Five Stars!!! Based on the reviews I read after moving to the area almost a year ago, I decided to take my car to Rad Air. I’ve used them twice now. I can tell you, all the positive reviews are SPOT ON. I’ve had nothing short of a GREAT experience both times. Everyone I’ve encountered here has been friendly, courteous, and professional. They took the time to explain in detail what needed to be done to fix any issues my car was having. These guys work hard and are fantastic! I’ve never felt compelled to write a review on an auto body shop before, but this one deserves it.Thanks for running such a great and honest business … and for the cookies!
Amazing staff! First time I have ever recommended a car shop but the staff were friendly and helpful. I had to bring my 2 kids to pick up my vehicle and they were sweet and patient! 10/10 would recommend and will be back if needed in the future!
Perfect service plus cookies and a my car was delivered to my house shuttle service Ill be back.
Dino, Norm, and the mechanics at Rad Air are just wonderful. I took my car in for an overall check for a long trip. Brake pads and links were needing work. The work was done well and efficiently. I recieved a ride to & from work and then also was given a loaner car. I am very happy with the work and my treatment by the folks at Rad Air.
In an emergency situation with an overheated vehicle, dog, and an elderly passenger, Dino was very nice. He helped us to get home, then explained that repairs needed to be made. The repairs were done on time, and for slightly less than the estimate. Staff were pleasant and knowledgeable. I will use them again in the future
First visit but definitely won’t be my last. Extremely knowledgeable and exceptionally kind people work here. Very reasonable charges - less than the dealership wanted just to look atmy car to determine the problem.Every business owner should treat their customers like Dino treats his. I highly recommend Rad Air Westlake for your auto repair needs!
Dino and his crew always do a great job! I called and got an appointment quickly and had my car back in good repair by end of day. The techs are always friendly and polite, explaining what needs to be done and what has been done when the car is completed. Thanks again for a great experience!
So many shops give a time and maybe in an hour and a half they take a look.! Not these guys hour and a half we were done and had the bill. Then looking at the bill I said to my husband aren’t they missing a few zeros?? Hurry up and pay it. You guys are awesome.
RadAir is wonderful. They do a great job and take care of you like no other mechanic I have ever used. Simply the best!
The whole team at Rad Air were curtious and polite. Very accommodating to my work schedule. Will always go back when work is needed on my vehicle.
Service was professional, fast and affordable. They really helped me out when I was in a jam. Definitely recommend.
They do good work but after comparing a few service prices, I realized the dealer is cheaper (e.g. many of the Nissan basic 60k service items).
Honestly I didnt know that a mechanic place this good could even existed!My car had a lot of problems with it after a car crash I had in the winter, we went there originally to get the AC fixed and our mechanic, our mechanic, Norm, identified a ton of other issues with it and with our consent, fixed up all of those as well.I was temporarily living in Ohio at the time and needed to get back to Utah with my car. Suddenly before I was about to leave we realized something was wrong with our transmission coolant, and Norm helped us fix it in record time before the drive back home! Honestly this place totally saved me a huge hassle! 1000/10 would recommend for anyone looking for an authentic place to get their car fixed up!
Very friendly and easy to work with. Free loaner was a plus since no friend to take me home. Dino would call to keep me updated with what they found wrong. Since a part had to be ordered, having the loaner came in handy. A/C was working great when I got my car back and car was not greasy or dirty. Front of shop was clean also. I knew the repair would cost a lot but was half the price of a dealer repair. I will definitely go back for other repairs. Car is a 2010 CRV.
Love love love Dino and Rad-Air Westlake. They do a great job super honest. I totally recommend them for any auto repair.
Great friendly environment. I didn’t feel like they were trying to push extra services on me. Straight to the point and had my car running back to normal. Gave me a free loaner so I wouldn’t have to figure out how to get to work because they had to order the parts. Definitely will go back.
Dino and his team very honest and very professional, i truly appreciate them, thank you Dino for the great serviceABDOU AL ACHKAR
Dino and his staff do an excellent job of explaining issues with your car. Always friendly too. Great experience over the years with Rad Air.
First time at Rad Air and definitely wont be my last what a great bunch of people who are knowledgeable and know how to treat the customer and they are very honest as well. Thanks again Dino and staff!!!!
These guys are top notch! They helped me out in a pinch and got my car back to me the same day. Dino called me before they completed the work to make sure I approved what needed done and to make sure I was okay with the cost of the repairs. We discussed all my options and once I gave the go ahead, I was back in my own car by the end of the day.I would give them ten stars if I could!
