Staff was very helpful from the first call through the whole exam. I was able to see the eye Dr. the same day I called. Did I mention their new technology machines are awesome, no air puffs in the eyes as well as no dilating eyes. There was also no pressure to buy like where I had been going for over 20 + years. I highly recommend this place !!! I will continue to be a customer there.
The staff in this place is very friendly with the kids. They have a good collection of frames. Cant say enough good things about this place. Its so good to have them in the neighborhood!
My mother has a complicated eye problem with double vision and got no help from 2 other eye doctors. Dr Guenthner was incredibly patient with my mom and very persistent in finding a solution. After spending the last couple of years squinting one eye closed, she now has both eyes open. Thank you Dr Guenthner for your caring and expertise!
Great staff and full explanation of exam results. Selection of eyewear is good.
This place has such a friendly and not cold/clinical vibe. They are all very professional and knowledgeable. Im glad to have found Aspire Vision!
The offices are brand new and very clean. Everybody wore a mask. The doctor and all the staff were very courteous, welcoming and nice. Will definitely keep coming here.
Excellent customer service by Tyler and Steven. They were so patient and even helped me get frame styles that were not in the store. I’ve been to all eye frame places in the area and these gentlemen make Aspire Vision Care the best!
Great service, everyone is kind and helpful. I’ve been twice and I’ve always had a good experience.
Do yourself a favor. If you expect anything close to service after the sale run from this place fast.Once you’ve spent your money they are done. No fitting. No help. Spend $50 extra and go to TSO. Exceptional customer service. You’ve been warned
I waited over 2 months to have a routine checkup. But it worth it totally. I brought two of my latest pair of glasses to Dr. Lumby, because I was not happy with either of them. and at the end, I got a better pair than both of them. and staff are friendly and patient, especially Steve!
My go-to for frames and contacts. Dr. Lumby has been great in helping me find the right contacts that work with my funky eyeballs. Steven was great with helping me pick out frames.
Great experience. A good Doctor and a very helpful staff.
The doctors and staff are very friendly and helpful! We are a family of 6 and they have taken great care of every one. Very helpful at setting appointments and even flexing when schedules changed. They were the first to diagnose a vision issue with one of our children who struggled all the way thru school. Their daughter diagnosis helped connect us with audio textbooks and she just graduated from College—and she didn’t think that was even going to be possible. We love Aspire Vision Care!
The staff is thorough and facility is great—One of the doctors though is unprofessional and really quick to show her frustration at a situation where we could have tried to work things out for the better. I was excited to have a new eye care service in our community but left feeling disappointed.
Regular here for my son for the past 4 years. Friendly Staff and Doctors. Great service and very helpful.
Very nice new facility and very nice staff. Frames and contacts are a little steep on price, but overall, a good experience for eye exam.
Always experience the best service and eye care with Aspire. We appreciate all they do.
My family has used Aspire for several years from developmental vision therapy to eye exams and glasses. All of our experiences with the staff and services has been outstanding. I highly recommend them
I recently switched over to Aspire Vision and I was so impressed. At my previous place I felt as if I was being rushed and upsold in their fancy display room. The personal care was lacking! However, at Aspire they took their time with me, gave me more vision tests than I have ever had and they listened to my wants when it came to the glasses.
I decided to check out Aspire Vision Care because I was having contact lens fitting issues from my last place. I informed the staff about my complications with getting fitted for contacts (I have astigmatism) and they did an amazing job! Their exams were thorough! The doctor was very polite and friendly as well. Not once did I feel like I was being rushed during the exam! This is important for me because Im still new to wearing contacts and wanted to make sure I had the right prescription this time around. I will definitely be coming back for next eye exam!
Outstanding care! We’ve had our whole with Dr Guenther and Dr Lumby for years and they’ve helped us identify and care for a variety of vision problems. The office staff does a great job managing appointments and insurance claims.
Appreciate the thoroughness and excellent care for my vision from Dr. Lumby. Also very much appreciated the effort the staff took in finding a lowest cost alternative for a prescribed medication. That will result in a major cost savings.
Our family has been going to Aspire for years. Most recently our youngest was set for her very first eye exam and was quite nervous. The staff was amazing with her and she now LOVES the eye doctor!! The doctors are amazing and very thorough. Would recommend to anyone, especially families with kids!
