Fast service, courteous and professional. They really know their craft. They fixed my Dadβs watch in just a few minutes. The shop is clean and neatly organized. Would recommend to anyone to stop by.
This was my 1st visit at this establishment and I must say I was very pleased with the service rendered to me. Very professional and fast (I was out in 5 mins!!). Would definitely recommend to anyone who is looking for jewelry repair!
This establishment came highly recommended and they werenβt kidding. Outstanding service and quality of work. Five stars! They exceeded my expectations!
I have been in twice for cleaning and a resizing, and found Adrian to be very kind and more than capable. Most important, I had a reference before I took in my jewelry that they are trustworthy, and found that to be true. All around great service!
I brought in an antique family ring that had a piece of it broken off. You cant even tell they replaced anything, it looks brand new and is extremely clean! They are friendly and happy to help, very professional. I am very satisfied with the work they did and would definitely go back in the future.
They did a wonderful job of putting my 3-pc wedding set together and sized it up for me. Not only it took few hours for them to fix it, they made my ring look like brand new when I got it back. So extremely glad they went the extra mile to make me feel satisfied. I will definitely be coming back for all my jewelry repair needs.
I am from Lubbock and also a owner of a jewelry store in Lubbock. βRobert Lance Jewelersβ while in Dallas I jammed my finger and had to have my ring cut off. Adrian was so professional and cur it off. I would recommend this shop to do your repair and design work. Thanks Adrian
I have recently discovered Quikset and am so glad!! I have now used them for various repairs (watches, necklaces, etc.) and they will be my go-to jewelry repair place from now on!! Each time they have been courteous, fast and reasonably priced. The manager, Adrian, is friendly and experienced and you will feel confident that things are done right!!
Quikset exceeded all my expectations. I walked and was greeted by the store owner Adrian who was really kind and professional. I got my engagement ring resized and it was perfect. I was able to pick my ring up the next business day. Iβll definitely be back in the near future. I recommend everyone to go check out Quikset! Thank you Mr. Adrian for your service!
Awesome. Fixed my watch (gasket) quickly and weβre very professional. Iβll come here with all my watch needs!
This place deserves more than 5 π Adrian was great to speak to very informative. They were able to fix my bracelet, chain and ring Fast and efficient service.
Ask for Adrian. Hes the best! Had a loose stone in a ring that he reset quickly. I had just been to the Stonebriar Mall and went to three different jewelry stores and none could fix my ring on site. I looked up this store on Google search, called them and he said he could do it immediately -- no wait. He had his repairman fix it on the spot. He was funny and charming and offered to clean all of my rings for free while I waited!. Now that is service with a smile. This is THE place to go.
Good people, great service and pricing, quick turn around and got my ring back better than when I dropped it off. Highly recommend!
Adrian is top notch for customer service, repair and reliability. Weβve tried multiple places over the years to get watch batteries and watch repair. We were clearly going to the wrong places. Quickset jewelry repair is the only place we will bring them from now on. Not only was Adrian completely helpful, on the first visit he helped pick out a watch band for my husbandβs work watch. Most people would not have taken the time to bring a catalog out, give personal suggestions and genuinely care. Once the band was ordered we ran into a bit of a problem due to bent screws. He walked me through what I needed to order on my own to get it set up. I just picked it up and itβs all set! People spend a lot of time complaining about their service, I do not have a single complaint. This place deserves a 5 star all day. Thank you Adrian for your hard work sir, you are a rockstar!
I was able bring in a bracelet I broke and Adrian fixed it within 5 minutes with amazing customer service.
Adrian is professional with a personal touch. I am a wishy washy customer and didnt show up for 3 months after my order!! When I came back he said, I was hoping you were ok. Thats personalized service!! Customer for life!!!
Needed help with a car keyfob that had died. Car wouldnt start, so we walked over to find a place that might have replacement battery. Quikset opened the keyfob, identified the battery and replaced it for us in less than a minute. Lifesaver.
