Can’t say enough good things about our experience at this dealership. Courteous, accommodating, honest, and most of all they gave us a great deal. They beat the price, interest rate, and available discounts of our closest 3 Cadillac dealerships. They even had a play area for the kids to hang out in. Would absolutely buy another car here as well as recommend them to friends. Found the car online and 24 hours later, it’s in our garage. Drove 3 hours each way to pick it up, but well worth it. Excellent job Sajid, Hector, and Thomas!

Very friendly and accommodating. Process was quick and not the typical dreaded car-buying experience. Very reasonably priced and thorough in providing a quality vehicle.

Had a wonderful experience with Bob Moore Cadillac of Norman! Everyone was so friendly and accommodating. Our Salesman, Sajid Khan sold us our Blazer RS and was absolutely the best! We greatly enjoyed working with him as well as the whole staff.

Eric was a great salesman who took care of us well. All questions were answered and he went above and beyond to ensure we left happy. Will be returning in the future

Great people that provided great service! We stopped to look at a vehicle at the end of the day and didn’t plan on buying anything! Anthony Howard took EXCELLENT care of us and treated us like friends. As we were sent to the back to discuss financing on buying the vehicle, there Mr. Rollings treated us awesome there as well. A few days later, I had gone into the service area to fix the wiper blade and my key fob battery. They were very kind and willing to help in anyway. Everyone here made this buying process easy breezy for us! Definitely will come back here for future vehicles!

Bob Moore Cadillac is a beautiful facility. The staff are very courteous, professional and attentive. There was no pressure during my experience. I was able to complete my purchase in less than 45 min.

Had a great buying experience with Bob Moore Cadillac of Norman. Everyone at the dealership were more than helpful. My salesman Eric did a great job addressing everything during the entire process. I will be back for my next Cadillac!

This dealership is top notch. Their honest and efficient team helped us out immensely with all I was looking for in our new XT5. Our experience with another dealer the day before was a complete 180 degree different story; so having these gents (Sajeed, Hector and Thomas) usher our new car buying experience was refreshing. Everything was turned around literally in less than a day as we live in Texas. They greeted us with snacks, clean restrooms, complimentary gift shirts and smiles. But most of all, they greeted us with a great, no haggle deal. Not only did they provide quality service, they recommended an excellent restaurant afterwards! I highly recommend Bob Moore Cadillac and its team of honest and friendly experts.

We bought our 2nd new Cadillac with Anthone (salesperson) and Hector (sales manager) and both of them were great to work with. They both listened to what we needed and helped us as best as they could and we are very happy with the purchase. Thank you again for a great experience!

Great deals. Great store. Great customer service. Made us feel like family the moment we showed up. Bought one car and went back a week later to buy another for the wife. DeMarco Brown and Jason Holloway were who we worked with both times and were excellent with getting us the best deals, making us feel at home and making sure we got everything we needed while we waited. Will be a customer in the future.

The dealership overall is great place to do business!! I am still greeted by the sales manager I bought my car from Hector, every time I come in for service. Kelso in service is very courteous and helpful!

Great to work with and made the process smooth and fun! Love my new cadillac escalade so much!

Though I am a first time customer, I was treated as if I had been a repeat customer for decades. Perfect 10’s all around!

Best place to buy a car. Great salesmen and supervisor and finance man!!

Before I even came to the dealership, my salesperson introduced himself by text, and sent me a video of the prospective car I was looking at. When I arrived, he was courteous, knowledgeable, and put me at ease during the whole transaction. I never realized that buying a car could be a pleasant experience!

Great experience with Hector and all of them really. Super nice and respectful of my busy schedule and time! That’s a HUGE deal for me!

We are first time Cadillac buyers and Mr. Ortiz and his team took great care of us. Best car buying experience we have had by far!

Buying my car here was so easy and a great customer service experience! Great staff in all areas!

Excellent service with very professional staff.

Outstanding help in all aspects of the purchasing process.

Great experience! 2 hours in and out. Completely surpassed my expectations! Salesperson Sajid was easy to work with, and treated me with respect. Sales manager Hector introduced himself and also treated me with respect, to end with stud Thomas from financing, who got me all the deals! Completely satisfied.

Sajid Khan was a great salesman and made my car buying experience a great one! This was my 3rd Cadillac from Bob Moore in Norman, and I’ve had a great experience each time! I highly recommend checking them out if you’re in the market for a new or used car!

