my salesperson picked me up late at night and took me to the dealership so sign paperwork. Rick made sure that everything was handled so that I was in and out in 30 mins. I was worried about buying a car from another state but after this experience, I will definitely do it again. Great Job!!!
Billy Gruver Was EXCEPTIONAL in every way! Helpful. Honest. Knowledgeable. Made purchasing my first vehicle an amazing experience!
People were nice but service was not that great, the car I bought was being sold as hail damaged only but there was body damage hidden behind rear bumper. Also due to a clerical error during the financing process after 30 days I still have not received my welcome packet from the lender. Very little to no support from the dealer whom made the mistake they just brush me off since they got my signature.
I can honestly say my internet purchase was a pleasurable one. It started by an email inquiry with Jennifer Aguirre responding to questions almost immediately. I was contacted by Sergio Chavez who completed the transaction via email / faxing. With a credit card deposit the car was mine. Now the fun part...road trip. Flew from NJ to OK and was greeted by my sales associate Austin Miller. A very comfortable and professional experience was established to complete my purchase. Since it was a pre-owned vehicle, he accommodated me with a substantial road test confirming everything was working as described. The beginning of a 1400 mile drive back home started with a solid 5 star rating for this dealership and ended with a very happy wife.
I had several employees text and email me regarding the car I was selling. Asking me multiple times to come in because they were interested in purchasing. Upon arrival I met with Kevin. After the car was appraised he offered $17,500 but only as a trade-in. I said I was not interested in trading nor would I accept less than $20,000 which he said he would see what he could do. I told him what car I would be willing to trade, but more interested in just selling. He said I could get a better value if I just sold it vs trade-in, but then only gave me an option to trade. He goes and comes back and asks me if I’m ready to make a deal. I did not get to test drive the optional trade, I was never told the price. Then I was told my Ss# said I was deceased, and I never gave them permission to run my credit.I asked the price of the car and he came back with a loan evaluation- I guess I’m not dead after all. Anyways, the loan evaluation was still pricing my trade in at $17,500 even after I told him I am not interested in that price. Which would put me upside down in my current loan. Not to even mention that the potential car I would trade for was ridiculously over priced with total hail damage. Just make sure you do your own research on your trade and what you’re purchasing. I also was never told what the interest rate would be.
Billy and Chuck were wonderful to work with. Polite, professional, personable guys. Look them up if you like great customer service.
Kendell was super extra friendly. His knowledge on the sonata was vast and his hospitality was second to none. Please, only go to him if you plan on visiting these guys in Norman.
I want start by saying this dealership gets it right!! Nothing but love and respect for the type of business they are promoting. I met Avi and Sonja who helped me purchase a new Genesis GV70 and I absolutely love my car. Avi and Sonja were both confident and helpful throughout the buying process. Both went the extra mile for me demoing all the features of the vehicle. The purchasing process was smooth and simple. Even though they didn’t have the car I wanted in stock they kept me informed and very quickly got the car of dreams. Thank you guys for all your hard work. If you are looking for your next car try working with one of these guys; you won’t regret it!!
Excellent and fast service. Dropped it off in the morning and they were done quickly with it. No issues.
Kendal was amazing and he was very informative.Nobody was rude and everyone made sure we were taken care of.Thank you everyone!!
Cyndy is the best. I was doing some research for purchase at a later date and fell in love with this vehicle. Obviously is was meant to be 😊 Cyndy was so patient with me and made the process easy and enjoyable. I definitely recommend AutoMax Hyundai Norman. LOVE my 2021 Hyundai Sonata NLine right off the showroom floor. Thank you Cyndy!!
Josh and bob worked very well together and got me my car that was perfect for my price range in less than 24 hours. Great guys I’d do business here again.
We highly recommend Abbas! He made our car buying experience one of the best we have ever had. He has been so helpful and knowledgeable as we learn all of the safety features of our 2022 Tucson.
Had the BEST and easiest experience buying a new Tucson!! Sonja is the best and made everything so easy!
