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Mogo Auto Service Center
27303 Detroit Rd, Westlake, OH 44145, United States
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Mogo Auto Service Center
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za
Review №1

EXCELLENT service! Very fast, very affordable and honest. I had an emergency far from home with a rare older vehicle and they fixed it on the spot. The best!

je
Review №2

I have never had such an amazing experience at an auto shop. They were helpful, understanding, and informative. I felt as though they knew exactly what my car needed and did not try to add any unnecessary alterations. They know how to do their job and they do it well!

Qi
Review №3

My car was making grinding noise. I was in immediate need of a trustworthy auto repair shop that wouldnt overcharge me. I chose MOGO based on the great reviews online. I wasnt disappointed! If you are like me who knows nothing about cars, MOGO is the auto shop you can trust. They are very fair in pricing and honest about everything that was wrong with my car, dont try to sell you any products that you dont need. I will definitely get back to them with any car repair needs in the future.

Th
Review №4

I had a custom muffler installed on my 2020 Ford Mustang GT. I had called several shops beforehand, and this one offered the best quote. The quality of the work was expert and timely. Even better, George, the owner, actually charged me even less than what had originally been quoted! He also went above and beyond in customer service, which included actually giving me a ride back home so I didnt even have to bother my wife to pick me up from the shop. I wish I could rate this place higher than 5 stars. I will be back!

St
Review №5

Great experience here! Brought my car in yesterday with multiple issues and got it back today. George is so nice and even came to get me to pick up my car so I wouldn’t have to Uber. Would definitely recommend!

Mi
Review №6

The Mogo team went above and beyond to serve us today. We were passing through the area when we needed service ASAP to get back on the road and continue our journey. They made us a priority and got us right in and back on the road quickly. They were pleasant, efficient, and professional. Highly recommend.

Ir
Review №7

I was recommended to Mogo by a friend of mine and wasnt disappointed. The shop did efficient and affordable work on my car, and George kept me up to date on the progress. An altogether good experience.

Le
Review №8

Amazing place and service. George is a wonderful, honest, trustworthy person. I will definitely recommend George and his team. Thank you guys so much. :)

Li
Review №9

George and his team went above and beyond to make sure my old SUV was safe to drive. I highly recommend!

Ko
Review №10

Very professional and the price is reasonable. They gave me a car while my truck is at their shop. Thanks MOGO

Ju
Review №11

Always fair..great service!

Ka
Review №12

Brought in my car and the issue was fixed within an hour of arrival and very reasonably priced. George was very polite and helpful. Would recommend this shop to anybody I know.

Ra
Review №13

Very nice and professional people that seems to do a quality job

S
Review №14

Great service for your vehicle. The owner is very friendly.

Ta
Review №15

Great place to take your car to! They were very straight forward and explained everything that was wrong and what they were doing. The price was fair and the work was done in a timely manor. I previously had taken my car to the dealer and they did nothing for me but Mogo helped me get my car back into shape!

Um
Review №16

These guys are great. One of the few auto repair shops that doesnt try to pressure you into getting service that you dont need. Also, their prices are reasonable and they are great mechanics.

T
Review №17

What a fantastic experience! They were able to repair my brakes the day I called at a great price thank you George, Tim and the rest of the mechanics!

Pa
Review №18

So I’m a bit late on this but had to give these guys a review. So basically my exhaust system had fallen out of my car a day or two after Christmas and I had no clue where I was going to get this repair done.I called Mogo and they asked me to bring in the shop to make a estimate and not only do they give me a fair price but they also gave me a loaner car at no extra charge these guys are my go to for anything on my car from now on

Ji
Review №19

A great place to get your car repaired! Timely, dependable service at a fair price. They dont stick you with add-on costs and will help you out any way they can. Kudos to George and his staff!!

An
Review №20

George and his team are more than fantastic! First time in 20 years of driving that i was shown the problem of my vehicle in detail and the solution options I had. My exhaust repair was perfect and my truck drives like a dream! I was blown away by the professional and friendly service. These guys are the real deal for auto repair service! Dont go anywhere else!

Ni
Review №21

I have had the pleasure of taking my car to Mogo for the last 5 years. George is always a friendly face to see. He does a better job then all other shops out there for 1/2 the price. I recommend this place to everybody I see! It is a gem on the west side.

