I would highly recommend Round Rock Honda, a nice place to buy a car, very class and stress free. We were warmly welcomed by Carl Watson who was very patient and very attentive to our request. Thank you so much for your kindness and enthusiasm. May God bless you 🙏

From the online contact ((Trevor) to the car sales consultant (Dustin) to the finance manager (Amy), purchasing a vehicle from Round Rock Honda was amazing. It had been very difficult to find the exact vehicle I wanted in the current market. I called numerous dealers in Central, East, and SouthTexas. Only Round Rock Honda worked with me and updated me on the find and I was sold. The updates on the status and arrival of the vehicle was appreciated. The fact that they picked me up—- I was awed. Dustin especially got me set up with so I could be in and out as quickly as possible. Thank you!!!

I had an issue with my trunk, but Jeff and Juan were super helpful and able to get it looked at and fixed as a walk in appointment. The people were very kind and explained the situation thoroughly. Had a bad experience at a different local Honda so I recommend coming to round rock Honda for any services.

Buying new car can be hectic but working with Trish Schaffer at Round Rock Honda was such a wonderful experience. She is very knowledgeable and made the whole experience smooth and flawless. Highly recommend this place, especially Trish, you would love communicating with her!!!

We worked with Alan Lawrence to find a used car for our son. Alan was courteous, knowledgeable and went out of his way to make sure we had our questions answered and that we were comfortable with our purchase. The finance and purchase process was a breeze and we were out with our car within a much faster time than previous purchases I have made. I highly recommend!

Great customer service. Angel did a great job familiarizing us with new CR-V!

My dealership experience was super exciting and wonderful with Joshua. The paper work was done pretty fast that I drove my car home with in 3 hours. Thats a record I guess. Joshua was very superb, knowledgeable and patient during the whole process. Thank you Joshua for helping me own my first car, you are simply the best. I also thank manager Sam for his warm and very quick dealership.

Ed Little was amazing! He was so patient with us and answered all our questions and helped us get into the car that was ideal for our family!!! He was very thorough and followed up in a very professional and timely manner! I would recommend this place to anyone who is looking for a new car! When a problem arose they looked into it right away and were able to get things fixed in a matter of days! Theyre service was amazing!

Earvin made the process smooth as it can be. He provided great customer service, was friendly and quick to provide any information we needed. Definitely will come back again for future purchases.

Ulysses was absolutely wonderful. He worked with me and my situation and never pressured me. I left with a brand new car and lower payments then I had with my trade in. I have told everyone who asks me about my new car how great my experience was. I have dealt with dealerships in the past and left with a new or used car feeling like I made a huge mistake. Thank you Ulysses for making buying a car a pleasant experience.

We had the best car buying experience we’ve ever had over the weekend. Angel went above and beyond and made the process easy and enjoyable. I highly recommend working with him for your next vehicle purchase!

Well, I didn’t expect to begin a new year driving a new car, but that’s what happened! Mr. ULISES ORTEGA took all the time needed to help me make a decision. I feel very satisfied and I recommend both the Honda dealer and Mr. Ortega. He also speaks Spanish. I mention this in case any Latino around the area needs help when buying a new car.

Really enjoyed my visit at this place. I really enjoyed the guy who helped me get a new CRV; Ben Rosenthal; he was very patient & helpful during my experience. He explained everything so thorough so I can understand everything with the vehicle. Highly recommended 😁😁

Your sales rep should be in your corner from the beginning. Your rep should be willing to pick you up from the airport when you get in town. Your rep should follow up with you until you get everything you need! My rep was professional, accommodating and personable.When buying from here look for Angel! All around great guy!

Theres a wonderful Englishman at Round Rock Honda by the name of Paul Heath. If you are lucky, he will be the person you buy your Honda from. Hes wonderfully courteous, gentlemanly, helpful, candid, kind, and goes the extra mile. You never feel youre being condescended to, or sold something you suspect you dont really need or want, and hes knowledgeable beyond anything you can hope for. Hes scrupulously honest, and will give you his candid opinion, which is really helpful, when youre trying to decide between various options.I bought a 2020 pale silver Honda Fit, which I love dearly. Paul delivered it to my home in central Austin on a Friday night, far from Round Rock Honda, and made sure that I could contact him at any time, if I had any questions, or needed help to get familiar with all the features of my new Fit. The price was fantastic: hard to beat, and close to what I paid for my sons Fit 10 years ago. Paul also recommended the LoJack security system (Hondas are very popular with car thieves, who really know what good cars they are), which is going to give me peace of mind a real sense of security.So, Round Rock Honda has good people like this. I live in Central Austin, not in Round Rock, and couldve gone to the Honda dealers there. But someone like Paul Heath makes the whole car buying experience so good, its worth the longer drive up north. Ask for him, when you are looking to buy your next Honda!

