Always easy to be at Maguire... staff is friendly and efficient and has the answers to my questions..... A better variety of magazines would be nice... perhaps I could share some of mine.. Thank you again... I’ll see you for winter tires I think... Jim Murphy (no relation to Steve)
From finding THEE car I wanted online, through communication, through signing the papers, I had an excellent experience at Maguire. I really felt like they genuinely cared and that I wasnt just a sale to them. They were by far the most reasonably priced than many places out there trying to take advantage of the chip shortage and great with my trade in. Really great experience.
Dave R made buying a vehicle super easy. I was overwhelmed trying to decide on a vehicle but Dave was able to speak about multiple types that I was interested in and helped me settle on the perfect one. Dave walked me through all of its features - I’m truly impressed by his knowledge. He didn’t try to push a sale - on a vehicle or any extras. He educated me and let me decide. I appreciate that a lot, as many sales people are pushy and pressure customers to purchase extras. Earlier in my search, I declined to buy from other sales people that were pushy.. so Dave really does have a great approach. Thanks, Dave!
BEST customer service. Thank you, Char.We had to make an unexpected trip from Indiana to Cortland, NY for a funeral and our oil life was low (had scheduled change the following week). Char was incredibly helpful but fitting us in last minute and making sure we did not have anything to worry about except getting to our family.We are filled with gratitude!
Extremely friendly and quick service! We were from out of town and they got us in quickly and solved the problem and got us on our way! Awesome service from beginning to end!
What an amazingly quick and painless car buying experience. By far the best I have ever had! We came prepared, new what we wanted ahead of time, so the car was ready and we move through the process in about an hour I was driving out with our car. No pressure, no sales pitch for extra warranty, not extra people to have to go see. A simple process of showing vin # and odometer reading gave us the best possible trade in price and Maguire also had the best price on the car. Win-win!
Laura the service rep was amazing!! Helped me with my car repair also provided a rental for the day. My car was repaired in the timely manner and it drives great again!!
Very accommodating on schedule and careful to get approval for additional costs
Excellent service in the service department and body shop. I’m extremely happy with the detail of work on my car. They were kind professional and I feel went above and beyond to take care of my car. Thank you for an excellent job. I couldn’t be happier!
Ive got one word for you: Jeff Philips. He was a fantastic salesman. Old school. Makes you feel welcome and comfortable. And no pressure. He made us feel like we were in the drivers seat and gave us the space we needed. He abilities are endless: he sold us a Toyota off his Honda lot. Seriously. The toyota dealership set us up with a young kid who tried, and failed, to do some backdoor dealings with us (it was awkward) but then we drove down to Honda and Jeff made us realize what we were missing. Great place to shop for cars. I highly recommend it.
This was our first time at this dealership. We saw a car online we liked and made an appointment to see that car. When we arrived the car was waiting for us. We dealt with Christian and found him very comfortable to work with. He was knowledgeable about the car we wanted and answered all of our questions. We feel we ended up with an excellent deal and are extremely pleased with the vehicle. We are also very pleased that this dealership (and Christian) did EVERYTHING they said they would. Our car was also ready two days earlier than promised. We had an excellent experience at Maguire Honda and will return when the time comes. We have already told a friend about them. We both came away with the feeling that this is a dealership a customer can trust.
Jeff was patient, understanding, and very helpful. He did not try to sell me a bunch of addons, answered all of my questions, and made sure my car was in perfect shape before I got it off the lot. Great service and I recommend it to anyone else looking to buy their first car in Ithaca.
It was a great place with no pressure. The whole process took less than 30 minutes. Highly recommend the salesperson Jeff Phillips. This is our second time buying from Maguire and most likely will ne our forever go to dealership.
I brought my civic in for a new ignition cylinder. I dropped off 3 old keys. For a mere $900 the ignition cylinder was fixed and I asked for 4 keys. When I picked up the car I was handed the old keys and I was told by the customer service person that they were not sure why they were returning them, and three new keys. I was told the fourth was in the car. The person driving the car home forgot to look. It wasnt there. What is even worse is I got stranded that night. It turns out the new keys dont get you into the car and I really did need the old keys. Someone had to go get the old keys so I could get home. Thankfully I didnt go far. At no point was I aware or would I have thought that I was going to need both the old and new keys and, in fact, when I picked up the car I was told they werent needed. The fourth key I asked for doesnt have any real value since I dont have an old key to go with it and so they sold me something with no real value. This is not the first time Ive had a bad experience with them. Bottom line is that Maguire is a monopoly in town and if you need a dealership locally you have to use them. This needs to change.
I was very pleased with the service I received at Maguire Honda. The salesman, Jeff, was prompt with returning phone calls and texts, friendly and didnt pressure me to purchase anything I didnt want. He had my vehicle ready on the day and at the time he said he would. I just test drove the car and signed some paperwork and Jeff took care of the rest. I highly recommend Maguire Honda if you want fast, friendly, meticulous service!!