Co
Review №22

I had a bunch of holes in my exhaust and got a few quotes from other auto shops that were way out of my price range. I saw Mogo online and that it had great reviews so I decided to give it a shot and I’m glad I did! I gave them a call and the next morning I took my car there and he diagnosed it for 1/4 the price of the others. He gave me a rental car for the day and had it fixed by the end of the day.Highly recommend!!!

Ja
Review №23

Honest and dependable. Youll get an honest evaluation of what might be wrong with your vehicle. The work will be reasonably and competitively priced. The work will be completed on time and on budget. The folks at Mogo are open, warm and friendly.

An
Review №24

They were so wonderful! I was in the area for only a night but to my dismay I discovered a nail in my tire. They were able to fit me despite their busy schedule when I told them about my tight schedule. They even went out of their way to get the same tire having his wife drive down to the tire store to pick it up. Thanks to their quick and kind service I was able to make it home safely!!

Za
Review №25

Ive been going to Mogo for about 4 years now for both of my vehicles and its been a great experience. George and the rest of the staff take the time to explain what they are doing and go out of their way to do fast quality work. I highly recommend Mogo!

Jo
Review №26

This place has been extremely helpful. When my trucks alternator went out they set me up with a tow company and got me to the shop right away. The owner then drove me home himselfelf and my truck was finished by the end of the day. All for a great price! Cant say enough

Pa
Review №27

George was informative and communicated everything wrong with my vehicle in a clear and timely way. But more than that, George and the rest of the staff seemed genuine and trustworthy. I felt that their passion to serve their customers in the best way possible was very evident.

Mo
Review №28

We had a great experience with Mogo last week. George was very accommodating and repaired a muffler with only what was needed, not a total replacement. Saved us hundreds of dollars and fixed it the same afternoon we dropped it off for an estimate.I would highly recommend Mogo to my friends and family members. Try them!

Ju
Review №29

Hands down the best auto shop Ive gone to. You can tell George and his employees genuinely care about providing a great service. Extremely friendly. George showed me everything wrong with my car while up on a lift, explained everything they had to do and why. Kept in contact with me so I knew exactly what was going to be done. He even gave me a loaner car so I could get to work in the meantime. All for a extremely good price, which he broke down and showed me to ensure his honesty. Couldnt recommend any other shop after visiting this one.

As
Review №30

They do great work on my car and the prices are very fair. George the owner is friendly and I feel I can trust him and that they arent trying to rip me off unlike other car shops Ive been to. Ive been going there for years and will continue to do so!

Mo
Review №31

Mogo is way better than the national chains in the area. They seriously do honest work, and deserve a 5 star rating from me. $700+ brake overhaul from Conrads turned out to be well under $500 from Mogo... because I didnt need an overhaul. They let me bring my own parts too!

Ry
Review №32

Was quoted at around $100 for service. Whoever I spoke with in person told me theyd call me if anything changed. The total ended up over $250 for just the labor. Were you guys taking a nap while servicing my vehicle yo rack up labor hours? Incredible, but nevertheless I will be sure to take my business elsewhere.

Ch
Review №33

Decided to try these guys on the strength of a recommendation I got for West Side Muffler - theyre connected. Front-end work. Price comparable to other reputable shops, not the amazing value their muffler side can be, but fair. Owner is friendly and solicitous - saw him tell another customer who came in for a quick repair but forgot her purse to go ahead and drive her repaired car home and come back with payment when convenient - kind of gives you a feel for the shop. Repair work done competently, they also did a quick and gratis flush of the power steering pump to eliminate a whine. Ill be back.

Ke
Review №34

Awesome and convenient service. George was great to work with and gave a very good price for the car issues I had. Highly recommend to anyone looking to get their car checked out.

Ke
Review №35

I took my car in for a noise. They found it was a bad bearing with a repair estimate of over $1,000. Many other service garages would have done the work and charged me but they took the extra step of calling different dealerships and found that the repair could be done under the drive train warranty. I wont forget their honesty and Ill be giving them my business going forward!