Went today just to see the inventory with no intentions of even buying a car, but I left with a beautiful car! Joey Reaves was my salesperson and he is very straightforward, friendly and knowledgeable. He took the time to show me what they had left, listened to all my needs and likes/dislikes and even gave me some advice when making my final decision. He made the buying experience less stressful and eased some of my anxiety. 10/10 would recommend this dealership and Joey as well to everyone.

Great experience! We were treated like people and not a number. Angel Candia was so helpful and courteous! Very easy to work with and no pressure. Thanks!

Buddy and Maddie made the experience of replacing our previous car (lost due to hail damage) with a new, family-first vehicle quick, painless, and so enjoyable. Amazing experience, and both are a true credit to the RR Honda team. Thank you for helping us find our (first!) PERFECT family car!

I would (and am) strongly encourage anyone in need of a new or used car/truck to request help from Cornelius Daniels, I know he took care of my family and I.I went to Round Rock Honda to visit an old friend and express to him my genuine interest in buying a new car and their ability to serve me as a customer took all doubt out of my mind on my ability to get a new car and made the process completely easy during the chip shortage and a pandemic.

This is my second car from Paul H. At Round Rock Honda. There are no correct words to properly describe this man. His ability to connect with his guests, his caring attitude and humorous demeanor is essential. His knowledge and passion is what sets him aside. Thank you for everything!

I have leased two cars from Round Rock Honda so far and they have been really helpful both times. They did a great job giving me options for a good monthly payment based on what I wanted to pay. Trish Scheffer did a good job making sure the leasing process was quick and painless, while also making sure I knew the details of what I was getting into. Not to mention Honda vehicles are great :)

This was the smoothest car purchase I’ve ever made. Mr. Little is the most wonderful gentleman, and he was plenty of help. He made sure the car was in perfect condition. Gave us a great deal on the car and met our every need. We signed the papers in advance, completed the down payment and drove off. Highly recommend this dealership. Will be coming back for my next upgrade! :)

On Oct 31 2020 my husband and I had the pleasure of working with Cornelius of Round Rock Honda. I was great. Until it wasnt. Its January 22 2021, i have expired tags no registration. Long story short per the employees I have a bad attitude because of their lack of communication and lets be clear I dont have a bad attitude strong women who clearly can speak up for themselves immediate you. They wont recognize fault in their part.

The staff (Luis) was so rude to the customer. He told customer not to laugh. As my understanding, every person has rights to laugh. I won’t recommend anyone to go this place to buy car. I had never seen such a disrespectful person in my life. If I can give 0 ratings, I would give 0 to his customer service.

My experience at Round Rock Honda was incredible. Trish Scheffer was very accommodating, efficient, and kind. She worked with me to make sure I felt comfortable during the buying process, and was very considerate of my time. After wasting hours and entire evenings at other dealerships, I was amazed how quickly she got me into a nice car with a great deal! It was exactly what I wanted. I highly recommend Trish and this dealership. Two thumbs up!

They gave me a reasonable deal on my trade in and the salesman i dealt with, Paul Heath, was a real nice guy and very helpful. The entire process was quick, especially for a busy Saturday.I have experienced high pressure salesmen at a couple dealership in the past, but no pressure here! Overall great experience!

Had to buy nice used car - found great deal at Round Rock HondaMost professional people I’ve met. Made purchase painless. The car looked brand new.Ron, Yamile were great to us. Kyle - GM even stopped to say hello and thanks for purchase.Highly recommend this dealer.You will be treated great. I will go back and buy again.

