I would like to give a HUGE shout out and ALOHA to a special member of mine for the recommendation to see Mike at Aloha Kia Leeward! The aloha doesnt stop there, Mike and Paul, you have helped me and my ohana out tremendously!!! Coming from a financial institution and the services I offer to my members was the same service I was given from you both... welcoming and wanting me to strive and work within my budget. Im truly grateful I have met you both. Much mahalo and aloha to you all!!! Im beyond confident and you have made me a loyal Kia customer❤

Awesome people at this facility. Welcomed my wife and I with sincere and genuine help to find our new car. I recommend Darby who was not only helpful but willing to do anything in his power to find us our perfect vehicle. We thank him and everyone at Kia Leeward.

Thank you to everyone at Kia who was in on the surprise. My boyfriend put a down payment on a lease to surprise me! Everyone there was super friendly and was in on it. It was so sweet. Thank you, Aloha Kia 🤙🏻

I moved to the island 2 day prior to going to Aloha Kia. It was already a stressful time and I was ready for car shopping to make it way worse. Darby greeted us when we were walking around the lot and was PHENOMENAL. He was so kind and helpful. They really worked with me to find a car and price that worked for me. It was the quickest and most comfortable car buying experience Ive had.

Everybody was super cool there, everybody was local for the most part and helped me get everything set up which was nice :) when they found out my car battery was on its last leg they tossed in a new one, free of charge even!! Definitely would recommend

I highly recommend Johnathon Severt for all of your car shopping needs. I was interested in getting a Kia and wanted to explore my options between leasing and financing. From the moment we met, he was welcoming, friendly, honest and overall helped us figure out what was best for our needs. He truly took the time to get to know my husband and I, what we were looking for and how he could help in any way. Sometimes you end up spending a long time at the dealership between looking at cars, test driving, reviewing financing options, etc, however he made the time we spent enjoyable and worth it.

Lesley and Mike are the BEST!! My needs were met and they helped me so much. I was able to get the car I needed. This was my first time buying a car and my experience was wonderful! 100% RECOMMEND!! Mahalo!!

Couldnt have been more floored with Aloha Kia leeward in Waipahu...I came in to look at a car i saw online as a single mom only being 21 and got greeted within 5 minutes of being there by Jonathan, we pulled up the car online and he brought it out loved the car almost instantly from the color to the pricing, while talking about the car GM Mike came over and talked with us and then proceeded to lead us inside to talk numbers and work out getting me my car, Mike and Jonathan went above and beyond from crunching numbers and fitting into a more preferred price range, 100% recommended this place to anyone and everyone, the staff and customer service is beyond amazing, walked in and from the get was treated like family.

Had some of the best experience at Aloha kia. Given our situation Darbz was the BEST he was very warm and welcoming and most of all he was PATIENT and UNDERSTANDING with our needs. I would highly recommend hitting up Darbz when you come to aloha kia.

The process of buying a car is always a hassle but Lesley and Uncle Mike took care of us from start to finish. They made the process entirely too easy it was scary! If you’re ever at Aloha Kia Leeward ask for Lesley and Uncle Mike!!

My experience was so awesome at Aloha Kia Leeward, went there to service my 2020 Kia Forte, browsed around at the cars in the showroom and got offered a deal that I could not resist and upgraded my 2020 Forte and drove home my newly upgraded beautiful 2021 Kia Forte GLine that my eyes were set on. Anybody who needs a new car should check them out because there is a sense of Ohana when you step on to their property, from the service department Doug--so so nice, Courier Bernie--so so nice, Salesman Coco--so so nice, and the man who run the show General Manager Mike--so so nice, who will do his very best to help you in any which way he can. This is the first car dealership ever that the General Manager walks around and his sales people are very comfortable with him and calls him over to introduce their customer to him. All other dealerships operate the same way when I use to tag along with Pops as a kid, where only contact at the dealership my dad had was with the sales person, then the sales person would go to the General Manager to show what was up with the deal that was going on with the customer. Anyways, I give you my word that everything said here is true, please go and check out their cars that has a 10 year warranty and you will see for yourself how awesome people at Aloha Kia Leeward are!Brenda 10/14/2021

I went in for a trade in appraisal was helped by Mike the general manager . Awesome guy!! He gave me a great number for my trade in . Think Ill go on Monday and buy a new car.