One star is way too much for this dealership. Selling cars during this time is difficult Im sure and buying one is even worse. I fully expected to pay at least sticker value. Prices are sticker or higher due to the low volume of available vehicles. This place gave me an offer yesterday that was absolutely insane and I walked out. Today, they emailed me and told me that they had one and they would sell it to with out the dealer additives and it would be black instead of white. When I arrived, the salesman told me to take it for a drive and I did. When I parked it, I made a walk around the vehicle to find that the entire back left panel of the car, including some of the rear end had been completely buffed out. White buffing powder and buffing streaks covered the ENTIRE panel. When I told them about it, they both denied it had any damage and they didnt know it had been buffed (insert laughing face). Then the manager came out and said well it just got out of the shop this morning. So they DID know and were trying to pass a brand new car off to someone and thought they would never know. When I asked them to sell me another one they said, no we cant for that cheap. We can give you some gas money to make up for it. Mind you this car was $49,600 sticker price and I was getting it at $50,500. They knew that I lived 2 hours away and I was coming to get this vehicle. I understand hard times as I am a healthcare professional. However, you do NOT blatantly LIE to people and think they wont find out. Cars a big purchase and selling a damaged car is NOT OK....at least inform the person. If you are looking for a 2021 Hyundai Palisade, DO NOT buy one with the last 6 digits of this VIN, 319367. Unbelievable!!!!
I had a wonderful car buying experience, Kendall was a great salesman,very knowledgeable, and he listened to what I wanted and found me the right car for me. I would highly recommend going to him for all my car buying Experience.
The process was a massive headache, most of which was probably not the dealers fault. Currently there seems to be a shortage of the particular kind of car that I was looking to purchase.Things that the dealership could control were.Better attention to detail in the detailing process. There was glass in the seat of the loaner I received. Albeit it was dark when I got into it. However, I did end up with glass in my rear.Clean your dealershipClean your bathrooms ASAP.Dont tell a customer that you have a vehicle that you do not have. Getting it from another dealership? Secure It, before you tell the customer that they have bought it. .Hunter Conaway was quite patient in putting up with my frustration over the process.A week later, and I finally have my car.. not the color that I wanted, but my car at the payment I was willing to pay.
Worked with Billy Gruver on trading in my wifes car. VERY great service and amazing personality! Will DEFINITELY be back for future service and highly recommend!!!
My Hubby and I bought a 22 Santa Fe from here and we Lovvveee it! Our experience with Devon was quick and easy, he was very informative and helpful. 5 stars all across the board!
Bought my first car here and the process was quick and smooth. Kendall was very helpful and informative. I had a nice experience!
Just come see Cyndy and it will be stress free and you will feel at home! ♥️
Billy was great and easy to work with. He listened to our needs and provided us with excellent service throughout the car buying process. I would definitely recommend Billy if youre in the market for a new Hyundai.
Jacob Jester. This is the man. Fought with the banks all day to get me right where I wanted to be in price, loan terms, down payments. Made magic happen. You wont regret it.
Billy Gruver is awesome, very helpful and willing to work with you to get the best deal! highly recommend asking for him when coming in!
I bought a Hyundai Palisade from a salesman named Garrett. I was told my car would arrive in 3 days. After 6 days I reached out to him. It was delayed. I was told he would deliver my car to show me all of the bells and whistles and to help get my car app set up but instead a driver was sent to deliver it and nothing was done to help me. I did not receive the financing I was promised snd had to call back to get it redone. The finance assistant, JT was so mad that he had to redo the paperwork that he abruptly hung up on me. I was promised by the head manager Bob, Hyundai all weather mats. He agreed to that in the sales deal. Upon receiving the car there were no all weather mats. I notified Bob. He had some cheap Auto Max mats mailed to me. I had to call again asking for the custom Hyundai mats. They said these were what they promised which were not. Bob was extremely rude on the phone. I could not believe how a manager treats his customers. He was quick to always rush me off the phone or transfer me when I was still trying to talk to him. Typical car salesman type! After calling back several times to get the correct mats, a copy of my correct finance paperwork, and to get my original tag from my trade in mailed back to me I think I can finally wash my hands of them. Bob, Garrett, & JT are not at all there to help the customer. Only there for the money. Once that’s done they are through with you. What should have been an exciting purchase was very disappointing. I wish I had not bought from them. Don’t make the same mistake.
Kendall was very helpful! I would definitely purchase a vehicle from him again.
Sonja was the absolute best! This was by far the easiest car buying experience ever! I will definitely be back and I’ll send anyone I know their way.
Friendly sales staff. Clean facilities. Great product.