Warning do not replace your battery at this dealership!!!!! I bought a brand new vehicle here in 2017 it only has 50,000 miles on it as of 2021. 2 years in the battery went dead we got it to the dealership to replace the battery everything was great now two years later the battery is bad again. This battery says it’s 100 months battery when I call the dealership they were like oh I’m sorry your 3/36 is up so we won’t do anything about that hundred months battery you’ll have to buy a new one.

Positive except for the quality of work. The cabin air filter was changed but the glove compartment was not reconnected properly. The vacuum arm was left off making the glove compartment not close. My husband was able to fix it since he’s a retired maintenance engineer. I notified the manager that perhaps more training was needed and he refund the labor charge. His immediate and appropriate response made the rating go from 2 star to 4.

The service here is incredible, the employees are very friendly and answer any questions you might have with the best answer that goes with said question, Id love to thank Ben Rosenthal for helping me find my New 2016 Toyota Camry and to Joseph Reaves for helping me finish all the paperwork so I could drive off the lot with the car today, thank you both so for the friendly environment and fast service

Angel Candia & Evan Kelly went above & beyond to make this my best car buying experience EVER! Of course they wanted to make a sale, its a business, but were not pushy at all. Not intimidating & never once made me feel uncomfortable about my lack of knowledge in the trade-in process. Professional, helpful, honest! Went out of their way to get me the payment & even better rate than I was expecting.

I am very much surprised and sad to say that the customer service at this showroom was unexpected. His words are still hitting my mind and heart. We were just a customer who went to buy a new car which we saw in the website. But unfortunately there wasn’t what we looking for. We really understand the covid situation going on in our country but it doesn’t mean that the respect towards the customer should be underappreciated by anybody. We used to ask for discount everytime we go to buy a car and we did the same this time too. But he showed his disrespectful behavior while dealing with us. The guy who was dealing with us in the beginning was a nice guy but later this guy came and talked so rudely. I was shocked, seriously. He said we don’t offer any discount now but I didn’t see any of those written anywhere in the showroom or website. So we thought we could talk about discount which we have done before many times and it worked too. So please if you want your customer to get a good deal then its all about dealing respectfully and I hope you would be considerate about it. NO means NO and we will understand that but NO with rude words and behave sounds disrespectful.

Trevor Doyle is a good salesman and very patient. I will look for him next time I buy a car.

Gerry H was great and super helpful with helping me get my Accord Hybrid! I would definitely recommend them.

Ron Wilkens was great and so helpful. Super knowledgeable about inventory and very friendly. Third car I have bought from him.

Bought a certified pre owned car. Dealer was great. Process was smooth and completed within the day.

If I can give no stars I will. Bought a car for my daughter 4 months ago for college. I have not received my tags nor can they give me temporary tags. No one will call me back or have a answer to when i will receive my tags. So Frustrating. They will never get my business ever again. Poor Poor Customer Service

Terry Duan is a excellent sales person doesn’t pressure you and has the knowledge of the cars on the lot she got the HRV AWD excellent car Good reviews thanks Terry Duan From Julio A.

My experience was amazing. I got the help I needed the moment I walked in through the doors. Joseph Reaves was so helpful and very knowledgeable. He is a complete delight to work with. If you need a vehicle ask for him! You will be very happy you did! Also, Evan Kelly in finances was very kind and easy to talk to. Great team at Round Rock Honda! Go check them out!

By far the fastest and most helpful treatment I’ve gotten at any dealership. Ruth was by far the most amazing. Went out of her way to get me the best deal possible.

Joseph Reaves at RR Honda was an excellent salesperson. He was responsive and made the whole process easy. Finance was great too. Highly recommend!

The staff was very attentive and friendly, helping me buy what turned out to be a hard to find car.

These guys really go above & beyond to make certain you are satisfied with your purchase & well-versed on your vehicle. The customer service is so good its almost - shocking! Couldnt have asked for a better experience -- big kudos to the sales team members that we worked with, Buddy & Paul. Were now the happy owners of a Honda Odyssey!

Owned several different vehicles. This is the first time that a sales representative went through the setup of safety features with me. Thanks to Ed Little for this service. Will definitely recommend.