Aspire has excellent staff and does a thorough vision evaluation. I had my first visit after my previous optometrist retired, having gone there annually since the mid 1970s. Aspire performs more vision tests with more hi-tech diagnostic equipment and twice the staff, who are very friendly. And at a fraction of the cost, based on what the two (Aspire and my previous provider) charged my insurance (and my co-pay), for a routine examination. I was shocked at the difference--yes, less than 1/2 the price for an exam. Please, dont hesitate to use Aspire as your vision provider. I will continue going there.
Professional and efficient staff. Choosing frames is always an ordeal, however, I felt well cared for by Steven. He was patient and helpful. Highly recommend Aspire Vision Care.
Found Aspire Vision Care through my insurance. They provided excellent service. I had been having a lot of dry eye problem. I had a full eye exam and the optometrist checked my eyes and provided me with a treatment for my eye condition which has proofed very effective. Great service.
The best eye exam in over 50 years!!!!!! I not Cody, Im Ralph Back.
Aspire vision is an amazing place which I have been visited. Dr. Lumby spends time and answers concerns with my sensitive eyes. It’s always easy to reach through email. I would recommend 100%.
Always pleasant experience. Very tolerant to all my questions.
Loved the staff and doctors! Everyone was very friendly and patient with this first time glasses wearer. Answered all of my questions and gave me several options with pros and cons of each. Highly recommend!!
A great place friendly and full of knowledge, which they share. I should of explored Dry eye but did not think of it until starting this review.Jeff M.
Excellent service. Carissa Lumby is great and very detailed.
I have been a patient with Aspire Vision for a couple of years and it is the BEST eye center. The staff appreciates and values all of their customers. Sara, who works the front desk, is extremely compassionate and goes above and beyond to help. Both doctors are very knowledgeable and provide exceptional customer care. Aspire Vision has a great selection of eye frames and quick service. I am proud to be a patient of Aspire Vision and will continue referring friends and co-workers here.
Can not say enough good things about Aspire Vision. We have used the them for basic vision needs to complex eye therapy for our child. Always friendly, professional and there when we need them.
Dr. Lumby is extremely thorough and very down to earth. Even though i have relocated 60 miles away i will continue to use their services...i highly recommend.
They are so capable and amazing. They are patient and kind to my kids when they have a million questions about the chair and the special glasses and equipment. They even let the youngins ride up and down in the chair. My daughter has been a patient since she was an infant. Thank you aspire vision!
Dr. Guenthner is a miracle worker! After struggling for nearly six months with another eye doctor trying to get the rx right (and finally giving up!) I went to Aspire Vision Care on a friends recommendation. They were able to work me in quickly, and I was so happy with how thorough Dr. Guenthner was (and the optician, too!). Sure enough, the rx I had from another doctor was wrong (as was the placement in my progressive lens) and I left wearing contacts I could actually see with. A first, even though Ive tried for years to make them work. I cant say enough great things about this doctor/clinic. Dr. Guenthner will be our go-to family eye doctor from now on.
Had a very good experience! They are very helpful and professional !
Dr Lumby and and the entire staff are excellent!
Dr. Guenthner has been my eye doctor for more than eight years. She is one of the best eyecare professionals in her field. She not only performs very thorough annual vision check-ups but also carefully examines my eyes, measures my eye pressures and checks my visual fields. She also provides advice and offers treatment options for dry eyes.She alerted me to my glaucoma problems and referred me to a specialist several years ago. I was able to start treatments for glaucoma and took steps to preserve my vision. I could never thank her enough.She is always very professional, patient and gives me sufficient time to ask questions. She truly shows very genuine concern for the eye health of her patients. She is the best eye doctor I have ever had.
Dr Guenthner is not only personable, but knows her stuff. Other doctors over the years have had a tough time with my prescription, but she nailed it right away. Highly recommend her to everyone!!
Awesome care and very clean office! Dr. Nancy Guenthner and staff are all wonderful. Ben was great—he helped me pick my first pair of reading glasses! I definitely recommend Aspire Vision Care for babies, young children, adolescents, and adults. Its the right place to go for comprehensive and quality eye care.