I am so thankful for RadAir. They are very professional do quality work and don’t try to sell you something that you don’t need.I like the fact that there’s no pressure to buy some thing that you really don’t need at the time. I was all set to have all four wheel brakes replaced and was happy to learn that my front brakes were perfectly fine and only the rear brakes here to be replaced, not many shops are honest like that
Had great service here! Dino took the time to explain the coolant system to me and I didn’t feel like I was being taken advantage of. It’s nice to read through so many reviews and see similar comments - that definitely gives good peace of mind. We’ll be bringing our cars here in the future.
Quick turn around time for the fixes to my wrangler. Great customer service!
Rad Air replaced the right front wheel bearing on my 2009 Pontiac Torrent. Brought car in late Monday and Dino promised it would be ready by 10 on Tuesday. I needed to get to Columbus by 1:00. Promise kept, and the 280 mile trip to/ from Columbus went without any problems. A1+ service, will definitely be using this as primary repair service.
Dino has no rival when it comes to personal attention and Norm is clearly dedicated to the same level of professionalism and service that we’ve come to depend on for the last 15 years. When something isn’t right with one of our four wheeled family members, we know who to call.
I had an excellent experience here. Dino was so helpful and kind. I left for work one morning and all of a sudden my front end started to shake pretty bad. I drive about 40 minutes to work and had me scared I wouldnt make it to work safely. This place is right across the street from my job so I stopped there to see if it can be looked at before heading to work. Dino was so nice and said they could look at it if I could leave it which was no problem. I was just going to walk across the street to work. He would not let that and insisted that he give me a ride, which he did. I could not have been more thankful for that because it was a blizzard out. Everything ended up fine with my car and he didnt even charge me. I would definitely take my car there again!
Dino and his team did a great job in fixing all of the issues with my Chevy cobalt. Very clear communications and straight forward and honest answers about what was needed for the repairs. Great service for a great price. I definitely would recommend them to others for auto service and repairs.
Dino and Norm did a fantastic job of quoting and scheduling for us to get our Mazda repaired. This car needed extensive tire rod and joint work and they did a fantastic job to restore the car to what it was before these repairs were crucial. They were courteous, polite, professional and accommodating to our schedule, even providing a loaner when I had additional needs to finish the work. Great group of honest and hard working men, highly recommend this shop for all your vehicle repairs and routine maintenance.
I have been going to Rad Air since they opened. Deno runs an honest business and hires top of the line mechanics. The friendly atmosphere makes it a pleasure to go there and more importantly I leave knowing my car is safe and ready to drive any where.
Dino is fabulous. Excellent customer service and knowledgeable
Dino and Team do great work. They will spend the time to explain the issues with your vehicle so you can make informed decisions and do your own research before having work performed. Also, you dont have to worry about them pushing unnecessary work to perform on your vehicle like a lot of other auto-shops.
Work was completed and ready on time. Great service and reliability!
Excellent, timely, convenient and professional service that you can trust and count on. I am so glad i discovered Dino and his team! He is like a family doctor for cars. Highly recommended.
Was driving my Mustang and smoke started coming up from under hood. Pulled over popped hood and saw that all my coolant dumped out on to engine block. I thought my baby was dead. Then I towed it to Radair to see if they could save her. I knew it would be tuff being an older car. Then I got call from Norm saying my racecar was fixed. I was overcome with joy. These guys are amazing. Thank you Radair.
Radair repaired my condenser and it works perfectly fine. But afterwards I spoke to other garages and was quoted pricing far lower than your shop. The difference was roughly between $200-$300. Live and learn
Ive been going to radar for several years they are always honest neat professional. Theyre all good mechanics and know what they are doing and I feel very safe driving my car after they have worked on it. Ive recommended them to several friends and everyone is very happy.
Rad Air exceeded my needs as an automotive mechanic. They went aboard beyond and I truly appreciate them. We are new to the area and I needed an automatic I could trust with a team I could trust as well. Needless to say the communication with Dino and his staff was amazing. They kept me informed and fixed what needed done and didn’t attempt to diagnose things not needed done. They have earned my business and will be used for all of my vehicles.
Dino and his crew are efficient, friendly, trustworthy, and do quality work. When Dino tells me my car needs something I know its true. Ive recommended RadAir Westlake to others several times.
They effectively diagnosed a check engine light (cam sensor) on my 2005 Nissan Altima SE-R without trying to chisel me on other unnecessary repairs like other area garages when they see a used, high maintenance/performance model. Rad Air has fair prices and a fast turnaround, had no idea they offered so many services. First time customer, but have recommended this location to others!