This is my experience with Sophia. She absolutely blew me away. I came in with a limited budget to get my first car (used). My dad came with me to help ask the right questions but it was my money at the end of the day. Every other dealership we went to, they did not make eye contact with me or talk or ask me questions, only directed to my father. He tried to keep saying, “this is her car” or “look to me for the answer” but they didn’t get the hint.From the beginning, Sophia, addressed me and asked me the questions and allowed my father to chime in but still answered to both of us. She helped me find a car that was in my budget and was the perfect fit for me. She treated me like I was spending $100,000 when I was not anywhere near that. I felt extremely special and respected. I have recommended her to coworkers in the area and will continue to tell people to go to her. My father even said he would drive down from Wisconsin to work with her again.Oh, and I love my new (to me) car!!! I ended up getting a used Mazda SUV and it’s perfect for me!!! Thanks again!FANTASTIC!

This is the best place i have found to service my car. They are always pretty fast and straight forward. They never feel like they are trying to push additional services on me. Im pretty sure Ive had Rich ever time, and he is pretty great. I highly recommend this place.

I heard that the team of Round Rock Honda always wants to go above the customer expectation. THIS IS COMPLETELY FALSE. Today, I went there to buy a car with the approval letter from my bank, I feel so disappointed and the person name: LUIS I dont know his position there, but his attitude was telling that he is the owner, not owner but above the owner of Honda of Round Rock, he talked in a way that he dont need customer. I dont know why he just dont like me because of my skin color, because I was smiling and talking to him but he threatened me like dont laugh, dont laugh, I was not willing to talk to him he just came himself and replaced sales man with whom we were dealing and gave so rude speech I had never heard before, frustrated kind of behavior, OMG I cant imagine. I will never go to this place back again in my life time and wouldnt recommend anyone. I would say If you can fight for your rights or if you are ready to tolerate someone insulting you than you can visit this location otherwise big NO. I bought Honda touring from same location in Jan 2021 I got nice service at that time but this time I have to return back with lots of disrespect. Luis told me not to laugh but I always pray with God that Luis: You laugh everyday, and laughing is good for health. Finally, Laughing is human rights, know that, and it is illegal to take someone rights away.

Corey was super helpful! We really enjoyed the process of buying through Round Rock Honda!

From the moment I called with my concerns Rick was polite and very helpful. He made me an appointment and made sure I had a way home while I waited for repairs. Once my car was finished he got me a ride back to the dealership and made sure everything was in working order. He even made sure a tire issue I had had for a year was fixed when 3 other Honda dealers couldn’t seem to figure it out. Thank you Round Rock Honda and a special thank you to Rick in the service department for outstanding customer service.

We worked with Trish and Jason who made purchasing a new car super easy and painless. They were knowledgeable and pleasant. The facility was super clean and welcoming too. Thank you guys!

Dustin was amazing!!!! From the minute I stepped in to the lot to almost 2 weeks later when I finally made my decision. He was always professional, friendly, & most of all, honest with me. Finance department was great too. Thanks for everything!

Great experience from the moment we walked in until the end of our car buying experience. We had visited other dealerships looking at various cars and dealt with several sales people. By far our sales experience here was the best. There was no high pressure, Roman (our sales person) was only interested in getting us the car we wanted and getting us the best deal. He even went so far as to call his buddy at a different dealership to arrange a test drive of a vehicle at their dealership. That car didn’t work out for us with his friend so we went back to Roman. He did not try to up sell to us things he knew we were not interested in. He found us the exact car we wanted. He gave us the absolute best price and made the closing process so easy and smooth. He stayed with us well past closing to be sure we were taken care of. He was very thorough explaining how each thing functioned in our new car and made sure we knew our car in and out before we left. Cannot say enough how great this car buying experience was. I will be a repeat buyer at this dealership. Thank you Roman for putting the customer needs first!

I’m happy with the professionalism of the service I receive at Round Rock Honda for our biannual maintenance. No muss no fuss. Bring in the car, work in the waiting room with free internet, enjoy a pretty good cup of coffee and usually within a couple of hours drive out with cleaned car. Thank you much.

Purchased a Honda Civic for my 16 year old son. The salesperson Trish Scheffer made all the difference in the shopping experience. Her friendly, no pressure attitude allowed us to shop in comfort. She took the time to explain every question we had and even followed up days after the sale to ensure we were satisfied. Good job and thank you for your help.