Very attentive and clinic flows smoothly. Would recommend 100%
My daughter has seen Dr.G religiously over the last year and a half maybe two years. My daughter love her! She always nice and makes every appointment enjoyable. The front desk staff is awesome and so is the glasses team. We have never had a problem when visiting Dr. G nor have we had scheduling issues! A very well recommended child optometrist!
I had such a great first experience at Aspire. They were very clean and safe, as well as friendly and knowledgeable. I recommend Aspire Vision Care!
This is an amazing place especially for young kids . Dr Guenthner is great as well as the office staff .
My vision has changed a lot since the COVID lock down. I went to get a full eye exam. I was a new patient. Dr. Nancy Guenthner Was very nice and patient with me, taking her time answering all my questions. I felt being cared, not rushed out. Everyone there is friendly and helpful. I went in by myself, when picking out glass frames, I needed second/third opinions lol, they were being so honest, not just trying to push me buy expensive frames. They also have second pair of frame free deal. I had a great experience there, I’m planning taking my daughter there get her yes exam since she is doing virtual learning.
Steven helped me find everything I needed for my everyday vision needs. I appreciate the care and professionalism of everyone there. I’ve been a patient there for many years and they are extremely trustworthy. Thanks to all !
I have been to many different eye drs and vision centers but Aspire has been the best for me and my whole family.
Nice doctors and staff. Came out with 20/20 vision which I knew but had to check . Complete eye exam . Time well spent . No rush no hassle which is nice to have
Saw Dr. Lumby for dry eye. Very thorough and she listened and understood my concern. Gave me very clear instructions for care, wrote it down for me and made recommendation as to the next step, if needed. Highly recommend.
Pleasant atmosphere. Felt very safe during this Pandemic era. Very good Customer care.Thank you Aspire vision care for listening me carefully and answered all my questions with a lot of patience.
With all the craziness of being quarantined, the staff was extremely accommodating and quick to respond. Within two hours of Sarah contacting me and getting me all set up i was able to video conference with Dr. Lumby and get everything taken care of. Nice people that truly care and make sure you get what you need. Highly recommend!!!
The doctor was nice and I liked the prescription very much. I did not like the staff though, they were not friendly except for one lady. When I went to pick up my glasses they were handed to me without a case, this is the very first time I experience that, the frame was not adjusted and as I walked into the office and greeted the ladies no one replied and one of them helped me without any expression on her face, she did not even smile back at me. I have spent over $500 in two weeks there and I just believe that I deserved a better service. One more thing, it is very unusual to see staff playing video games instead of being helpful to customers.
Visited Aspire for annual eye exam for my kids aged 6 & 10. The process they followed to ensure safety & well being of patients was admirable. The kids were comfortable throughput the process and the whole check up tool less than 30 mins !
Always thorough exam, no dilation, Dr. spends time and answers questions
Always a great experience. Had to go to another dr last yr due to finances but returned because they are so good!
I like the staff, Theyre all very nice. The optometrist was also nice. They work hard, and do their job correctly. All in all, Its a great place, and the glasses are great: A large collection.
Great service, state of the art equipment. DR Lumby is a great optometrist. Great covid 19 precautions. I was looking for good optometrist and finally I got one for me and my family
My family and I have been coming to this office for years! We dont trust our vision with anyone but Dr. Lumby andassociates! !
Dr. Lumby and her team were very knowledgeable and the eye exam was quick and painless. No more of those drops that dilate your eyes! Our entire family (kids too) come here and we love it!
Amazing courteous staff and knowledgeable professionals. I love how they are always prompt and so waiting time is almost none. I’m in and out in 30 minutes. I like especially how easy it is to make an appointment online.
My wife took our 2 kids in to get their eyes checked and get new glasses made if needed. Our daughters prescription had changed a bit, so she needed new glasses. After checking out the frames, she had her heart set on a really nice one, but it was just more than we could reasonably afford, especially around the holidays. She was very upset and in tears about it and my wife and I agonized over what to do. In the end, I made the call to get her a cheaper but also very cute set of frames.We went in just a bit ago to pick them up and to our surprise, Aspire had went ahead and made her glasses in the frames she loved without charging us extra. It was a complete shock, and our daughter was over the moon for her new glasses. We didnt ask them to do this or anything, it was something they did on their own.Were so touched that they were willing to do something like that for our daughter. Shes so excited about her new glasses when before she wasnt really looking forward to them at all (even on the way in, she told me she didnt want new glasses). Now, she cant stop talking about them and is thrilled to show her friends at school tomorrow.I should also note that this was our very first visit to Aspire, we werent a longtime customer that had built up years of goodwill. Well, theyll certainly have our business in the years going forward. They are an absolutely first class establishment. Id give more than 5 stars if I could!