I really had a awesome experience. Every staff was so friendly. My dealer name was Darbz and he made our first car buy process so much easier. Also the GM Micheal he tried his hardest to get us approve. I will definitely recommend this place💯

It was such a great experience. Friendly staff and just an overall blessing. Shout out to Darby and Allison for making the process so easy and comfortable and Arsenio for being so patient and going above and beyond. Aloha Kia Waipahu made our week by putting the biggest smile on our faces. Thank you so much!! #kiacarnival #mpv #flare

Mike, Allison and Dennis are the bomb.com they took such good care of us. This is the second time Mike helped us out. Always caring for us and treating us like family. Such a big blessing I could go on forever. If you need a new car they will do everything they can to get you what you want or need. Go check um out you will not be disappointed.

Thanks to Mike for always making it happen, this guy is the greatest and he will be more than happy to get you a card you need. Nothing but the best. This is not the first time he made it happen this is the second time. He is awesome and guarantee. He will work with you, we came driving out of the lot with nothing but the best a beautiful red Kia Soul 2021. Need a car ask for Mike at aloha Kia Waipahu. We are grateful and thankful for all that he did.

Great service and great profesiional attitude from the staff. They make you feel like family.

Worked with Lesley and Mike today. They really worked hard to find something that fits our needs. Will be back again to work with Aloha Kia Leeward. Mahalo!

Everyone there was very helpful! From Ashley, Darby (Sales) and Unko Mike (GM) much mahalos for everything! Made my purchase as smooth as possible! Highly recommend this place 👍🏽 Awesome staff that treat you like family!! Thanks for the great stories as well Darby 🤙🏽

I’ve been manifesting & looking for a GT1 or GT2 Stinger and the GM Mike made it all happen for me. Great customer service. If you ever want or need a car, Mike will get you into the car your looking for, 100% Guarantee. Great guy and very flexible, willing to work with you by all means. I Appreciate what he did for me. Now I’m rolling in that top of the line Stinger!!

Mahalo Mike Camara for the excellent service! I believe and trust in you 100%. Thanks for making my stressful situation easy! You will always be my go to person no matter what island youre on! I love my Kia Sportage LX! Love you Mikey and much mahalo! Thanks Jonny Ahsam!

Ive recently processed a lease buyout and Unko Mike C. at Waipahu Leeward went beyond the call to assist and unravel this local process. My credit union check got lost and travelled a few round trips between the USA and Hawaii. Let it be known he was also on vacation on the mainland and kept me updated while enjoying his authentic meals :) .So please see Unko Mike C. for any of your future Kia services. Your loss if you dont!

You want a Kia Service Department that will help you out. When you really need help. Aloha Kia Leeward is the place to go. Have a really bad oil leak. They are really busy. But, took the time to put our SUV on the rack to find what was leaking. To get that part on order. Did not want to wait for the next time they could see our SUV. Just to wait for the part to get in. Sometimes here on the Island. It takes a while to get the part. Tried to get a rental car. None are available on the island.. They took the time to take me home. Even with this pandemic going on. Great place to get service done. Only problem, You call to check on your vehicle. You get an answering machine ever time. You dont hear from Service Department or Parts Department.

Very happy with this dealership so far. Was looking at the Carnival, but wife felt it was a little too large, so we ended up with the Sorento and couldnt be happier. Ask for Chase as hes really friendly and knowledgeable about the cars. Very transparent throughout the car buying process. Highly recommend!

Walked in looking for a deal. Found a great used car with low miles. The sales team worked out a no pressure price to earn our business. Then they worked till the late hours to close the deal! Salesman Chase, Finance specialists Allison and Arsenio, and Finance Manager Dennis, were the outstanding dedicated team that got it done! I would and will recommend Aloha Kia Waipahu to my family and friends.

Good sevice

Aloha Kia Leeward GM Mike, Allison and her supervisor were very friendly and helpful for purchasing my new vehicle!You won’t be dissatisfaction with them!