Na
Review №36

L went to Mogo after having noticed some excessive noise and vibration in the suspension. They identified the problem within minutes .George and his team had me in and out later that same day. I left that afternoon very impressed with the straightforward, knowledgeable and honest service that they delivered. As far as Im concerned, the multitude of good reviews are justified and I will most certainly be returning the next time I need service.

Ad
Review №37

Always high quality work. Always great price. The owner also offered a complimentary courtesy car, but wasnt needed as they finished the work before the end of the day.

Po
Review №38

I definitely like this place better than any others from this area. They are honest and straight to the point. This is a smaller shop and may not have a large capacity like other chains/dealerships but they do the job right which is far more important to me. I will rather wait and tell me when they have time to look at my car than go back to any other place Ive been around and get the car on the same day, pay a lot of money but having a mediocre service done.Im a loyal MOGO customer now :)

ri
Review №39

Exceeded my expectations. I took my Ford Flex to Him at noon on Monday before Thanksgiving. Let him know I had a hole in exhaust and needed a repair be done by noon on Wednesday. He said he would look at it and give me an estimate by end of day. He called me early at 2:30 to let me know the repair cost and he will have it done a day early on Tuesday. Then on Tuesday, noticed a tie rod breaking during his test drive, now that he could hear the car. Offered to replace it by end of day Tuesday, still half a day early. The cost for both was excellent and service was excellent from start to finish. Thank you Mogo. I definitely recommend your services to others.

Sh
Review №40

I chose this auto repair shop to fix my muffler because of the convenience of being close to home. Just want to put it out there how surprised and pleased I was with the excellent service I received. I have become so accustomed to never receiving good service and being treated like a number, I had no expectations, just wanted my muffler fixed. Not only was great work done with my muffler system at a much lower cost than other big name franchises or dealerships will quote, a wheel bearing was replaced which was a dangerous situation going on for a long time where I thought it was engine noise, or was masked by my bad muffler. This situation was never brought to my attention at the place I always take my car for other services. George was very respectful, listened to and answered my questions, showed me the work and parts. He genuinely and sincerely showed interest in me as a customer, (no fancy robotic sales-speak), was concerned for my safety, spoke highly of his mechanics. I was so impressed and felt respected for once. He and his mechanics are very knowledgeable and I regret not trying this place for the seven years I have lived in Westlake. As another reviewer stated, this truly is a gem of an auto repair shop. This is also my new go to place for further needed repairs. My old car is running so quiet now, I feel like I just bought it brand new. Thank you MOGO Auto.......

La
Review №41

I love MOGO. The prices are always lower than everyone else, they do good work, and theyre always willing to take you out into the garage and show you exactly what the problem is, so you know youre not getting scammed. George is very friendly and even offered to pick me up to come get my car and offered a loaner car if I needed it the last time I was there. I would definitely recommend MOGO to anyone.

Jo
Review №42

Parts changers. Not very competent at diagnosis! Put in parts for rough running and didnt fix the problem! Gave me a charge for technical diagnosis and parts and I took it elsewhere to actually have the vehicle fixed. Needed an injector. Expensive on exhausts. Ive been here several times and wont return. I have a written diagnosis so no I didnt want them to do more because who knows how many parts they would change before they stumbled upon the right correction.The manager is polite and seems to try and I have no qualms with his demeanor or the staffs behavior in that they did their best. Their best isnt very good when it comes to diagnosing injector failure. I paid for diagnosis and this shop didnt come through.

sh
Review №43

George is so nice.and don is the best is Westlake. Only fixes what is needed and great prices. This is my go to place.even if I have a question they can answer no problem.

Al
Review №44

George and the guys at Mogo are great. Accurate quotes, timely service, and they even gave me a ride back to my office when I dropped the car off. 10/10 will go to again.