Great service! Very friendly and knowledgeable. I highly recommend this shop!
Had an oil change & tires rotated.Very nice staff. I will return again.
We had an absolute fantastic experience here and I will take my car here always again! Do you know was so helpful accommodating and getting our car in and keeping us apprised along the way. As an out-of-state person I felt 100% comfortable with everything they did and was so appreciative of the service, work, accommodation, and communication they provided. Dino and the group here are tops!! You’ll be in great hands with anything automotive here for sure!
We have been going to Rad Air for a couple years and Dino and team have always been fare and honest.The check engine light was blinking. We took the car to rad air and the team quickly identified that one of the spark plugs was bad. They replaced them all and we are now off and running. A week later they reached out to make sure things were still good.
Woke up to zero noise, confirmed battery was good and towed to RadAir for service. The Westlake RadAir team is Professional, personable and Reliable. They were able to diagnose the issue rapidly, get the parts and finish in short time. Once nearly completed, we discussed cost, and when the final came back higher, Dino honored his verbal quote even after we discussed the additional work and I agreed to pay the up charge. There’s only a couple people I trust to work on my vehicles and RadAir Westlake is one of them. Thank you guys!
Dino at RadAir was great. They were very professional and attentive. Since my visit, I have gotten several follow-up texts to make sure my vehicle is performing well after their provided service. Highly recommend RadAir.
They charged me twice the amount that was quoted for air conditioning check. I was mentioned complete car inspection will be conducted which was never done.
While my daughter was in for Thanksgiving I discovered that she needed brakes on her car. Fortunately I was able to get the car squeezed in. Good service, good price. I’m confident that she can drive the turnpike safely during this winter season.
Ive been coming to see Dino for about a year and have never been happier with a mechanic and shop. Their work is fast and great, they never condescend to me about my car (which is so refreshing as a single woman), they are always willing to help you out. They definitely arent cheap, but not over priced either, and worth the cost. Cant recommend them enough!
Excellent service!! Honest, no nonsense and very responsive. Dino knows how to take care of his customers. I have recently taken 2 vehicles to him for AC service. Both were fixed properly and I felt the price was right. Dino puts in the extra effort to assure that the customer knows exactly what is needed for the repair, with no surprises, and does not upsell the customer on repairs that are not needed. I was not aware that the shop is not open on Saturdays when I asked to come in and pick up my vehicle. Dino was there, called me to let me know he was there, and was a complete professional. I will most definitely be returning to this shop for future repairs!
Dino is a fantastic person. Right from the first phone call he was polite and very honest. He worked with me and my crazy schedule. He was up front on what my Mini needed to get the AC working again and the price was what I would expect to pay for a professional job. I would highly recommend this business to anyone in need of a car repair.
Dino, Roz and the staff at Rad Air of Westlake are awesome! They are HONEST, trustworthy, helpful, friendly and do great work. I cant say enough good things about them!
I love Dino! He explains what needs to be repaired now and what can wait. Fair and honest. Definitely recommend!
Quick and professional service in a clean and friendly shop. No high-pressure selling, just straight forward and honest guys.
Dino and Roz at rad air Westlake are great!! very honest and keep you informed on progress. Shout out to technician Mike for doing a great job! I have no problem recommending team rad air Westlake!!
Excellent Quick Service they are the best
This is the only place I take my car too to get serviced (and I live all the way in Cleveland!) I only trust Dino and his team to take care of my car!
I have been depending on Dino and his technicians at Rad Air for several years to keep my cars serviced and maintained well at a fair price. There are many things I like about Rad Air, about one example is that Dino will never try to sell you a repair that you don’t need. He’s been excellent at letting me know, what needs to be done now and what can wait. This helps considerably when you’re not made of money… Ha ha!Recently, Dino did an inspection on a used car I was considering purchasing And found a serious transmission leak. Thank heavens for Dino and his technicians! I walked away from that deal. If you’re considering purchasing a used car, don’t hesitate to take it to Rad Air to have them do a thorough inspection before you close the deal. Dino and his technicians take care of you like family. That is ... Family you actually like a lot. 😊
Dino and his team always get the job done right with your safety in mind. No pressure, only sound recommendations. My whole family take our cars to RadAir and will continue to do so. Highly recommended.
I have been going to rad air in Westlake for 25 + years. My experience has always been amazing. Great attitude and morale from the staff. And the many vehicles I have sent there over the years have always been checked off as a good bill of health. I just recently had my hummer towed there for tire and bearings repairs. Awesome job. Thank you rad air in Westlake for your service!