Mahalo to Chase Duval and Mike Camara the General Manager for the great car buying experience! They didnt beat around trying to nickel and dime me, they were up front and straight forward. Didnt waste my time and they were efficient getting me into my new car in a timely manner. I appreciated theyre hospitality and can-do attitude. Highly recommended to all looking for a new or used car. Aloha!

We had a an awesome time at this dealership. Came to purchase a van I saw online. He showed me a better one. Test drove it. Minimal waiting. I’m very happy with the great service given. Thanks Mike for everything.

I bought a new vehicle from here and in the end didn’t like it... I thought there was nothing that could be done but I called and Gary was able to work with the amazing team they have here and get me into a vehicle I love!! Truly the best dealership on Oahu and they actual care about you and your family!! Couldn’t be happier with how they helped me seriously AMAZING people. They weren’t pushy or anything just trying to ensure I was happy with my purchase and made sure everything worked out.

Words cannot express how much we appreciate Aloha Kia Leeward and staff. A special thanks to our lovely sales rep Theresa who was so kind and cheerful. Definitely made our experience a happy one. Also thank you to Arsenio, who made things possible. Everyone here is always so welcoming. Thank you!

Thank you Darby! You are wonderful and we love our new Kia SoulKimo and Melodie

Couple nice guys helped us out. Les and Paul. Paul really took care of us...we were torn on what trim package we wanted and he was rather honest with us...didnt push or pressure. Gave us space to think about things and talk it out. He still owe us lunch...but we collect later...lol. side note...know what your approved for before u go...your experience will be better for it.

Well I wasnt planning on getting a new car but thanks to the guys at kia waipahu I left the lot with a brand new 2022 kia soul.. Im happy thanks to the man Darby!!!! Who helped me out through this whole process he was a really cool guy and professional and helped make sure I leave with a car.. hes the man .. and arsenio.. I want to thank him for making it possible too .. and thanks to kia .. make sure u guys check them out if u in need of a car they will help u for sure

Just wanted to thank Darby and GM Mike for making the car finding process smooth and easy since getting to the island. They know how to treat their customers like apart of the Aloha family. Being in the military were told to be careful with car dealers, but Darby and Mike really took care of me in my car buying process. My new k5 turns a lot of heads and I always tell them to find Darby at ahola kia.

Great customer service! I went in just to look and left with a new 21 Stinger off the showroom floor. Mike and his guys know how to get the job done!

Best dealership ever! Ask for Theresa! She helped me find my dream car. They have a great warranty program. I love my new car! Thanks Theresa!!

I went in the dealership with a fixed mindset with a set price and Paul was able to assist me with what I wanted professionally. He went beyond his limits to teach me how k5 gtline differs from other car competitors and spoke to me from a customers point of view. I would give it a 6 star if there was an option.

Reg. Service.Automatically set up for recall replacement.Frank let us know it would be a little longer...2 hrs..Awesome car, awesome service.

Our time spent at Kia was great! We came in looking to buy a specific used vehicle but our salesperson Kevin McFadden lead us to a newer, lower milage version of it at very close to our original price point, which was honestly amazing as we absolutely love our new car. Not to mention saving us from the potential headaches of maintenance issues down the line. Shout out to Kevin for really pulling through and making the whole process smooth and stress free. Definitely recommend seeing him for your car buying needs.

Sitting in the service lounge And was approached by Mike Camara the stores new Manager. Very nice when you go to a car dealership and the boss comes by and simply asks how’s your day would you like some coffee. Just thought he was cool.

What a place. darbz helped me get the kia i wanted a forte koup sx package, u gotta see darbz if u looking 4 a car, hes great, also mike n dennis were great in getting me financing, mahalo guys im real happy driving my kia, its a blast to drive

Went in there for a lease but ended up with a Kia Soul for my daughter. Les and Mike go above and beyond to help out.Thank you for the great convos and extra care 🙏😆

Really want to give uncle mike a five star because he fought hard for me and my wife for getting this loan and this brand new Kia Soul. He fought all night and morning to help get this loan. Thanks to him family and I has a new car to take home. Thank you uncle mike for his hard work and killah fight. He is a real customer service person thank you again 🙏🙏 uncle mike is the best 🙏🙏 never gave up on me thank you again 🙏🙏🙏🙏

Aloha Kia Leeward did everything to fulfill my needs to get me into my car. Very helpful. Chase and GM Mike is the guys you need to go to!!!