As
Review №45

Don’t go to this place... I had my front axle replaced last year and started to have the same symptoms as before, just recently. I changed my oil about a week after I noticed the issues coming back and saw the axle was shifted and loose. I took my vehicle back to MOGO and George was very adamant that there was ANYTHING wrong with the VISIBLY LOOSE and already RUSTED axle. I asked for quotes on what his ‘CERTIFIED MASTER MECHANIC’ believed was wrong. I was charged for a FULL INSPECTION of my front end. The owner George took it upon himself, WITHOUT permission, to take my two front tires to a nearby NTB, and got them balanced. He then CHARGED me for it AND the tip he gave the technician at NTB for a service he just got for free. Again... NO PERMISSION WAS GIVEN TO DO ANY WORK TO MY CAR. If THAT wasn’t enough, I was still sure it was the axle causing the problem but George told me to take it to another shop and IF the OTHER shop said the axle was bad, THEN he’d TRY and do something about it. All I got was eye rolls, attitudes and spoken to like I was garbage. I gave up and I took it to Automotive Specialty Services in Avon, Ohio. They told me the axle was improperly installed and was a BAD PART. They had taken it off and showed me how it was internally grinding and binding up which was causing my driving issues. And even though George charged me for a FULL FRONT END INSPECTION, he didn’t tell me that anything else was wrong with my vehicle. But Specialty told me a handful of other things that needed addressed ASAP and showed me everything they had found. At this point I don’t trust anything George has done to my car or what he said was supposedly wrong with it. He hasn’t refunded me for his mechanic’s botched work that was done on my car. His mechanics obviously don’t know what they are doing, he is obviously scamming and cheating people out of their money and doesn’t care about you or your vehicle after he’s able to squeeze as much money out of you as possible. Now I have a $1500 credit card bill to pay off because of this terrible situation. DON’T GO HERE.

Ka
Review №46

Highly recommend Mogo. The owner and mechanics went above and beyond fixing my car and I couldnt be more grateful. Awesome customer service. Thank you!

Jo
Review №47

Fairly priced auto repair shop with outstanding customer service and high quality work...theyve always been able to fit my car in on short notice and have even worked with me on pick-up and drop-off times...I would and do recommend them to my friends

Wi
Review №48

Wasted $500 on parts I didnt need, and I still didnt get a functioning air conditioner. Had to have it fixed somewhere else. They may be fine for an oil change or a simple mechanical problem, but for complex issues I would not recommend these guys.

Ka
Review №49

Family has been receiving great work from these guys for years now, from routine service, to unexpected repair work, its always the best. Wouldnt seek service elsewhere.

Ti
Review №50

I have known and worked with the person in question here for many years. I must say, without a shadow of a doubt, that the person in this previous review is full of crap. There is a conflict of interest here as she has a personal grudge against my friend because she is an ex girlfriend and is bitter about it, and would say whatever she can to discredit My friend and co-worker in any way. You may feel safe and secure 100% in allowing mogo auto service to service your vehicle Today!!!

Ja
Review №51

My boss recommend them for their pricing and quality, and has been my default shop for some years now. Thanks guys.

iz
Review №52

Was there just to visit someone. He chose to work on my brakes at no charge. My mistake for letting this person do this as instead of fixing them, he just cut the rear brakes and made it so i only have front brakes which still squeak and dont work properly. wonder how the owner feels knowing his employee is doing free work from there? Does the owner also know he takes money from the company to buy alcohol?? Bet he also doesnt know his employee drinks while working.

Ma
Review №53

Great guy great service definitely will help you in a pinch looking to returning for more work

li
Review №54

I had a great experience with MOGO. George was polite, friendly, and honest. Fair prices and honest people... What more could you want/need!?

ch
Review №55

Ive taken 2 different vehicle of my own and also my girlfriends car for a total 3. Ranging from a simple knock to extensive engine work. Everytime George and his team always come through for me with nothing professional excellence! Difinetly great price always below other shops. Also with 2 master mechanics on staff the quality of work is great! I always recommend mogo to all friends and family. It is hard find an affordable trustworthy shop. I am glad I found them

Ti
Review №56

George is very honest and knowledgeable.... I would highly recommend his services to all friends and family

Ce
Review №57

Great place, great people. Excellent work. So nice to find an honest person to work on your car.

Mi
Review №58

We got a flat tire while we were out of town at 4:30 on a Friday and Mogo went out of their way to help us out with the repair, even though they were already very busy. Quick service and reasonably priced!

Ja
Review №59

Excellent service! I had some issues with my car not heating and I was also missing a trunk latch (I had been for awhile). I dropped the car off at 8:00 AM and it was done by 1:00 PM.In addition to that they fixed my truck latch for only $79.99, the official toyota part would have cost over $200.I will be using mogo for my future needs as well.