The best new vehicle experience of my life! Got a smoking quote online through Sams club, went in to test drive and worked out a deal with no BS. My sales guy - Joey - was super knowledgeable and professional, and the finance guy (Jason) was fast and professional. I have worked with them in the past and they have definitely stepped up their game - they are doing it right! It was so easy it was almost surreal. If you want a new Honda go see Joey!

We searched for a particular used car and found a few options at a few dealers. Round Rock was our first stop and the experience was 5 stars! Paul Heath worked with us and he is awesome! The car was in great condition inside and out, the test drive was an easy experience, and the customer service was top notch. We really appreciated how transparent and up front things were with the car and with our questions. They gave us a print out of the work their service department put into the car to make it better prior to listing it to be sold. This was very helpful information. And we even had a question about one of the items listed and Paul researched it to give us a thorough answer. We visited one other dealer that day but the car let alone the customer service was no where near as good. We came back and bought the car. We were very pleased but then got home and found the horn didnt work. We called back and Paul said it worked that morning so something mustve gone wrong when they were doing final cleaning/detailing. So he set up for us to bring it in a few days later and they fixed it at no charge. They didnt have to do that but we werent surprised with the customer service we already had received. I would highly recommend Paul and Round Rock Honda.

Got my new 2021 Honda Accord with Josh Scruggs, he definitely took care of me! Thanks Honda. However the financial department harassed me multiple times while I was at work stating I need to update leasing agreement after 3 weeks for having the car stating I would not be able to make first car payment. Sketchy. Would not recommend leasing again.

My issue is with the buying process and everyone else I had to communicate with at Round Rock Honda. I did not receive the best deal that I can get for being a first time car buyer and in fact it felt like I was taken advantage of. If I could return a car I would. The price I was negotiating for kept changing at every step of the process and I did not have a single reference point to what my correct price is because this place was disorganized and lacked communication. The car I wanted was not the same car I found online. It had less additional perks. The only highlight was that the car had the lowest miles at 15 miles. I was pressured into adding on a price during the financing signing process because it was a calculation oversight by several people. It was a headache of an experience and actually caused me to get a bad migraine that day. Overall, Id give the process and location a 1 star. Never buying from here again.Only positive experience I had was interacting with Lance Muela. Lance is a great up and coming salesman and was very helpful in answering questions. He was a champion in that aspect and the only one that deserves a 5 star

Corey Mooney worked with me to find the perfect fit. Fantastic sales person, very patient and helpful. Everyone who helped me here were fantastic.Visit everywhere else first, then come here to find your perfect fit.

We bought a car in April and are still waiting for the license plates. This place is a joke! Cedar Park Toyota got us our plates in 2 weeks so it is NOT the County who is the problem. And if you call you will get every excuse.

I worked with Paul who was very kind and helpful. He wasn’t pushy at all and was honest with what could happen. Even after I chose not to get the vehicle I looked at he still checked in with me.

Had an amazing experience yesterday, I was able to purchase my second car, A 2021!!!!!with such a low rate that I thought I would never be able to get, but it was all thanks to Gerry Heng and his manager and finance team that did everything for me to get this car, great service, they never gave up on me, if y’all really want good service and a seller that doesn’t scam you go with Gerry Heng 👍👌👌💯 My boy Gerry also speaks Spanish i know it’s surprising but he is pretty good, even I was surprised 😂this for my Latino friends

Props to Paul, Josh, and Evan for making my car-buying process super easy! They were super friendly, professional, and informative; customer-service was top notch! Also, special shout-out to the crew that got the car prepped. It was a pre-owned Insight and it looked like new when I drove it off the lot. All in all, the team at Round Rock Honda went above and beyond. Thanks guys!

Excellent experience. Our representative Joshua was up-front and honest. He kept the process moving. Everyone was polite and no hard selling. Recommend RR Honda to anyone looking for a new car.

Just the best service experiences. Timely professional honest clean affordable. Would go out of my way to service my vehicle there. Model for other dealers.