If there ever is a doubt that there’s no good people in this world, come to Aloha Kia Leeward and see uncle Mike. He listens and makes you feel like family. I have to say, I’ve bought cars from dealerships before and the process was tiring and straight up humbug. But working with Uncle Mike has definitely been a blessing.Thank you Uncle Mike,Kawai & Joy

Had a great experience at aloha Kia. Paul was very helpful and made the whole car buying process feel easy thanks again.

Just wanted to thank GM Mike C for making me feel at home! Cause you feel like you live there half the day while the paper work is being processed! Always checking up on me asking if everything is going great and if I needed anything!!! Thank you to Chase and Cliff for being my wing mans throughout this process of buying this beautiful 2021 Kia Sorento! Very attentive even though they were being slammed left and right they always took the time out to come and talk to me and kept me updated step by step process. Oh and thanks for the fork Cliff for my saimin! 🙂 Dennis is the MAN!! Got me a great percentage on my loan and never let down! I had the best experience ever purchasing this vehicle. Thank you guys for all your ALOHA AND PROFESSIONALISM!! Mahalo Nui and May your business continue to prosper!

Came in, knew what I wanted. They didnt try to hassle me to try to get something different or more pricey. Even recommended who I should try to finance with to try to get my payments where I wanted it to be. Had a small mechanical issue even though I bought it as is, they even fixed it for free. Paperwork wasnt long and drawn out like most dealerships. Came back a week later to get my wife a car and still had the best experience. I would definitely recommend them.

They made the process of buying our first car understandable and walked us through every step of the way. Our sales person Ryan especially did everything he could to help us get the car we wanted from the beginning.

Today was the happiest day for meeh I got my first time in my life I got to own my own car....thank you so much aloha kia but most of all I wanna say thank u to Lesley - Travis Machiguchi.. The service he gave us was beyond what I expected...thank you so much aloha kia..

Came to Kia Leeward and bought to 2020 Kia Rio. Chase been a great help. Good service. Two thumbs 👍.

Great service, Mike is the best thanks a lot guys 😊

Unko mike and his gang is the best in the game! See them for your next vehicle purchases! Best customer service and they take care! Much Mahalos for my new van! 🤙🏽

I recently got a car from Waipahu Kia, and the service was PHENOMENAL!!! A huge shout out to Mike Camara for his time and energy in assisting me with the process. Also, Mahalo to Chase for the assistance as well. I highly recommend seeing these guys at Waipahu KIA for those looking to get a vehicle. MAHALO!!!

Great service. Friendly and fast. Complementary coffee made it a nice experience.

Nice sales staff (which says a lot!) Let us take a long test drive.The parking lot was weird and not simple to figure out, but getting back on the freeway was easy.

When I walked into the service center one of the employees straight up wasnt wearing a mask. Other woman had it under her nose and barely covering her mouse...Only reason Id give any stars was Frank. He was super kind and helped out a lot (thanks again!)

The sales staff is great bought my 2019 Stinger from here, however the service department needs alot of work. I would try to avoid going to the service department at all costs! The 2 free oil changes were great till my Stinger had a fuel injector stuck open and dumped fuel into my oil then my brand new car broke down and I could drive anywhere this happened 3 weeks after my last oil change and inspection. Called to have it towed here and they wouldnt even give me a courtesy vehicle so I had to rent one for 10 days while they had my vehicle, they also rarely return phone calls. Then I got a call and and my spark plugs are fouled pretty bad from the fuel injection system failure but they want me to pay 300$ to get it fixed thats from the technician. My vehicle has only 14k miles on it and is under warranty but I have to pay for fouled spark plugs as a result of fuel injection failure since its wear and tear item. I saw the previous reviews of bad service department and ignored them as they were older but I promise I will not go back to this place after this last time!