I absolutely loved everything about my experience with Maguire Honda.I came to them due to totalling my car, so it wasnt something I was doing willingly, it was a forced situation and on a tight time table due to insurance and what not. Jessica, my amazing and talented sales woman made the process so much less stressful and worked everything down to the last detail out. Might I add, I lived 2 hrs away from the dealership and so most of our discussions and planning was done through text and/or email, and she handled it all in stride even when the insurance started taking their sweet time.I would recommend Maguire Honda to anyone looking for a new or used vehicle. They work with you to find a vehicle that will fit your needs and do what they can to save money.
Jessica Link was amazing! Polite, courteous, and very knowledgeable. Love my Accord! Thanks Jessica!🤗
Everything was done quickly and efficiently. I am very happy with the work and the people at MaguitHonda
Jessica was amazing and helped me in finding my new car! I would highly recommend for anyone! It was well worth the hour drive
Everyone is super friendly and helpful. I’ve been taking my car here since 2016 and I’ve never felt like they were trying to cheat me out of money like other repair shops in town. The service shop has been doing tire changes, oil changes, repair, and state inspections for me throughout the years. Steven, Laura, and Char are all wonderful and have kept me updated with my car when it’s been in the shop. The prices are a little on the high side, but the quality is absolutely worth it.
Phenomenal service! I bought my car from Honda of Ithaca in 2017. I had been in an accident and needed body work done and knew I wanted it from a reputable business. I called the body shop and Bruce worked with both myself and my insurance company in making timely arrangements. Smooth process! My car was even cleaned at the end before pick up! My car looks brand new and you would never know anything was wrong with the front end! Thank you! 😃
The salesman who helped me out with everything was fantastic! Jeff was very helpful and knowledgeable about everything I needed to know and he wasn’t pushy at all which was awesome! Couldn’t be happier with my experience at Maguire Honda! I would definitely recommend buying a car from Jeff!
Jessica was Great to work with! She is right on top of things and kept us advised how things were progressing through the purchase! It was worth the drive for us!
I had a great experience with Maguire Honda of Ithaca. My representative Jessica was very professional from start to finish. I let her know exactly what I was looking for regarding the vehicle that I wanted. Jess gave me all the information and was clear on what the dealership was able to offer me for my trade and the value of the truck. She was curtious and helpful, which made the experience with the dealership one that I would want to revisit again.
Dave and Laura have gone above and beyond taking care of me and my new vehicle. They were so accommodating to me and are prompt, efficient, and have great communication.
Dave Raymond did a great job getting our CRV in the color and model we requested. He was thorough in explaining all the amenities and how they worked.
The staff was very friendly and knowledgeable. Informed me of need inspection and wipers. Regular maintenance was quicker than anticipated.
What a great experience at Maguire Honda!!! My wife and I are so pleased with our new Pilot, we couldn’t be more happy. Jessica was a great salesperson and I would recommend her to anyone of my friends interested in a new car. Thanks again Jessica and Maguire Honda!!!!
Christian was very helpful and courteous with our car buying experience. Showed all the features of the car and a nice tour during the test drive.Thank you
Seeing how Ithaca has worse roads than Buffalo we hit a pothole on Pine Tree last week that broke my right side axel. I was so upset as we can see our hard earned tax dollars being put to good use 😕Any who, called up Maguire Honda as the dealership I got my car from was in Chittenango (thats a whole other story) and Steve took such good care of my car. He walked me through everything that was wrong and had her fixed in less than a week. I was so happy when I got her back!! Thank you again MaguireHonda team yall were a life saver😉❤
Good, timely fix of my transmission. Really like the daily text updates from Laura.
From the non-pressure salesperson (shout out to Jessica Link ---- she is totally awesome! Tell her Anne Marie Eby recommended her and she will be sure to take good care of you!), to getting the most for my trade in and excellent service! I will send everyone I know there!
I was super disappointed in the price that they charge for an oil change/ tire rotation. When I arrived I was told $98. I thought was saw extremely high as when I take my car to Williams Honda in Big Flats it’s always $30 less expensive. I complained and when I went to pay for it she told me it was a little cheaper… $96. Big deal. This place is a ripoff.
I took my Honda Fit to Maguire for recall work related drive shaft. The work was done on time and to my satisfaction. The entire staff was courteous and cooperative.
Excellent sales experience. Jeff was helpful, knowledgeable and attentive but in no way pushy. Great experience and will definitely refer friends and family
They are the best at Maguire Honda! Everyone is friendly and very accommodating. If you want your vehicle fixed right the first time, don’t hesitate to take it to them!