Doctors, optometrists, and staff are great at the Round Rock location. I have been seeing Dr. Lumby for a couple of years now and she is wonderful.Thoroughly knowledgeable, will answer all questions and concerns, great common sense guidance and care.
I have some very particular problems with my eyes and they have been wonderful to me and my whole family. They are though and fair. My daughter has a problem with her glasses and how she was seeing and they took the time to do a recheck and work on the glasses issue. We won’t go anywhere else!
Dr. Lumby was so wonderfully descriptive during my annual vision check and laid out all options before me. I appreciate how clear and detailed she was. The entire visit was quick, but not rushed, and I liked how she let me take the lead on my decision to wear glasses. The vision tests were explained well, too. Its been about a decade since Ive visited an optometrist, and I left feeling so confident about my eyes and next steps.
Everybody here is extremely nice and helpful. Dr. Lumby was great about explaining everything and I never felt rushed. For someone getting glasses for the first time in her life it was a great experience!
Very good customer service. The staff is very kind and helpful. Wonderful collection of glasses. Thank you everyone!
Small office, but very personalized and helpful. They are so nice and always able to answer my questions. I really enjoyed being a patient here and will continue to do so as long as Im in the area.
Aspire Vision is a great place; i was there for my annual test; I went through 5 different eye testing devices before seeing the doctor. Dr Carissa Lumby does a great job, accurate, and detailed; she explained the test results with me, and made me feel confident; highly recommended
Although I did not see Dr. Guenther, the other doctor was thorough and the staff provided me with the most comprehensive eye exam. Excellent customer relations!
Dr. Guenthner was very patient and thorough with the eye exam. She is very knowledgeable and explained my eye program in details. She also gave me tips on how to take care of my eyes. Dr. Guenthner is our family eye doctor for six years. Highly recommend!
On time and friendly. The office runs very efficiently, and the staff is so helpful. Definitely recommend!
Dr. Nancy and her staff had so much patience with my very active four year old. She was able to quickly determine my daughters prescription even though my daughter wasnt cooperating very well. Thank you Dr. Nancy for helping my girl to see better! And thank you to Tyler for helping us pick the perfect glasses!
Everyone at Aspire Vision Care is friendly, helpful, and professional. We just moved to the area so this was my first appointment here. The exam was very thorough and informative. I would recommend this practice highly.
My husband and children went to Aspire for their first eye exams ever. We were extremely satisfied with the service and environment. Everything was clean, neat and everyone in the office, from the receptionist to both doctors were professional, efficient, helpful and friendly. We highly recommend this place.
Wonderful care and customer service. We have gone here for years and will continue to do so!
Amazing team of people, super friendly staff, and dedicated doctors. I love this clinic and would recommend it to anyone looking to have healthy eyes and a pleasant experience at the optometrists!
I came to Aspire for my annual eye exam after a friend shared about her daughters great experience there, and Im glad I did. The staff is helpful and communicative, and I dont feel in the way when I ask questions or need help with something. The office seems to run very efficiently. Dr. Guenthner is friendly and great about answering questions. I didnt feel rushed or pressured as I often have at other practices.Ive also brought in my children for developmental vision evaluations. Dr. Guenthner has been friendly and patient, and explains things clearly without talking down to them. Shes sensitive to when they get tired (one of my children has difficulty with close visual tasks), and genuinely engages with them in conversation through the course of the exams. My kids like her and feel like she likes them.
Great people to work with in every way.Highly recommend them to anyone needing eye care.
I absolutely LOVE this place. Everyone there is kind and helpful. Clean and knowledgeable. I could not recommend this place more!!!
Ive avoided the big chain optometrist because of the impersonal feeling but you wont find that at Aspire. They make you feel both well cared for and valued. They areextremely professional and take time to make sure youre satisfied and your eyes are healthy. Ive used them for several years and recommend them to everyone.
Dr Lumby is the best. Always on top of things and supportive. Awesome staff.