Prompt, professional, very responsive! Had never used their services before but will now and recommend highly
Great place to go when you need some repairs. I needed my air conditioning repaired and they took care of it quickly. Dino and his staff did a terrific job and followed their price quote to a T. I will be back again. I certainly recommend you do the same.
In mid-October I had to have a complete exhaust system (with two catalytic converters) installed on my 2010 Honda CRV. I got a loaner car free of charge, and the work was done in a couple of days. It was a pleasure to work with Dino, who answered every question I had. The quality of the mechanics’ work was excellent. It was my first time taking my car to RadAir, and they now have a customer for life!
Ive been bringing my vehicles to Dino and Roz for about 8 years, and Ill never go anywhere else. They take care of whatever I need, even in a pinch, and the cost is always totally reasonable. I trust them completely. Ive never felt that way about another mechanic.
Over the past 3 years I have been taking my 2012 ford escape to Dino and his guys at rad air in westlake. From the very beginning they have been extremely honest, open and fair with any diagnostics and repairs theyve needed to do or recommended. I continue to recommended their business and services that need car repairs or maintenance to their vehicles.
Dino is very easy to get along with. He discusses yourcar and what YOU describe to him. Once he and his great mechanics check it out, Dino then calls with an estimate for the work. The work is done in a timely fashion and Ihave never had to wait for my vehicle any longer thanhe promised. I have taken my cars to Dino for years. I highly recommend him and him team. They are friendly,professional and highly skilled. Great place to take yourcar for any repair.
Very cordial, good q&a to help understand my concerns. Even picked me up to get my vehicle because I lived so close.
Highly professional and honest! Exceptional interpersonal skills! Timely delivery!
I have known Dino for about 5 years, since my employer has had me bring our work van for maintenance & repairs exclusively to his shop. Dino & his mechanics have always done a great job. Excellent service from very good people. He is the only shop I trust with my personal vehicle I recently purchased. I would highly recommend Dinos shop to anyone with an automotive issue!
My family loves Dino and RadAir. Great place.
Rad Air has been servicing my cars for many years. Most recently, my daughter needed her brakes replaced on her 2006 Chrysler Sebring. I was given upfront information on the repairs that were needed to make sure her car was safe. The quote I was given was what I paid. No hidden costs! Dino and the mechanics are knowledgeable, very friendly and will get the job done on time. I have complete trust in the people of Rad Air.
Dino and his team are always very nice and efficient! Took the time to explain everything in great detail. 100% will use again. A+
Rad Air best in the business for car AC repair. They aren’t afraid to get in there and get the job done.Put in new compressor, manifold and lines in my 2003 F-150 blows ice cold air. Fast turn around too.
I think the business is superb.
An honest repair shop.
Outstanding customer service! Dino was clear and honest when calling to have extra services approved and everything went really smoothly! I definitely recommend Rad Air Westlake!
Very professional. They were able to fit me in quickly, diagnosed and explained my A/C issue and didn’t pressure me to make the costly repair. They were able to fix it for the estimated price with no surprises. I plan to take my vehicles there more often.
They were very accommodating! Realized my brakes needed to be done the day I was leaving to go on a long trip back home, and they had someone stay late to help. They’re great people honestly, if you need repairs (especially if your car has been sitting in one place due to the pandemic) I highly recommend going to Rad Air!
Excellent service, trained staff, timely repair, honest and fair never a surprise.
Norm was an enormous help ! Out of the normal excellent service. He helped me with my abnormal tire explosion quickly and efficiently.
Stopped in here today for a tire repair. Was in a bind and 3 other places said that the nail was too close to the edge to repair. Radair got me in and fixed the tire for me! They were extremely friendly, very professional and a pleasure to deal with. Im a first time customer but will be doing my business here from now on. Thank you!!
The new year is upon and I stopped in to get my oil change before the semester started. I received a coupon in the mail and it was right down the street from me so I figured Id give it a shot. Dino was an amazing individual who exemplifies genuineness and customer service. He was very personable and made (what could be a potentially daunting experience) me feel very welcomed and comfortable. I did the Maintenance Package for my car that included the oil change, plus extras. It took about an hour for everything. During that hour I was able to observe how friendly of a place this is and how much of a customer connection this business has with members in the community. I am over the moon with the services and my experience.
I greatly appreciate the work of Dino and his team at Rad Air Westlake. We have always had quality work done on our vehicles. On the rare occasion something needed to be revisited, they stood by their work and made things right. I trust that Dino looks out for my family, ensures that they will be safe, and always able to call on him for any questions or concerns.