We recently bought a new vehicle from Round Rock Honda and are very pleased with the whole transaction. At all times we were treated exceptionally well, with no pressure whatsoever. Furthermore, we were offered an excellent price, including for our trade in. Last year we purchased a car from the Toyota dealer in North Austin and it was an awful experience. Working with Round Rock Honda was a night-and-day difference and we were very pleased with the outcome; our two salespeople – Clark Allen and Ulises Ortega – were wonderful to deal with. They were friendly, helpful, and thoroughly professional at all times. Also the Finance Manager, Amy, could not have been nicer – she was also super efficient and very helpful. Buying a car is often a very stressful experience, though at Round Rock Honda it was truly a pleasure. A big Thank You to all!

I’d give them 0 stars if I could. I had a semi- difficult situation to work through to trade my car in and I had THREE different members try to work through it and couldn’t. Meanwhile they all had said it would be a simple task to get done. They beat around the bush for days, ignored all my inquiries, and rather than working through it they simply gave up. I then tried Howdy Honda in Austin and they got in done within hours, i left with a brand new 2021 at the price i needed. It wasn’t my situation that was difficult, their team is just incompetent. Visit Howdy Honda! So worth the drive.

I leased my car from this dealership and returned it early in mid-November as they offered me money to return it before lease end. Guess they needed the inventory. After all the paperwork, they told me that I should have the check for $450 dollars the following week in the mail. 2 weeks go by and nothing. I call to follow up and the salesperson tells me there’s a delay with getting the title since it’s near holidays. I think that’s fair and wait. Few more weeks pass and I call to just hear the same story again. Now it has been over 2 months and last I asked I just get the same excuses that the title hasn’t arrived because the state is moving slowly. I know that’s a complete lie as my wife has paid off her car at the start of the month and received her title in less than 2 weeks. Obviously they messed something up and can’t figure it out. And in the meantime I’m out of the money that I have in the contract they signed with me. Terrible customer service and complete lack of respect in upholding their end of the deal.

Outstanding. Our salesperson was extremely knowledgeable. He followed up with us respectfully over several months, presented the care well and explained the car carefully on delivery. He helped us find an SUV that fit our needs and offered a great deal. We look forward to a long relationship with Paul and Round Rock Honda.

Trish and everyone did an outstanding job. The communication way top notch and timely. Everything was set up and ready to go when I came into finalize the purchase. We love our new car.

I had a fabulous experience purchasing my new Honda Accord. Lee was great! He asked me questions to help figure out what I was looking for in a car. He was extremely patient as I changed my mind a few times during the process. I would highly recommend them.

Richie was awesome! He told me exactly what my car needed and didn’t try to push me into services I didn’t need. I’ve gone to all the Honda Service centers in the area, and around Rock Honda is the Best!

Came in after doing research on the car types I was interested in to do a test drive and Angel C. came out to assist. He was open to responding to my questions without trying to sway or push me to look beyond what I was interested in. For me, I don’t have an interest in folks being proactive to help me make a decision and I appreciated Angel working with my questions when I reached out. On day of, he was great in working with for negotiations and helping me chase down the vehicle of my interest. I was weary of doing car shopping since it doesn’t happen frequently and you hear the stories of the greasy salesman, but for me, I didn’t get that vibe from working with Angel. I recommend working with him as your sales agent if you have an interest in a Honda. Shout out to Evan for getting us through financing super quick once we were able to meet up with him!

Sam Stipe - the finance consultant - started to throw pens,papers,usb on the table with an unacceptable/rude/nasty attitude because I said No thanks. Im good with all these upgrade options. Horrible service. Purchased a brand new 2022 vehicle and found scratches at checking out, I reported and they took the car back to scrub the glue out but then stated that we cleaned 95% of that and it looks okay now. And the manager knew but do nothing about it. How about I pay 95% of the cost?! Wasted money and almost 6 hr of the day for this purchase and ended up being rude to. My family has been owning many Honda as well as Toyota vehicles, but after this terrible experience, I told my brothers to stick with Toyota for better customer care and promotions. This purchase is my lesson for life.

Very accommodating, Trish helped us by showing us the models we were interested in. Let us test drive them and did not pressure us. It was a very pleasant experience. Now just need to decide what we want.

Josh was incredible. Great service, patience and extremely knowledgeable. Also shopped at Toyota and service was the ultimate decision maker for me going with Honda.

Had an excellent experience purchasing a new vehicle there. They were very helpful, without being overly pushy, and I felt like they really listened to me and were there to truly assist me in finding my next vehicle. I would absolutely recommend this dealership, and am very happy with my awesome hybrid CR-V!