They seemed rather irritated with us when we came in to get my wedding set resized. When we came back for them, the two rings we got back were not the promised size. In fact, they were not even the same size! They charged $180 to size down both rings, and kept the gold they cut out saying if they gave it back it would be more expensive. They stretched out the smaller ring a bit, but when it was apparent they were still both too small, I didnt even want to go back in because the vibes they gave off seriously set off my anxiety. The experience and result were enough to leave me in tears. The Jared in the area is wonderful, so I recommend going there to resize your jewelry instead of this place.
Fast, efficient, and affordable. Highly recommended!
Adrian was a pleasure to work with yesterday. He sized my ring for me in less than 2 hours and I was very pleased with the work. Would highly recommend.
What a great place! My necklace was fixed and cleaned beautifully.
Quikset was fast, courteous and had my chain fixed quickly. I recommend them for jewelry repair and their services are very reasonable.
Quick and professional. Awesome service would recommend
My experience here was awesome. Highly recommend to anyone needing watch repair. They offer a cheap warranty for battery replacement. The clerk, Adrian, was friendly and professional! Thank you for the help!
Stopped by to drop off a necklace with a broken chain, intending to pick up at a later date. Adrian asked if I could wait, and he quickly and seamlessly repaired my necklace! I realize this was a small project, but service was fast, courteous, and surprisingly affordable! Very impressed and pleased! Highly recommend!
Quick and efficient service, incredibly friendly and knowledgeable! Iβll take all of jewelry repairs and any adjustments I need here always.The jeweler cleaned my watch head and did a band replacement so fast I barely had time to sit down! It looked brand new when he was done. I really appreciate this especially since itβs just a couple of days before Christmas. Highly recommend!
Great service and hospitality. Very welcoming as well! Canβt beat prices either very reasonable!
Had to get a chain repaired for a customer and they repaired it within minutes! I cant even notice where the chain was damaged. Great service! Will definitely send customers here for any future repairs or sizings!
Something quick in and out customer service is great it was a nice place to go if you need your jewelry repaired
Wonderful service. I highly recommend.
Amazing and quick service. Brought a few rings to get Rhodium dipped and polished. They came out amazing and look brand new!!! It was all done within 20 minutes while I waited. Best jewelry repair shop in town.
Had a gold necklace repaired here. Service was excellent and Adrian did an awesome job. Highly recommend.
Went in to have my friends birthday present repaired. They did it on the spot. Adrian was so kind and Hung, the guy who repaired the ring did an amazing job! Definitely recommend!
Quick and affordable ring repair. Good customer service.
Came to have a couple of links taken out of my watch. Walked in and was immediately greeted by Adrian as he was assisting another client. Very professional spot. I got exactly what I needed & I was in and out within a blink of an eye it seemed. Ill definitely recommend this business to my family and friends.
Fast watch resizing including taking off multiple spring-bar band links
Outstanding service! Reliable, fast and professional! When it comes to watch repair or jewelry, there is only one place to visit! Thanks again!
I was a bit skeptical about having my diamond reset in my wedding ring. But Adrian took care of it within 24 hours and it looks fantastic. Great work, reasonable price and quick turnaround!
Adrian and team provided excellent work! Highly recommended!
Very professional and knowledgeable. Fixed my chain in bout 20 mins!! Definitely will continue business here.
Adrian provided me with great service. I was in and out within minutes with a new battery and a 3 year guarantee for my Fossil watch.
Good service, friendly staff, I would definitely recommend this place to repair jewelry. Fast, friendly, and feasible!
Adrian and the other staff were wonderful. He worked patiently with me on both a simple chain repair, and also a complicated re-design of an Etsy-item that wasnt working for me. He also shortened a beaded necklace for me, added a short chain to allow variable length, and suggested they could (and beautifully did!) make earring to match the necklace with the extra beads. Im sold, and wont go anyplace else now.