I have been fortunate in that I have been a client of Aspire Vision for the past five years. I have always been treated with the utmost respect and always feel that I have no worries or issues with my vision care that have not been addressed. I just turned Social Security age and found that the care and attention to my vision issues and possible areas of need that arise in later years were checked and documented in my annual checkups. With that knowledge and history, any care or treatment that may become necessary will not be suspect and will be more readily addressed. I am thankful for all the care that I have received and have great respect for the professionalism shown by Aspire associates and Dr. Nancy Guenther.
Aspire Vision Care is a great place...they are professional friendly and take the time to know who you are. They have top notch equipment and techs to help guide you through an eye exam. They make if easy and friendly. I would highly recommend bringing your whole family for their eye exams.
I highly recommend Dr. Nancy Guenthner. My husband, son and I all trust her and continue to see her year after year because she is vigilant about looking after the health of our eyes as well as our vision. She has a very easy manner and thoroughly explains everything that she is doing, she is simply the very best.
Love these people, everyone is great and super helpful....5 Stars
Great customer service, really walk patients through each step. Highly recommended!!
Very professional and super friendly. Total explanation of process, procedures, examination results. Great place for eye care!
Great experience getting my eyes checked. super friendly staff and Dr. Lumby is awesome. highly recommend.
Dr Gaunthner is amazing! She did an eye exam on my three year old. If you know anything about three year olds, you know how difficult they can be. She kept him laughing and made it fun for him. She was informative, friendly, and a great professional. I definitely recommend her!
Such a friendly staff. I took my son for an eye exam, and was extremely impressed with the patience and kindness of the entire staff. I have been going to another provider for myself for years now, but I will be switching to Aspire Vision Care for the future.
The staff is kind and professional. The doctor and I discussed my exam, and I felt that everything was explained well. Ill return again next year.
Dr Guenthner is awesome and so is the entire staff. Went above and beyond as they stayed open late to see my daughter with an eye infection and we extremely nice. I highly recommend this vision center!
Everyone I saw from the receptionist to the doctor were the friendliest and best ever!I have never had such a pleasant experience for an eye exam!
Dr. Lumby was so very nice and informative. I strongly recommend her as your Eye doctor.
I started coming here to continue my post concussion eye care after I moved from Minnesota to Texas. The Traumatic Brain Injury clinic I was going to in Minnesota prided itself on their optometrist, bragging how she was the only one if the country who did what she does. After coming here to Aspire Vision Care, Im wondering what exactly it was that was so special about the Minnesotan optometrist. She didnt do half the tests Dr. Guenthner did, nor did she seem as truly invested in my care as Dr. Guenthner does.Dr. Guenthner seemed to genuinely care about my well being. She took her time, explained everything, she went above and beyond. She explained why I have the reactions I do as far as pulling away from the lenses as they flip before my eyes. She said it was subconscious reaction from my injury that I can not control, it has to do with the fight or flight response. You would think the optometrist in Minnesota would have known this or explained it seeing as she worked at a traumatic brain injury clinic, specializing in... BRAIN INJURIES! Not only did the optometrist up there not explain why I had this reaction but she would get annoyed and frustrated everytime I would pull back or shy away from the flipping of lenses. Dr. Guenthner told me to take my time, take brakes, taught me a technique called palming. I really cant say enough great things about this optometrist and her team!Everyone seemed cheery and professional. Before coming in I have had extensive communication with Sarah who has made everything with transfering my care so easy. Tyler was extremely helpful with helping me get glasses. And when checking out Charley assisted me with filling out paper work I was struggling to see. I feel bad awful that I dont remember the girls name that did my initial testing and the ratna scanning but she was so nice and helpful!
Dr. Nancy Guenther is amazing! After seeing her for the first time for an exam and prescribing my contact lenses with the correct prescription. I hardly have any headaches and any strain on my eyes like the previous prescription i had from a different place!
Dr. Guenther found out the problem I was having after several others could not. One being a heavy hitter. She found it, fixed it, and has been helping me since then. She is very kind, and professional. She takes the time and then some to help out, and make sure you are feeling good about your exam, and answers questions without making you feel stupid, or taking up her time. I enjoy her, and feel comfortable with what she is telling me.
Easy process from making online appointment, filling out forms/history before you arrive, exam and choosing frame to go with the new glasses Rx. Well done Aspire.