Ricky was amazing! He was able to get Honda to pay for my repairs even though they weren’t under Honda care warranty. (He even lent me a car since the process was taking awhile to get approval from Honda.) Since they had the engine taken apart already, they saved me a lot of money on a few maintenance things too.

I genuinely love this Service Center. They are responsive and helpful. Very upfront with cost and recommendations. Lobby is alway clean and service techs always do a great job.

Excellent experience purchasing our 2021 Accord! We had no intentions of purchasing a vehicle this weekend; just taking a few test drives and looking around. Angel was aware of this, was extremely helpful, very personable, and not in the least bit pushy.....that alone(and the fact that the numbers were right) sold us. If you are in the market for a new vehicle, go see Angel at Round Rock Honda.

Corey Mooney was a great sales person for my first purchase at a dealership helped me get in my New Civic would recommend.

Wonderful experience! Paul was super helpful, and made sure all of my settings on my new CRV were to my liking. I could tell he was “on my side” as the buyer, and made us feel very comfortable with the whole car-buying process. Very pleased, would recommend Round Rock Honda and Paul any day for Honda needs!!

Our Sales rep Paul Heath was amazing. He was polite, understanding and provided answers patiently to our many questions. His attitude and courtesy sealed the deal for us.Paperwork was fast and easy with his support.Thank you!

Great service! Alex was friendly, helpful, knowledgeable and very informative. Overall I had a great experience and will continue to take my car to get serviced there.

Worst customer service ever. Stay away from this dealership and most of all the service department. This has been the worst experience ever in my life. Ill never recommend them, or do business with them.They dont respect customers. If you have self-respect stay out of this shop. If you need your car serviced, take it to another Honda dealership that is trustworthy. Don’t waste your time. Wished I had seen other reviews before trying to do business with these people.

Such a painless experience. I always enjoy working with Richi, hes very personable and informative in a non-pressure way. Will absolutely return.

I previously went here and had good service. However, they recently sent me a coupon for 10% off of windshield wipers. The coupon said ask about installation. I went to the parts counter on Tuesday and they refused to accept the coupon claiming it was only a service coupon. I questioned that because why would it say to ask about installation. Had they taken this 10% off coupon they could have avoided a negative review. Their parts people need to have a better focus on the customer experience. The discount, which earned them a bad review, only would have cost them $1.80. I still need to buy the wiper blades and will probably get them online.

Lee was great. Really knows his product. Good to be an educated buyer rather than to be sold to.

I had an awesome time at Round Rock Honda and their sales associate, Joshua Scruggs made it even better for me and my family!

Couldnt start the car. I found some rust on one of the terminals. Cleaned the terminal, jump start the car and drove around for a while. The next day, battery voltage drop from 12.5v to 12.2v, but was able to start and drove to Costco for grocery. However it couldnt start in the parking a lot. I had to get a battery from Costco. First I thought the battery is 5 years, but only after replacing the battery, I found it is only 3 years old and it is 100 month warranty battery. Dead in 3 years. This is the shortest I ever had. If it is 5 years, I wont care much, but just 3 years! I thought I changed it in NTB and went there. The gentlemen was very nice there. He tried all methods to find the record and couldnt. He suggested me to look for reciept and if not, NTB will see what they can do for me. He did the battery test and verified it is a bad battery and helped me carried it back to my car. After searching my glove box, I found the receipt and it was Round Rock Honda. No wonder the battery is a Honda brand. I found time to bring the battery to the service center. It was late of the day, so not many people there. The service gentlemen asked if I need any help right away and his attitude during the whole thing was OK, so I am giving 2 stars here. He didnt know what to do with my situation and had to call for direction. So there was I was told. As I replaced the battery, I voided the Honda battery warranty. Because Im not replacing the battery there, so there will be no credit back. He told me that Im only going to get $16 at first. I asked if this is the return battery core refund. He didnt give me an answer. He asked me to pull in the car to get the battery to him. Then he had checked my odometer for milage, worked on computer, went back possible talking someone in the back room. When he came back, he told me We dont own you anything., I knew something wasnt right. I was disappointing I wasnt get credit for prorate, but fully expected as I didnt replace battery there. But hear that, upset me. We dont own you anything. Should you be a little nice to say Im sorry, there is nothing we can do for you. instead of that. I asked do I get battery core refund. He told me no. Honda just help you dump battery. No thanks! I paid a lot for the battery change the battery. Im not pay you to HELP ME dump the battery which says on the website recycle battery will be refund for the battery core. I dont know the Hondas policy explained is TRUE or FALSE. It doesnt sound fair to me. The attitude of service man is not comparable to the attitude NTB service man. I had the Honda for thirteen years. There was a known issue of the brake pad prematurely wear out. Mine went out just out of 3 years which was just pass the free replacement period, as I dont drive heavy on brake. I had to pay full price to replace them. There was a known issue with engine oil consumption issue with the Honda modal built at the time. Mine had the issue, but didnt reach the standard made by Honda for free repair. They said you can come over here and we can top it for you for free. However who has time to do that, every visit is 2 hours and more, so Im being topping engineer oil every 1000 miles myself. Steering wheel axle also broke in early years, probably another defect, which I had to pay full price to repair it. I bought the Honda because I heard the quality of Honda. It is certainly not my experience. This is my first Honda. Will I buy another Honda? Unlikely at this time.