Sajid & the team made my experience smooth, fun, and easy! Sajid was great at communicating regularly while I waited for the vehicle I wanted to arrive from transit and did an excellent job explaining the features and helping me get set up.

5 stars. Brought my car in for service and ended up with a new Cadillac. Saijid and Hector were honest and did a great job. I had a really good experience Thank you Bob Moore Cadillac

Friendly staff! Got me in and out with my new vehicle. I would definitely recommend 😀

Always a great experience at Bob Moore NormanVery professional and friendlyThank to my salesman Eric and Finance manager Thomas

Sajid was fantastic. A very positive experience. Everything was easy and seamless. Would definitely recommend Bob Moore Cadillac to anyone looking for a Cadillac.

We just had an amazing experience leasing our new CT5. Sajid was a thoughtful professional. He was the sole reason we drove 1.5 hours and chose not to purchase from our local dealer. Thank you Bob Moore Cadillac. You made our drive worthwhile. We look forward to working with you again!

First i have to give the service department 5 stars, i have always been treated kindly and with the utmost respect.However, i continue to have a problem that cant be duplicated with the steering so hopefully that will forever be no problem except an annoyance when i drive.Secondly i am pretty well blown away as i had Bob Moore Collision Center perform a repair/paint on the left front area and they broke a connector while in repair and tried to blame it as already being there. You just dont crack a connector on a new car without something happening to it and since they had to take the front apart, well it happened. i wrote a letter to higher management and that was rectified, but THEN I DISCOVERED THE LEFT HEADLIGHT WAS NOT TOTALLY ADJUSTED AND WAS TOLD THAT WOULD BE ADJUSTED NEXT TIME WHERE I NORMALLY TAKE MY CAR FOR SERVICE and it would be adjusted at no cost to me.SO, here we are i take the vehicle in for routine oil change and advised that the left headlight was lower than the right one - keep in mind i have driven to my garage door and others to notice the headlights were level or the same height prior to all this. If im fortunate enough to post the pictures at three different places i have driven this evening, im pretty sure it is quite noticeable that they still arent level. i base this on being the first owner of our vehicle and my pickup - the headlights on my pickup are the same height ......... its just sad that the dealership cant duplicate what i have noted. in all three cases, the drive is level with the garage doors.I dont know if the previous statements have been listed but Bob Moore Cadillac of Norman is just hard to beat.So here I am back with the service department and Darin Fisher as the service manager being very observant and suggesting replacement tires while Im waiting on my oil/filter change. minimal wait time and very professional caring for our safety in the car. Bob Moore still remains a quality dealership and tops on my list.

They have a great staff that makes you feel like they really want the best deal you can get i would highly recommend them to anyone

Friendly, courteous and prompt service. Had appointment at 1 was in and out under 1 hour: tire rotation and oil change. good deal. Also they had very clean nice waiting area with snack and drinks. Also nice kids area.

The job was finished timely and they explained any other work needed to be done but no pressure to get it done.

The salesman, Sajid Khan, was very knowledge of the equipment contained on each vehicle. He was extremely helpful which made for a seamless buying experience.

We had a great experience and the staff were very friendly.

Outrageous dealership prices- without Quality or expertise.Brought my SRX in to diagnose a no start condition due to a computer system communication failure. (I diagnosed it down to a computer failure myself but figured it was worth the fee to have a professional confirm it since I do not have dealership resources or expertise).I was first told the problem was my starter and that they would fix it for $710, which was impossible as I had already tested that.So I spoke with service manager on phone and very politely explained it could not be starter. After he followed up with tech it was determined that my fuse block had some corrosion on it and this was causing the issue and was quoted $510 to replace.I had already tested this as well so this is were I began to get irritated, I drove to the dealership to speak in person to service advisor, Darin had absolutely no intention of fixing the issue and was frustrated with me that his tech had already spent over 6 hours trying to diagnose the issue. After getting into an argument I determined this dealership was incapable of diagnosing the issue and called a tow truck to get the car. I had to wait for the tech to reassemble the tailgate before I could get car- which made me very uncomfortable as there are no systems anywhere near that part of vehicle that had to do with the issue...I ended up purchasing the service manual for the car and diagnosing myself, the issue ended up being transmission control module. ( I have waited to confirm this was the issue before sharing my experience. )The car is now fixed and I will be taking to Landers Dealership to have it programmed (car uses default shifting program until programmed to car). I even called Darin to see if he wanted to make it right by programming the new module for me for free (he scoffed at me and refused).