Fr
Review №60

I felt that they were very attentive and courteous and were knowledgeable about everything. When I asked questions, they were able to explain everything clearly.

Ni
Review №61

They were friendly, fast, and honest. Ill be going back there if my car starts acting up again.

Ma
Review №62

George at MOGO auto service was a dream to work with and completed my repair expertly, in a timely fashion and at a substantial savings compared to all other repair shops that I visited. I was treated politely and professionally, which is unusual these days, and was constantly updated on the repairs progress. George and the MOGO team went out of their way to make sure I was completely satisfied. Their attention to detail was something that I really appreciated. Its not every day that you can say you found a good, inexpensive and honest auto repair shop. I found one at MOGO auto service.

Ta
Review №63

Had to be towed from work, they got me in and out no problems great price!

Li
Review №64

Excellent work at a great price.

Ri
Review №65

The guys at Mogo installed aftermarket performance mufflers for me and did a great job custom bending the exhaust pipes to make the tips come out straight through the rear valence. Thx Guys!

ta
Review №66

Worse car repair business I have ever come across. I doubt that other positive reviews are authentic, I warn new customers not to get into this trap. I have wasted almost $1500 on my 2 cars and he has created more problems which might need additional $1000 expense.I got my brake rotors in 2 cars replaced, he always charges more then the advertisd price adding calipers repair and shop fees; within few months the brakes start making sounds and then he hits you with $68 for warranty repairs claiming that this issue is not covered.I got my radiator replaced from him and he didnt change or made the thermostat non-functional which caused radiator fluid leakage and he hit me with $80 diagnostic fee telling me that I need new water pump for $500 cash.I got oil change from him for $40 and oil filter and oil pane have started leaking and my driveway is full of oil marks; it is a never ending story!Please avoid going to this shop because he will create more problems in your car to make you come back for more repair; this is completely unethical and dishonest way to do business.I have entered a complaint to better business bureau and also intend to call the Ohio attorney general.

L
Review №67

ONE Word to describe my experience at MOGO Auto Service Center today, July 27, 2015: OUTSTANDING!It is so refreshing to find an HONEST place to be able to take my car! Cudos to George and his Service Tech, Don, who actually seemed like they cared about me and my safety; so much so, I felt like I should of HUGGED them before leaving!! Thats how THRILLED I am to have found this place!While I went there for a battery issue on an older car, I also asked them to look at my front drivers side tire that I have to put air in every few days. ...They didnt try to sell me a new tire, In fact, told me my tires looked OK. ...They told me it was a rim-leak and would cost $3x.xx to fix --FAR LESS than a new tire, and to bring it in whenever I had the money.Whats sad is, Ive lived in Westlake for over 15-years before discovering MOGOs today, and actually thought they were a Auto/RV Stereo Dealer by their logo/signage. I had no idea theyre the Hidden Gem of true and honest car repair!I have always felt ripped-off by the national chains who seem to say, Well, we can fix that, but you also need this, that, and another thing done; and then get annoyed when I say I cant afford it. Same Car, 3-4 years ago, One National Chain, 3-Letters, sales said, Well, its YOUR safety, maam. I wouldnt drive that car without having This, This and That done. ...Years later, I STILL havent had This, This, and That done and Im still alive and the car is fine!!I got none of that crap from MOGO/George today! All he said was, when you have a little extra money, lets get that tire fixed, and maybe allow us to take a look at the cause of that clinky sound when your car hits a bump! --OH, the reason he knew that is because he took it for a test drive! And Yes, Im handicapped, but he wanted to make sure my car was safe for me to drive!!I truly cant give anything but praise and 10+ Stars to the service I received at MOGO today!L Collins, Westlake, OHIO

Ma
Review №68

Good, honest service. Will be going back for sure.

Lu
Review №69

Not to bad took long

Ni
Review №70

Very great service, and quick.

Ja
Review №71

Great service

Information
7 Photos
71 Comments
4.6 Rating
  • Address:27303 Detroit Rd, Westlake, OH 44145, United States
  • Site:http://mogowestlake.com/
  • Phone:+1 440-871-4949
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Car repair and maintenance
  • Auto tune up service
  • Brake shop
  • Car service
  • Engine rebuilding service
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
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