Great service. Quote was exactly what I paid. Polished all watches which was a nice plus. Adria Washington is really nice and professional. Have already recommended to friends. Only place Ill use for watch repairs. Chris.
Very nice. Sized my ring and cleaned my others for free. Will return π
Great people ! Great Service ! My wife and I have been doing business with them for years. They are always professional and helpful. Adrian is very professional and customer service oriented. Great Crew !!
Took my dadβs vintage wedding band in to be sized up for our son, and weβre very happy with the way it turned out and service we received. At the same time, I had a watch battery replaced. Again- extremely happy we went to Quikset Jewelry Repair. The battery was replaced on the spot and for less than another jewelry store wanted to charge.
Super nice ! Excellent prices and service
They were very friendly and repaired my wedding ring very quickly and did a superb job!
Brandon fixed up my ancient Timex. Thanks so much for your great skills!
Fast and good quality repair! Will definitely be back.
Super friendly staff! Will definitely visit again in the future
Always helpful and great prices
Great experience. Staff was so helpful, honest, knowledgeable and kind. Highly recommend!
Adrian and Anna deserve this rating! They took a negative situation and turned it into a positive! Great customer care and service!
I was looking for a reasonable and quick repair for my gold rope chain!!! Adrian was able to help me get my chain fixed quick and at a reasonable price!!! THANKS SOOOOOO MUCH!!!!!
Very good service and great prices
Got a new watch battery with a 3 year warranty and got my ring cleaned!!! Love it and the service provided. Will be going back for Christmas Gifts.
Professional & very fast service! Will be back!
Great service! Really nice guys... in and out with my watches in 5 min!
Owner was very helpful and even stayed late on a Friday night for me! Will be back and definitely recommend!
Super happy with these guys. Very professional and ethical.
My wife took her Ebel watch to Quickset on 11/6. We had to pay $300+ up front with a promised repair date of 11/27. We were told in early December that a part had to be ordered from overseas. In January they said the part was still on order. I contacted Ebel and was told that the part was available in the US, but Quickset had not ordered from them. When we requested Quickset to refund our money and give us the watch to send to Ebel for repair, they have stonewalled us since saying that someone else in their company had to approve that request and they would get back to us. We have not heard from Quickset in weeks so we opened a dispute with our credit card company.
I sent my bracelet here to be repaired & paid $43, which I had no problem paying except for when I went to pick it up & it broke in the same spot the very next day. The guy offered to repair it again at no charge, which I let them do. I picked it up again & again it broke the very next day in the same spot & this time it was a diamond. I asked for my money back, which they declined. I took it to Dallas Gold and silver and they fixed it at NO CHARGE in about 10 min. The moral of the story is GO TO DALLAS GOLD & SILVER FOR REPAIRS & STAY AWAY FROM THIS PLACE!!
Iβve been using this place for watch repair for about 10 years now. I have a Michael Kors tortoise shell watch that I adore but is a bit older and the links keep breaking or the bars that keep the links together fall out. Every time this happens, Quikset has fixed it in under 5 minutes and sometimes at no cost. Iβve also consulted them with prong questions, battery replacement in my watches, and jewelry cleanings. Theyβve done a fantastic job every time.
Adrian was helpful. Thanks!
I took my watch in the other day as it was running slowThey called and told me they replaced the battery and all was wellThey were going to charge at first but then I mentioned getting it replaced a bit back he told me he would go ahead and not charge meI guess the last time it was there it wasnβt marked properlyLarry thanks for providing great service and doing whe was right .
Quickset is the only place we take our jewelry to for repairs and cleaning. Adrian is great to work with and so is the rest of his staff.
My family and I have been going to Quickset for more than 10 years. They always do a great job with my watch battery replacements and any jewelry repairs. Overall, they have wonderful customer service and fair pricing.
Great, dependable and friendly service! Iβve been taking my jewelry here for years. David the jeweler is the best! Recommend highly!