All work explained, on time.
I got two big repairs in Rad Air. First time was about the breaks and the second time was about the power steering line, ball joint, stabilizer etc. I’m satisfied with both experiences. Dino and his team are very reliable. Now I feel very comfortable to hand him my car and be sure they will take care of it well. Great job!
Very quick and thorough. My AC works like when the car was new. The repair price was very reasonable and they gave us a loaner car to drive too at no cost.
Rad Air Westlake put new tires on my car and aligned the wheels and suspension. My car rides like new. Great job to Dino and his staff.
Dino and his team are great. I recently had my Jeep in for service and they went above and beyond to diagnose and test to be sure everything was in good working order. Their customer service is top notch and I can trust them to do the right thing. Oh, and those cookies are amazing.
Dino at Rad Air is wonderful!! He is friendly, helpful. He is honest about what needs fixing and what doesn’t! Pricing is affordable and making appointments is easy online or with a phone call. He can always get us scheduled in a timely way! I highly recommend Rad Air westlake.
Dino and RadAir are absolutely the best! They are professional and do not make unnecessary repairs. Their prices are very fair and the work is done right the first time! I highly recommend this business.
Car was towed to their facility after not starting in a local parking lot. Dino & his Team could not have been more responsive. Attention & follow up they provided to my bride was exceptional. Followed up with a prompt quote once the issue was identified and car was picked up the following day. Service was attentive and friendly and they even extended a AAA discount. Highly recommend and we will be back - thanks for such quick & professional service.
At first introduction, the staff are all very courteous and nice. However, this place is highway robbery. They quoted me a brake job with a grand total of $900. I got a second opinion at Christian Brothers, and for the same job, same materials, and an even nicer facility, I paid $309 out the door. What’s more, is, I complained about the gross overcharge. And the response my husband and I got at the front desk when we went to pick up the car to take it over to Christian brothers was “ Yeah, it looks like she got the woman charge”. In other words, you’re a girl so we’ll charge you double because you don’t know anything about cars.Unless you really enjoy throwing away your money and being charged over twice as much, do not take your car to rad air. Just don’t.
I have been taking my car to Radair, Westlake for 4 years. They are honest, hardworking and professional.
Dino and the guys are always so helpful and honest. They go through all of the repairs needed with me and also help me determine which ones are necessary based on the age of my car and how much longer I want to keep it. I am a single mom and feel very comfortable talking through my options with Dino, without getting ripped off, which has happened to me at other places in the past. And the extra bonus...you get cookies with every service!
Quality work at expected prices(nothing is cheap with cars). Have always met my needs. Good loaner cars and friendly atmosphere. Been to over a dozen repair shops over the years but this is the one I am most satisfied with. Would recommend to a friend.
My blower motor gave out during the hottest stretch of summer. Rad Air was able to locate a not that easy to find replacement. There was an understandable delay in the supply chain but once the part was in the service was quick and professional. I will certainly use again.
Great service! Friendly service! Greeted by Norm and Dino and had my oil changed with other fluid checks done. Happy doing business with Rad Air, as always!!
My car needed an alignment, did not know if there were other issues that needed to be addressed in order to get an alignment. Took my car to Dino at Rad Air. He advised that there would be a $30 fee for him to look at it. I agreed to the fee and dropped the car off even though my wife told me that i shouldnt as she had a bad experience with them. Dino called me and advised that no repairs or alignments could be done. I then took my car to Monro for a 2nd opinion. They stated that they would take a look and get back to me. They called me back within an hour and advised that there was no reason why an alignment could not be done. They completed the alignment for me and i couldnt be happier with the results. So basically i paid Dino $30 for him to give me incorrect information. I will definately be letting my friends and family know to steer clear of Dino and the westlake Rad Air. Photos are attached as proof that what i stated in this review is true and accurate. If Dino was honest he would send me my money back as he did not do what he was supposed to for the money!
First time customer.... now planning to make this Rad Air my new new go to place for all my vehicles. Dino was an excellent communicator. The work was done precisely & on time.
Rad Air is an honest repair shop, which is hard to find these days! They repaired my AC for a lower price than I found elsewhere and did a great job.
They told me to pinpoint my ac sensor problem would cost 48$.It really ends up costing much more than they say. Expect to pay arround 140$ just to get started.I already told them i had a bad ac sensor to begin with. Simply paid 146.96 for nothing. Back to trying to find a better place