I had a really great and hassle free experience at Bob Moore Cadillac of Norman! From the Sales Manager Hector to the Sales Associate Anthone I was treated with a smile and respect. Thomas in financing did a great job and without being pressured into a deal I didnt feel comfortable with id give him a 100%. Id recommend these guys at Bob Moore Cadillac of Norman anytime to my friends and family.

My wife and I purchased a Cadillac here and our experience went great. We arrived and was met by Mr. Sajid Khan who introduced himself and asked if we needed help. I instantly knew that Mr. Khan had a high level of knowledge about Cadillac and that made us feel confident in him. Overall, the experience went perfect. I’ve been to many car dealerships around OKC and this dealership is by far the best. Every interaction went smooth. The employees there were very respectful and I highly recommend each. All were Dressed sharp and most looked like they meant business. Mr. Khan met our expectations and it was the best car buying process we have ever had. I highly recommend for anybody to ask for Mr. Khan when they arrive at Bob Moore Cadillac in Norman. I also highly recommend this dealership without a second thought.Thanks Mr. Khan!

Got a great deal on a 2015 Commemorative Camaro 2SS! Our salesperson was very nice and not pushy and let us keep the car over the weekend. Car sale was pretty painless and quick signing the papers. Overall very satisfied! Will do business again with them. Ruby was an excellent salesperson!

Outstanding service. I would recommend this service shop to all my friends that have Cadillacs. They really take care of their customers. I really appreciate their professionalism and dedication to service.

I take all my GM vehicles to Bob Moore Cadillac to have them service. I been doing that doing that for the last 15+ years. My Service Consultant Kenneth and his mechanics are Honest and tell me how I can save money. That why I tell my family, friends and co-workers that they are not pushy on how to fix or service my vehicles. When I need service on my vehicles, Kenneth is the first one I call. Great Service!

I’ve been going to Bob Moore service for a number of years and it’s outstanding. Ken, the service manager, goes out of his way to resolve any problem that might develop. He makes sure that I get in as soon as possible and that I’m pleased with the result. Highly recommend.

Bob Moore Cadillac is great. I have only had to do business in the service department for my maintenance. They are great at coming to check with us owners when something above the norm is needed to be done. They do equip us with a loaner. The waiting area is very clean and stocked with drinks and snacks.All the service personnel are quick and answer all my questions. Thank you for all you do.

I bought my first Cadillac here and had amazing service! Went back a few years later and the service from Darrin was amazing but everything else was an absolute mess with days of going back and forth but ultimately ending up with a brand new car. Go back Saturday and it starts out amazing. Darrin (awesome guy!) tells me about some great offers going on. Look at a new Escalade and then it’s downhill from there. I was approved before I left with a high down payment. Chose to wait and get a call shortly after that we could work with a different vehicle to try for a lower down. I’ve been told multiple different offers but now the finance manager isn’t sure of anything I’m talking about. Now I can only be approved with an even higher $11k down payment. I feel like there have been lots of poor customer service issues this round from the finance person not returning calls to the salesman calling me saying I have different options available to now the finance person doesn’t know anything about any of the other numbers that the salesman was talking about. So now I’m waiting for another call back but at this rate not sure I even wanna mess with it considering the service has been less than impressive. I intentionally did not list any names other than the one that has always given amazing service. I have no intentions of bashing anyone I just haven’t had a good experience this go around.

Ken is a great service writer! Always takes care of my CTS-V in a quick and efficient manner.

My first experience with shopping at Bob Moore in Norman. I like that they did not put any pressure on us. Sajid, our salesman, was the most professional person I have dealt with purchasing a new car. He won us over. I like to mention that they have wonderful coffee. Stop by and let Sajid show you the new and 2020 Cadillacs.

Extremely happy! Noee, Hector and Ahmond went above and beyond to make sure I was taken care of. I will definitely be back, thank you all!

We are very pleased with the service that we received. Kelso took very good care of us. Great group of people.

Never made a deal on the spot but we did when we bought our XT6 last week. They recognized our knowledge of the product and what it took to close the deal. Hoping to continue to see the special service of having a Cadillac. By the way, we drove 80 miles to make the deal.

Best, least stressful vehicle purchase Ive ever experienced. Listened to my needs and wants, took time to let me weigh my options. Thank you to saleman, manager and financial man.

Professional and courteous at every service visit!

Always a great experience i truly appreciate Anthone Howard and Hector Ortiz

Every rep I encountered couldn’t have been more friendly! Car shopping is usually very stressful but not this time! Thank you guys! Love my new ride!