Terrible service... I took a $12k ring in only to get it back looking like it cost $5k... setting too low and prongs look terrible. I had to take it back twice. Diamonds kept falling out daily. They do not seem to care. There are plenty of jewelry repair stores out there please choose wisely. This place should have a 0 rating!
Excellent service. Very helpful. Took a bit long for bracelet repair one time and there was no charge. Highly recommend.
Unfortunately, I paid an expensive price for several battery changes including a warranty that they never applied. I will never go back to this store.
Wanted to charge me $19.95 just to close the back of a watch! Not replace the battery or anything. Just to press down the back of the watch. Way too overpriced in my opinion.
I go there for everything, even though its a long drive to get there. They are always nice, the items are done on time, and I have always been happy. I have had things repaired, stones changed, rings resized numerous times, and the work has always been first rate. If anything is going to take longer, due to needing to order materials, they always inform me. I trust them here!
Opened an hour early just to help me out with my watch. Wonderful quick and easy service!
Adrian was quick and efficient in replacing my watch battery. i always go to Quickset for all my watch and jewelry repairs!
I have been using Quikset for about 18 years. Always friendly, fast service and very reasonable prices. I even had them copy a ring design that broke and it came out perfect! Best jewelry repair place in Plano!
Adrian was a great help, he got me taken care of!
I love Quikset Jewelry in Plano! I was having trouble with a watch band and they fixed my issue in less than 5 minutes. Fantastic!!
Kevin made a custom ring based on a Instagram post I had shown him. The setting is better looking than ig. Very happy customer!
Quick, reasonable, did it while I waited, and cleaned my wedding ring on the house. Adrian was great.
I have been using them for jewelry repair for years! They have also updated & redesigned several older pieces of jewelry that I was no longer wearing. They have always been reliable and reasonably priced & I have no qualms in leaving them with my good gems. Linda Bucy
Really quick service, fair prices, friendly attitude, and the lady was very knowledgeable and helpful on getting the proper size for my ring. I will definately use their service again.
I believe this place practiced age discrimination on me. I needed a battery changed for an inexpensive wrist watch. They took it, then quoted $46.95, because it was difficult. I went 3 miles away where it was $12.95. Ill avoid this place like the plague!!!!
Was not impressed with this place. I was referred to come here by another jewelry store to have my Tag H watch repaired. After they told me they were going to send the watch off to the manufacturer for repair I picked up the watch after waiting 3 weeks for the watch to return and wore it for 2 weeks before the back fell off. This watch is supposed to be water resistant and I was upset when the back just fell off after I had been swimming in a pool with it recently. I went back to the store with my watch and explained to the young customer service girl what happened, during the conversation she told me they never send jewelry, watches to any manufacturers! I was lied to on my first visit. I was never given the opportunity to speak to the people at the store who work on the watches, I always had to talk to a young customer service person. I still dont know what they did to repair the watch, replace parts, change the battery, not sure. Never going back to this place....EVER.
Fast service I have been going here for over 10 years service always great
My son had stepped on and broke in my classes and I was unable to repair them with my eyeglass repair kit I assumed I would be out another $500 going to an eyeglass place but decided to stop by quikset repair in Willow Bend. Davy took care of me and not only was he able to Salvage my pear he even rethreaded the socket that the screw had fallen out of so I wouldnt have to worry about it falling out again quick painless and absolutely a joy to work with these guys were very friendly and professional and I will definitely recommend them to anyone whos in
Adrian was quick, efficient, friendly canβt ask for more.
Highly recommend. Great quality service
Gave me fast quick service with no fee since it was so quick
Great Service π
I was in and out in no time. Excellent service!
Great service and very knowledgeable, Highly recommend them!
Excellent work and service! Been going there since they opened.
Awesome customer service very fast and professional
Excellent service, very quick and effective. Very friendly personnel!
Came in for watch repair and they are very efficient and friendly