Always good customer service.

Helpful, fun staff. A lot of toys and cool extras in the store this trip....I liked that!

This is the best gamestop I have been too.The employees are nice. And it is pretty fast to go through.

Quick service employees very quick to help

Great location for video games and pop culture merchandise. The store is always clean and organized. Staff is always polite and friendly.

Friendly employees. Always fun to talk shop. Yet with Rona, they dont have any systems to purchase

Great!

Employees are nice and helpful but the prices are way off! Their prices are way too high on the used games. You can get the same game brand new for ten bucks less at other places.

Excellent selection of games for the PS4 and other consoles. They have a wide variety of Funko Pops and as a part time collector, I was impressed with their selection. The staff is very friendly and knowledgeable about gaming in general.

Everyone in the store was wearing a mask. Keep up the good work

Nice kids there.

Poor customer service. I just ended up walking out. No one cared to help me.

The store is clean, everything is on a good display. The store clerk is pretty polite. BUT its only one person working here so weve been waiting here for 45 minutes. I was able to eat an apple and orange go by Big 5, Emporium 1 all while my son was waiting in line. If youre in a hurry go to the one in Fairfield it would be quicker.

Always have what we are looking for. Everyone is very knowledgeable

My experience at GameStop is always a positive one. The store has games for all gaming systems-Nintendo Switch, Xbox, PS4, etc. I like that you can buy used games for a cheaper price. This is especially good if you want to try a new game yet you do not want to spend a lot of $$. Now, I do not know anything about the gaming stuff so walking in there with my 10 yo can be intimidating. I say intimidating because a 10 yo in a gaming store can be dangerous for a parents wallet lol. David was so informative about the type of headgear and controller for my sons PS4 and offered me wonderful price comparison based on my sons skill set so that I can make an informed decision that was satisfactory for my son and my budget. The staff there are great, friendly and knowledgeable.

Awesome customer service

I have worked retail in my earlier days and know what is within your power and what isnt. I was trying to get some assistance to attain this game for the holidays and was shut down right away. I know other stores within the 40 miles in which I live has helped me greatly in getting what I need but this place lacks customer service. If you didnt have to rely so much on selling memberships then Id say maybe this isnt a big deal but it is. I always get what I want one way or another so its your loss.

Huge game store with amazing collectables sections!!

Clean store, not so helpful staff.

Relatively small store. Went during lunch so only one person to support the entire store - but the guy was great.

Love that you can trade in. Hate that its for pennies. But they almost always have the cheapest prices for games, so Ill keep coming back. Staff is always awesome.

God bless youre still open!

Excellent and friendly customer service. Even with us doing an exchange because WE bought the wrong thing.

I found what I was looking for by very helpful staff.

Not a bad place if you need a game in a pinch, staff could be better trained in the ongoing promotions

This GameStop store is not large but they manage to keep a lot of inventory on the walls. I like the store and really appreciate the knowledgeable staff.

Great for new or used games but dont expect a decent trade in price.

Friendly and knowledgeable staff. Nice variety.

Awesome place to buy and the staff is incredible!!! Thanks for such good service!!

Typical GameStop with a small selection for each console. Wish they would make these a bit more spacious, but aint gonna happen. Friendly staff.

Very helpful and great selection, and quick to offer help!

Good service but for the price i recommend else where like online venders

Wanted to buy 2 switch units for my kids but was not allowed, had to have wife return and purchase second unit.

Always find what we need :)

Staff is always helpful here. Surprisingly we find what we need for such a small store.

Bait and switch ad! We ordered a new Wii U for a special price. Althiugh it was advertised as both an in-store and online sale item, we found out that the local store was out of stock. The ad specifically stated that the item was NEW but when it arrived it was obviously used. I waited on hold for over an hour 2 different times to talk to someone at customer service but there was no follow up and so I eventually ended up dealing with folks at the local store to try to get the company to stand behind the original ad for a new system. After long efforts and a wait for a system that was ordered from another store the replacement unit was obviously used as well!Clearly the original ad was just a bait and switch to sell used units.

Trying to return my GAEMS VANGUARD that l just purchased before the Black Friday. I called the store and asked one of their staff he said there’s available unit. After a few minutes l called the store and asked if l can returned the unit. She said yes but then when l asked her lf l can buy same unit they have for Black Friday she started to tell there out already and more excuses.

I went in to trade in a PlayStation 2 with some games and they couldnt take it unless it was right out of the box and had controllers and half the games they didnt take either

Well I went to the GameStop in Vacaville again. I figured it was a good to try them again. Considering I had not been in about six months. Since my last horrible experience. I was going in to trade my old I phone 6 in as I had gotten the 6 s when I got to the counter there was an employee by the name of Jeremy or jermy not sure of the spelling, but he took my old I phone, to examine it and keep in mind it was in a life proof case the entire time I had owned it. He tells me thats its only worth 45$ which was funny because online I was told 119$ And over the phone from another employee at this same store!!!! they two said if its like new. Which it basically was because of my life proof case for the phone. So he tells me 45$ is all he can give me. I decided to go to the Fairfield GameStop and its funny they offered me 119$. They said it was one of the best kept I phones they had seen in a while. Which is unreal because 30 min before this Im told by Jeremy This is the same employe that I had problems with before which I wrote a review for previously! hes vary rude especially towards young kids, he has gotten over on so many people its amazing. Truly Ill never go back to this store until hes fired because he truly needs to learn manners if he doesnt like his job then quit...... And the owners and bosses of this store need to be held accountable as well for this is there employe whos supposed to be a representation of GameStop and there employer

They sold me two bad xbox 1s

You can buy games here or you can sell your games for nickles and dimes. The choice is yours.

Absolutley worst experience ever. I bought a game, went home and turns out they forgot to put CD in the case. Went back to return the game and they kept saying I probably lost it ON MY WAY home. Then one of the employees found an identical case on the counter and lo and behold it was the game THEY forgot to give me. I love Gamestop, but this particular employee was dumb as a walnut and was blaming me for not having the game in the case. Stay away from here. Find another Gamestop.

Did not have a card for smaller amount of $$$.

Its a GameStop

Not enough ppl working

Exactly what you would expect. Store is tiny and service is beyond horrible. Avoid this place unless you feel like being treated like youre an idiot.

Had a good selection.

Didnt have any customer service help

Can find some decent deals here but many times out is crowded without a lot of help and some used prices seem on the high side.

Great service as always

Got more money then expected 😀

The customer support was wicked, they helped us pick out the games we wanted within a few seconds of us mentioning the style of gameplay.

If you got kids

Great place great staff

Staff was nice, was in and out in no time...

They are very nice and informative

I like buying stuff from GameStop video games used games all kinds of games

Really bad evaluation!!!! $36 cash. for a Nintendo 3ds XL blue. And a Wii with controllers and ten games!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

They wouldnt let me trade in games because Im not 18.

Very knowledablr and friendly but slightly pushy about getting a rewards card

Awesome team and great selection

Most employees work really well with you, however some seem reluctant to want to help and sometimes I get contradictory information on the policies.

Awesome place

Friendly and helpful staff

Go Pro. Trust me

Great games

Small and busy store

Not knowledgeable about their products,prices way too high

Its ok

Their prices are crazy on used merchandise. they rob you when you trade in games as well.

When I came to GameStop I thought I was going to buy everything

Has many games

GAMES GAMES GAMES

Just very disappointed!

Great

Good workers

Great staffing

Toys R Us for gamers!

Terrible service

They are very friendly and happy

Lololol