Smooth process from beginning to end when purchasing our new Escalade. The entire staff was a pleasure to work with.

Anthone was helpful and had everything ready to go when I showed up. Appreciate it Anthone!

We had a great experience purchasing our vehicle at Bob Moore Cadillac of Norman. Our salesman, Sajid Khan, was very professional, honest & hard-working! Not to mention the finance guy was great too! We will definitely go back when we’re looking to purchase again. Thank you Sajid!Marc & Trisha DeMunbrun

Landon Knowles is one of the BEST salesmen I have ever done business with. I am a Market Partner with Monat Global and they PAID for my Escalade. This whole process went very smooth and it was a wonderful experience. Landon helped me find exactly what I wanted and there was no hassle at all! I highly recommend this dealership to anyone in the market for a new or used vehicle!! If youre looking to work with someone who is a total blast then give Landon a shout! Thanks a ton!! I will be a returning customer time and time again!!

Great transaction, sales people were nice and professional, fair price on a nice vehicle.

Great customer service straight forward deal

The Salesman That Helped Me was Wonderful - He Was Patient and Knowledgeable - Explained The Cars Features Fully. They Treated Me Well and I Was Happy With My Trade In and Purchase.

Puuurrfect plays to get your vhicl frum. Eye bawt 2 Cadiwacs and both frum the same plays.

This dealer has provided years of great services!

This past week i purchased my first car from Bob Moore Cadillac of Norman and as a first time car buyer Bob Moore Cadillac made it the best first time car buying experience a first time car buyer can have. I want to thank Sarah P she was amazing!. She was very professional and helped make the car buying process very smooth. I also want to thank Joe from financing he helped find me a great deal and was very helpful in helping me understand everything. If you are in the market for a new car i highly recommend going to see Sarah and Joe at Bob Moore Cadillac of Norman!

Bob Moore is an outstanding dealership that treats every customer with the same respect. This is my second vehicle purchase with this dealership. Two of the Cadillac dealerships worked together to find the right vehicle for me! Ahmond Dawson is the GM and will take care of his customers. I would highly recommend visiting Bob Moore Cadillac for your next purchase.

Awesome dealership. Extremely professional and go out of there way to help and work with you without any pressures, sales manager gimmicks!! I definitely recommend buying from Bob Moore in Norman.

We had a few issues with our Cadillac CTS and I took it into the shop at this dealership. I was blown away by the customer service and how in-tune with technology they were. I received text updates about the progress of my order, my service, and when the car was ready. They were also very responsive to my questions. They provided a free courtesy car which I really appreciated as I was able to get back to my day without hassling anyone for a ride. I worked directly with Darin at the service desk who was very friendly, professional, and helpful.

This was our first time purchasing a Cadillac. The customer service we received from the time we walked in the door until we finalized our new vehicle was met with outstanding performance. Every staff member there was very professional and eager to meet any needs we had. The facility was family friendly and very clean. I will always remember how we were treated with respect and dignity and would definitely recommend Bob Moore Cadillac in Norman, OK. They also have a wide selection of all models to choose from. Thank you all for making this such a wonderful experience! You are all amazing!

Very courteous and professional. Great car buying experience along with great service.

Sajid Kahn and the entire team did a great job finding what I wanted, giving me a fair price, and completing the transaction in a reasonable time.

Kenneth Leveridge is the person who keeps us coming back to Bob Moore. He is very knowledgeable and friendly and gets things done. We really like Kenneth.

A very pleasant experience today, Kenneth was very friendly and helpful. Service done quickly and with a smile.

I absolutely loved how we were treated here. Our sales person Jason H. Was very knowledgeable and his customer service was great. As we had previously just left a prior dealership and we were treated horribly. A feeling of being judged by our appearance, but that was their loss. Bob Moore Cadillac was the perfect place to go. Thank you so much. I love my Tahoe!

Great Service. Clean atmosphere. Very attentive staff. Thanks Bob Moore

Sajid Khan was our salesman and he went above and beyond on his service to serve us. If you ever look for a car please go see him at The Bob Moore Cadillac in Moore.

One of the best car buying experiences ever.My salesman Grant was great . Overall experience was a solid 10

Id go back but will try other locations before returning to this exact location befor trying others.

We had a bad experience with the Jeep dealership in Norman, but we saw online that Bob Moore Cadillac had a used Jeep for sale, so we decided to go look at it. The salesman that came out to greet us was nice and extremely helpful. He never tried to sell us on a Cadillac or a different, more expensive car.It was our first time buying a car on our own, and they made the process easy and stress free. I would definitely buy another car from them in the future!