Kendell is the lowest pressure salesman we’ve ever had! Very knowledgeable. He is the salesman to ask for!Thanks Kendell
Anthony was a great help and Tim in Finance was amazing to deal with.
Great experience, Grant really hooked us up! He made it an easy transition for us!
Kendall was the best!! He was very helpful and I’d purchase my next vehicle from him!
Kendell Edwards was amazing! He really helped the process of getting my new car quick and smooth! Even though we kept him there pretty late he was still so nice and helpful the whole time!
Ask for Rick Dunn this guy is awesome. Everyone here is very friendly and professional.
Sonja was the most amazing salesperson! From the moment we walked in she made us feel at ease. She was knowledgeable about the vehicles and answered all of our questions, but was never pushy. Plus she went out of her way to be available when it was convenient for us to pick up the vehicle. Start to finish was a great experience!
After visiting a local genesis dealership and waiting over 20 mins for a sales person to leave a sales meeting to help me I was upset about the service and drove 40 mins to genius’s of Norman. I was greeted by Kendell who treated me like I was king of the dealership. Very kind and friendly. He treated me as if I was family and not going to take advantage of me. I would buy 10 cars from him and the everyone at the dealership. I truly would suggest everyone visit them before going any other place!!! Great customer service!!! They had me in and car purchased in less than 2 1/2 hours! Truly 10 stars worthy.
Chuck will work to get you the best deal! Definitely recommend!
Our car buying experience was absolutely wonderful! February 2021. Our sales person Hunter was very knowledgeable and very friendly. We werent pushed to make a quick decision and he was very understanding in us wanting to take some time to look over everything and ask all the questions. We left fealing confident in our decision and had as much knowledge as they could give us about our new Tuscon. I would definitely recommend this place.
Going for vehicle service is just fine not too over priced for being a dealership service center. But as for buying a new vehicle go to Edmond Hyundai they seem to be lower priced and more fair. Norman Hyundai doesnt seem to care if its your first car or your 4th new car purchase from them you wont get anything amazing deal wise.
Would never buy a vehicle with this dealership.Vehicles was listed on their website for $49,975. Once talking with the sales rep, the price was $62,349 ($10k over sticker plus $2k nitrogen tires, tint, etc.). on your website, but them trying to charge $62,349. Sales rep said “people are willing to pay it”.Very deceptive in my opinion. Look for another dealership. We found another one that is currently selling at MSRP, but not over or with added stuff to inflate the price.
If you need a GREAT salesperson MAKE SURE you ask for Sonja. Literally the best buying experience ever. Super easy to make a deal. Got me all the money for my trade. Anthony is the sales manager and super fair. Got a deal worked out really fast. And they beat every dealer around on price. 10/10 recommend working with these two. Thanks again Sonja!
Sonja set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, She was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Sonjas attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Easy to schedule, fast, professional and extremely fair pricing.
Good selection of vehicles and super friendly staff!
I visited this dealership looking for my perfect car. Even though I didn’t make a purchase I appreciated the knowledgeable salesman that walked me through all of my inquiries with patience. I truly recommend this dealership
Great buy and great experience! Kendell E. is the MAN to see!! Ask for him by name!!
Not bad just didnt have what i wanted
Nice dealership, seemingly great staff. If we lived in the area, we would use them regularly.
Hunter Conaway did a great job in getting me into my new Jeep Compass. We did most of the deal virtually as I work nights and have a difficult time taking care of business during the day. When I arrived on Friday to pick it up and sign my paperwork, the process didnt take very long and I wasnt pressured into purchasing a warranty or anything else. I was simply asked if I wanted a warranty which I replied not at this time and that was the end of that. The vehicle is exactly as described. At first I received an offer for my trade which I thought was a little low but they worked with me on it and ended up giving me a fair price for it. Got locked into a 3.99% interest rate. My advice is payoff your car first if your going to trade. That will give you a little more leverage and dont be afraid to put some money down. More money down equals a lower payment. Thanks again, I will be back in the future!
We had been trying to find a 2nd car for a few weeks now. We had a nice down payment but everyone wanted a trade-in. I was literally about to give up when we decided to check at AutoMax Hyundai. Just wow! James was amazing to work with and made the whole process easy. He was very patient with our crazy 2 year old and with my million questions. I still cant believe we were able to get a car as nice as the one we got. I am so thankful for James and the people at AutoMax Hyundai! They detailed the car and changed the oil for us and everything!!! Just an incredibly nice experience. Thanks James!!!!