Ive had good memories working there. Glad to see my friends still there when I come home for vacation

Amazing service team! Rose was very pleasant to work with.

The service department is always friendly. The waiting area and bathrooms are always clean.

Always a pleasure working with Kawika and the rest of the service staff there at Kia Leeward. Their waiting area is very cozy and convenient and theyve even added a battery charging station with several different phone plugs to accommodate Apple and Android users 🤙🏾

Uncle Mike & Theresa are the absolute best!!!Simple in and out!Love my new Kia!!!!

Very nice service. Friendly staff . Went above and beyond

Worse customer service I have ever seen. People are friendly but have the aloha take their time spirit. Hey its island life.

Ray Pablo, the service writer, was informative, helpful, courteous and friendly. He was more than willing to answer questions and offer options regarding auto service.

No replacement battery for a 2 year old car, wanted 40 bucks to change a 2 dollar tail light. What warranty, does it Comer anything?

Over priced cars and they are not afraid to tell you they mark them up

Was told they did a military discount, but found out it didnt apply to the services we had (over $1000 worth of services btw). Sucks that we were told that they did to find out that it didnt apply after all.

The people know you was real friendly I even have a family member that knows one of the people that work there and its way in Waipahu this is where I purchased my fan and there was no trouble in getting it

Ive service my Sorento with the Waipahu kia from 2007 to current. The staff, the service dept. and myself have become so close like family.

I always get good service here! The workers are so friendly and nice.

Great Service, great staff. Quoted me 2.5 hours to do the work and service, took only 2. Very well done, highly recommend!

Sales consultant Chase Duvall!Very knowledgeable, Great customer service.Kia Soul 2020 sold

Staff at Aloha Kia were very nice and accommodating. Everyone was courteous and easy to talk to. Had a service appointment regarding a safety recall. Very good marks for them all.

I couldn’t be more unhappy with how I’ve been treated after I bought a 2020 Kia Telluride. I got home from the dealer and noticed orange paint on the back right bumper that the salesman and I missed in the walkthrough. (It didn’t get there in my 20 mile drive home) I took a picture of it and sent it to the salesman. I went in 3 days later for a detailing because it wasn’t detailed when I bought it and addressed it with the sales manager. They tried to buff it out in the detailing but it didn’t fix it. It made that part of the plastic lighter than the rest of it (the orange is gone though). I told them that it’s obvious and the bumper should likely be replaced, they refused. Then I looked around the car more because I had a bad feeling at that point and found 4 little dents on the roof. They are willing to fix those only because I purchased the dent removal package. There is much more that I have not been pleased with, but too much to type. This place took care of me up until I paid them and now assistance is like pulling teeth. It’s just frustrating to buy a brand new car that has damage. I know I’m at fault for missing it during the walk through, but I did not cause that damage.

Very informative and professional

Every time we come for service our experience gets worse with each visit.

Manager Faaiu has no people skills & maybe should take a class about customer service skills & is only about commission, says that he wants to help but makes remarks/comments that discriminates about not making more income. Dustin is a good sales representative.

Wonder ful costomer service and mechanical expertise.

Absolutely atrocious when it comes to getting things done on time. I showed up for a 9 a.m. appointment, nothing big just changing the brakes on the front wheels and an oil change. They tell me itll be 2-2 1/2 hours. I think that is a little long but okay. 3 and a half hours later I find out that they hadnt started my car until much later than they should have, and the tech had gone to lunch and still wasnt back yet. 4 1/2 hours later I finally left, but I had already missed my work meetings and other engagements.

LOVE THE PLACE!!! ALMOST FEELS LIKE HOME!!!

Just purchased my third Kia from here and I am more than happy. They have treated me and my family amazingly well. Rudy and the rest of the sales team was willing to work with us to get the best deal possible all around. I would recommend them to anyone.

Huge sign right in front says $69 oil change for any make and model. So i call and now they say $100. Okay thats fine so I go in and I sit there for 30 minutes while the ladies try to figure out who booked my appointment after they figure that out they tell me know my oil change is $250. Do yourself a favor and stay far away from this place!