As they usually do they did a really fine job and explained all that was done !

Absolutely the best service department I’ve ever had to work with. The communication is thorough and they complete their work timely. There’s no unknown with anything and they keep their promises. They did an amazing job refinishing my wheels and fixing the noise from my dash! Kenneth was my service department rep and he was so helpful, always available if I had questions, and always a quick response if I had to leave a message. I’ll never go to another service department or dealership!

NOAA,, And all the staff from Bob Moore were excellent. They were professional, fast, accurate, and very helpful. I would recommend them anytime. They are very fast and efficient.

They are top notch in service & delivery. Kenneth in service is always very helpful & accommodating. He explains everything very well & takes his time to visit about any questions you may have.Sarah in sales was excellent & has a great personality. She makes sure she gives you correct information & if she is unsure she asks instead of just saying what you want to hear.DeMarco in sales & finance is honest & forth coming on what payments will look like & makes sure you are comfortable before having you sign anything.Everyone is great here from greeting you at the door to asking what they can do to help.Thank you for making my car buying experience painless.

Bob Moore is a great place to purchase or lease a new car. We were treated very well. Everything was explained to our satisfaction. We got an XT5 fully loaded. They also took the time to explain how all the features worked . I love my new car. It is beautiful and the buying experience was fabulous!! I highly recommend you go see Thomas Rollins. He will take great care of you and your needs!!

Sajid did a great job helping me!!!

Great service. Took care of everything I needed in a timely manner and communication via text was great.

We purchased a car for our daughter, Sajid was very friendly and easy to work with. We felt that Bob Moore gave us a good price for our purchase and would buy from them again. Everything went smoothly from looking to buying to financing.

I have never had a more pleasant experience buying a vehicle. Everyone wore a mask and were super friendly making this purchase stress free.

Came in with one car and came out with a dream car in less than two hours! Sajid, our sales associate, did awesome and catered to our questions and needs. Ryan, finance, was professional, quick just the way we wanted it to be. Highly recommend this team!

WOW! Talk about customer service! I live three hours away and told them that I really wanted the vehicle, but couldnt make the drive until the weekend. They delivered the car to me, at home, THAT DAY!!! Ill definitely refer anyone looking for a vehicle. Thanks for making this such a wonderful shopping experience!

Sajid is very professional and the whole team very welcoming and polite. Great corporation to do business with.

Overall it was a positive experience. The only issue was that I was there for 3 1/2 hours and had to return to finish paperwork. People are friendly and professional. It just took way too much time from start to finish. Consider offering an alternative to prepare paperwork and have customer return to finish.

Service advisor Kenneth was super nice. Car was in and out and work was done properly. They didnt try to sell me anything else. Awesome time. Plus the ladies at the counter were super good to look at.

We love Kenneth Leverage. He is the primary reason we have purchased our Escalades from Bob Moore Cadillac.

Thanks DeMarco for making my shopping/looking for a car easy and simple. It has everything I am looking for in a car and then some.Thanks for having it on the lot when I arrived in Saturday.

Great People, Great Experience.They made everything very easy

These people are amazing and special thanks to Noee Borjas for making a car buying experience which I normally hate very easy. He went above and beyond and I’m so happy with my Cadillac. It’s my 2nd one and I absolutely love it.

My husband and I were first time vehicle buyers. Ruby made the process of buy a truck an amazing one. From her awesome personality to her personable disposition my husband and I enjoyed everything about buying a truck at Bob Moore Cadillac of Norman. Ruby listened to what we wanted in a truck and found us the PERFECT one. With Daniel by her side these two were the perfect team in selling us a truck! Daniel made sure our experience was a positive one and in the end we left with an amazing truck.

Excellent service! Very nice lounge. Very friendly people. So glad I bought from this place. Setting up an appointment was very easy. Colt was the first person we met, super helpful, got us in and out in record time. This place knows how to make you feel welcome!

I will say it was the best experience getting my oil change that I’ve ever had. Very comfortable setting. I was in and out in 30 minutes. Everyone was pleasant.

Very happy with my new Cadillac. Sajid was very knowledgeable and personable.

The salesmen treated me like a queen! It was the quickest & most painless purchase!

Service rep (didn’t get his name) was very friendly. He got me in and out in a short amount of time. Missed seeing Kenneth, but was completely satisfied with his co-worker. 😀