Just purchased a new palisade, as our new family vehicle from Haze, here at AutoMax Hyundai Norman.., and I must say the experience was truly fantastic.Haze, walked us through the vehicles features, thoroughly. He knew the vehicle, inside and out. He has done his homework. Heck, the young man even kept our children entertained during the paper signing portion of the purchase.I have bought several vehicles, over the past 18 years, and this was a top tier experience.., from the salesman greeting me, to the finance department finishing the deal.great stuff
Great service! They went above and beyond to find my car. They didn’t have the color that I wanted and they found me one and went out of state to get it. Easy to negotiate and financing was a breeze! Also they gave me a great deal on my trade in. Will definitely go back when time upgrade again.
Sold the car I wanted to look at. And then tried to show me another one.
I love my Tucson that I bought at AutoMax Hyundai in Norman. Everyone.especially Kendall, was so helpful and patient. And Finance was easy and speedy! I give everyone a 5++
I bought this car and was promised a full coverage warranty for any problems that I had with my car. I have had issues with the transmission, alignment, ball bearings, my CV joint and I haven’t even had it a year. Took it to the shop. The warranty doesn’t cover any of these problems. Don’t shop here. They will scam you.
First thing is first, why would you not buy a Hyundai when it’s such a competitively priced vehicle in this segment of the market today, offering a 100,000 mile power train warranty! And a whole host of options you usually expect in the higher end of the market. When you do your research and realize that the quality and proven track record from this manufacturer is second to none as far as comfort, durability and affordability, you will come to the conclusion it’s a no brainer. I speak with experience as I have just purchased my 7th Hyundai from Auto Max, Norman, Oklahoma’s premier Hyundai dealership. I say premier because it is, in terms of selection and price, but more importantly the incredible service, all Auto Max employees do an exemplary job, but the back bone of the dealership is two ladies that in my opinion are the A team as far as sales, Cyndy and Sonja, they are not your cheesy stereotypical sales people, as are none of the sales team at Auto Max, but I mention these ladies because that’s who I have dealt with over the last ten years. 3 words spring to mind, honesty, integrity and transparency. Those words define these two amazing sales people and this is why I will never buy from anyone else, they have become not just my go to for a vehicle, they have become trusted friends, hard to put a price on that! So, if you are in the market for the best value, with nothing compromised vehicle, it’s simple, either call or visit Auto Max in Norman and ask for Cyndy or Sonja. You will have a swift, pleasurable sales experience along with the knowledge that you have been treated respectfully, honestly and will be cared for after the sale.I have been in the retail business for over 30 years, so I feel I’m justified in giving praise on a job being done right. Auto Max does it right! Thanks guys! 10/10 as always.
James did an excellent job of picking out the perfect vehicle for us, after we totalled our 2020 Sonata in the recent snow storm. The 2021 Hyundai Sonata is even better, with blind spot cameras so you can see as you change lanes or when turning, it has park assist, warns you if you get too close when parking, so you wont tear up the under guard of the car, has a sun and moon roof and much more. We really like the sleek black exterior and black and tan interior. Thanks again to all of you at Automax Hyundai Norman OK!
Rick Dunn our salesperson was fantastic. His knowledge of the product and making sure we picked the right car for our needs was the best experience we had in car buying in awhile.
I truly enjoyed my experience buying a car from Automax Hyundai. Kayla, the internet sales manager, found a perfect car for me and got me an appointment to drive it quickly. Devon was a great salesman, very comfortable to be around and was warm and inviting. He worked with me and a somewhat unique situation I was having to make sure I was able to get the car I wanted. Being a young woman buying a car alone, I felt respected and never felt intimidated into doing something I didn’t want to do. From the appointment setting process with Kayla, the buying process with Devon, and the financial process with Mike, I was met with knowledgeable, kind people. If you want a car you’ll love and salesmen that make you feel safe and informed, go to Automax Hyundai!
Always happy with the service and friendliness of the team in the Service Center. Quick to take a walk-in service call as my daughter was home from college and needed a quick service. Was always kept in the loop as to the status of the service and costs. Very quick turnaround given the unforeseen service investigation on a faulty valet switch. Don was courteous and knowledgeable and I believe the service team does great work on my older Equus and keeping it running all these years.