Great experience - everyone friendly, helpful, professional. Especially want to thank Rose, who offered to check my phone for me and turned my Bluetooth back on, when I had disconnected it accidentally. She could have just said we tried out phones and they working, so dont know why yours doesnt - but she took the extra step to look into it - and fix it! Outstanding!

Sad to hear one OF YOUR BEST MECHANICS is NO LONGER HERE! He was the ONLY one that I trusted and serviced my car since 2015, one of the BEST ! BIG MISTAKE KIA!

Always great service and very comparable service prices

Just bought my new 2020 Sportage and I am loving every inch of it! The staff was so friendly, and the sales manager Faaiu helped our family out so much by getting the car to the price we could afford and worked his financing magic! Every car comes with ceramic coating and a car tire repair kit!!! What?? And free service for the first year... not to mention a free car wash with each service, free roadside assistance, and the best warranty Ive ever seen. Excited for the next 10 years with my Sportage!

Your car gets serviced, sit in AC lounge, enjoy complimentary Popcorn and you just have to say Yes Id appreciate the FREE Car Wash.

I went to the Waipahu Aloha Kia location to look into purchasing a pre-owned vehicle. The first thing I wanted to find out was how much I could get for my trade-in vehicle, which is They told me that they would give me $6,000 - $7,000 for my trade. The trade-in values that I find at the three sites online are $10,500 - $12,800. I saw no other customers present at the dealership. This is a completely factual review.

THESE CARS ARE DEATH TRAPS! IF YOU GET INTO AN ACCIDENT OR CRASH GET OUT OF THE WRECK AS QUICKLY AS POSSIBLE! THESE CARS (IF YOU CAN CALL THEM THAT?) ARE TOTAL FIRE TRAPS! K.I.A. MEANS KILLED IN ACTION!

I had a very pleasant experience with Aloha Kia Waipahu. Didnt waste my time and got me into the car that I wanted! I highly recommend that if youre in the market, check here first! Ben and Kimo are awesome!!

Great service and everyone I had to deal with was kind and very generous. They made me my own batch of popcorn while I was waiting for my car to be serviced. If you have a kia I would definitely recommend.

KIMO is DA BOMB! He really took care of us explaining everything in detail and was very polite and courteous! You need more salespeople like him. Aloha KIA has great service. we bought a new 2014 Kia soul:) Thank you Aloha Kia for a great buying experience.

Always friendly service and the service departments waiting area is really nice. They treat their customers right at Aloha Kia in Waipahu!

Wow what a beautiful team they have there, great experience

Great experience the staff was really friendly Kia cars are the best

I am so disappointed! Last night at 6:30pm we went to look at a black Jeep Wrangler at Aloha Kia in Waipahu. We were the last customers in there. We test drove the car, and sat down and ran the numbers. We told them we had our own financing and would be back first thing in the morning. The salesman was very kind as was Jonathan from the service center (I think). They helped answer all of our questions.My husband and I, sat down with the salesman and the manager and they told us what they would give us for the trade and what the cost of the vehicle was. We told them we were fine with it and would be back the next day with the money and the second set of keys for the car, as well as take all of our personal belongings out of The car, so that we could make the trade. They were getting ready to close so We told them we would go ahead and bring it back tomorrow ready for the trade/purchase. We shook their hands, said thank you for all their help, and left.We went home, cleaned out the car, and called first thing at 8am, To remind them that we were coming back in. I guess our salesman was out and we didn’t get a call back for a few hours. We finally get a call back around 10am or so. And was told by our salesman that they sold the car!!Now, I realize that we didn’t sign paperwork, but when we left we were all under the understanding we would be back today with our trade, to purchase the vehicle. Not once, did they say that we could possibly loose the car, or we should put money down to hold it, or if you don’t finish your leaving at your own risk etc. We left with the impression that our idea to go get the other key fob and cleaning our car out, and coming back the next day, was fine.On top of that, there wasn’t even the common courtesy to say, hey, we know you were in here for 3 hours last night, and made a deal to come back with the check from your bank, and the car to trade, are you still coming? Prior, to selling it to someone else.I am SO disappointed in how they handled this situation.

Cause they rock