Go for service some place else. Made appointment for recall over 1 month ago. Arrived at dealership to find out part never ordered.

Very dishonest dealership, will make promises and then go back on their word. Sadly I financed a new vehicle through them but wish I hadnt now.First issue is their Diamond Ceramic paint protection they charge everyone $399 for and will not remove off the purchase price. Be warned this is not a ceramic coating even if they say it is, all it is is another overpriced warranty. They will have you sign a document for it, note the application date, it isnt the actual date it was supposedly applied and they will not provide any proof that anything actually was applied.Second issue is with their service department. I had prepaid for a part and installation, was given a printed receipt detailing this, and then was asked to pay for installation again when the part came in. I explained the situation and told them to view their own records documenting the transaction, but they still insisted installation was not included in the price. Without my approval, they partially refunded me for this, and then asked me to pay over double that refunded amount for installation. It is clear they didnt want to honor a promise on the price for this service, even though I had a printed receipt, and instead issued the partial refund to get me to back out of it. Buyers beware of this dealership, whatever they promise you to make a sale, they will go back on their word even if you have documented proof.

We walked in shortly before closing. They were impossibly busy, but Román made sure that we were helped and our questions were answered. Román and his team stayed late for us and they were gracious and courteous the whole time. I expected the finance manager to be terrible to us because we didnt want the warranty, but Jason treated us wonderfully. If youre looking for kind and helpful people to buy a car from, Román and Jason are your guys.

Ive been going south to Howdy Honda for years, but I didnt feel like driving that far this time. Tried RR Honda service, and it was honestly a great, friendly experience! They were extremely courteous despite being ridiculously busy when I tried to get in on the weekend, but I made an appmt for the week, got a loaner, and picked up my car 2 days later. Im definitely going back for my next service! Thanks, guys!

The service center at Round Rock Honda was ready at 7am and immediately checked in my vehicle. The service was performed, and my car was ready in a reasonable amount of time. Alex was helpful and friendly reviewing how the service went and what was taken care of,

Mr. Heath helped my wife and I with the purchase of our new Honda Odyssey. He is the ideal that other salesman should aspire to. He is straightforward, helpful, never pushy, and was gracious when my three young kids would have driven anyone else nuts. Round Rock Honda made the buying process easy. I would buy every car from now on from them if possible. Go to this place and ask for Paul Heath.

Great experience buying a Certified Pre Owned 2016 Honda CR-V touring. They were Professional and Courteous. I would highly recommend them.

Salesman Ed Little was extremely friendly, not pushy, and knowledgeable of the vehicle. Purchase was quick and hassle free.

Very good service. Socially distant and masked. A lot of choice as well. UPDATE. I ended up purchasing my Honda here and have been a very happy driver ever since.

Superior service with fantastic results! I couldnt be more pleased with the cordial and professional treatment I received from the Round Rock Group. Especially noteworthy was Service Manager Macy Roberts! Overall, fair, honest and friendly. I highly recommend RRH for any service need you may have.