Our salesman, Jeff, was personable and helpful. Our transaction was straightforward and moved quickly. We are very satisfied with our experience at Honda.
The people at Maguire were very helpful when we went to look at cars, weren’t pushy at all, and were even will to work late to accommodate us since we live an hour away and had to come back on a different day to finish the paperwork and pick up the car. Would definitely use them again when we’re ready for something new.
The staff was very nice. The place it self cost a lot and didnt fix the problem. They were nice to place plastic over window. It will cost lots more to fix the problem.
3rd car from these guys and they are always a pleasure to work with. Would highly recommend.
We met with Megan for our first time leasing a car. She walked us through the process thoughtfully, sensitively and with an understanding of our finances and how to best make a lease work for us. The car is for our 19 year old daughter who feels confident knowing she can go to Maguire with questions. That is peace of mind for her parents.
We had a great experience trading in our old vehicle and buying a new Honda. I will definitely recommend Maguire Honda to anyone looking for a new Honda. We were treated fairly and professionally. Our salesman was Jeff Philip and he did a great job helping us.
Everyone there was very nice and Jeff was the best!!! He work so well with us and he was very nice to me and my family and very quick on eveything!! I got the car I wanted..
Fantastic place to shop for vehicles. No pressure, our salesman Jeff was awesome. He was able to answer our questions. But, if he wasn’t needed he just stood back and let us shop. He didn’t try to throw us into a vehicle that we didn’t want. At a price we didn’t want. That’s where Chad came in again, awesome young man! Got us we’re we wanted to be in the vehicle we wanted. All very professional and awesome to work with. “Maguire family of dealerships takes the stress out of shopping for a new or used automobile.”TM
Dave Raymond was a pleasure to work with. No hype. I appreciate that
I have serviced my 2012 CRV at Ithaca Honda/mcGuire Honda since arriving to the area in 2013. I am extremely pleased with the professional service given, advance notice of servicing needs down the road and anticipated cost, availability of loaner vehicles, availability of local transport for off site and courteous and knowledgeable staff as well as reasonable charges. My car continues to run well thanks to this dealership and its service dept.
The salespeople are great, but the service department is an example of why consumers dont trust mechanics. Twice now, Ive taken my vehicle in for a factory recall, and each time have been told that my brakes are metal on metal and quoted over $500 for repair. When I check with my regular mechanic, Im told that the brakes are FINE. Use these folks for the factory recalls, but trust nothing they say otherwise.
The sales rep, Dave, was very knowledgeable, courteous, and never pushy. The facility was sparkling clean as were the cars we looked at. We were treated fairly and honestly. Dont expect bargain prices, but we recommend Maguire Honda of Ithaca for other car shoppers.
We were on a road trip and our engine light started flashing as we hit Ithaca... on a Saturday . We called immediately and spoke to Laura - she was so kind and accommodating and they were able to get us in and out before the end of the day. They really saved us! Would highly recommend.
The Ithaca Honda Service Dept always does an excellent job on routine maintenance appointments and other repair work. The service managers are friendly and professional and are always able to explain recommended vehicle care and answer my questions. The car is ready when promised and I have never had to go back because something wasn’t done correctly. Great place!
Dave Raymond is such a credit to your team. He was patient, thorough, kind and knowledgeable throughout our car buying experience. We very much appreciated everything he did to help us through the process. Also, Meggan, on line was very instrumental in getting us interested in your dealership and setting up our appointment with Dave. McGuire does it right!!
They turned the vehicle around expeditiously, they were very professional and helpful. I will be back to visit them for any of my future OEM service needs.
Overall my experience was surprisingly not stressful and very informative as my salesman, who oddly enough shared the same last name as me, knew his sh*#. Any question I had he answered thoroughly and without any bs. I will say that I knew I was dealing with one of the best salesman as my mother had purchased her car from him 2 months prior and my sister got hers from him 2 weeks prior, so I knew what to expect going in which was nice. Then I found out he actually had been my grandfathers go to sales guy for many years, so he definitely knew my family, and they knew him. He started by showing me 2 cars he thought Id like, which I did, but not quite what I wanted. Before I could tell him that he read my vibe and said he had one more he wanted to show me that he wasnt planning on showing. I am very happy he did because I fell in love immediately! I spent about 2 hours there that day, chose the car and was back 2 days later driving it away. The best part was he had the rear brakes and rotors changed, 4 new tires put on it (I mentioned the tires looked a little worn when I was walking around the car) and of course all fluids and filters changed. Before I left he spent about 20 minutes showing me how to use many of the features instead of just handing me the book and letting me figure it out. He didnt have to do that seeing as the sale was done and I was leaving, so I consider that going above and beyond. It was nice being treated like someone who mattered as too many times this day in age I am treated like a nobody, just a number or a statistic. I highly recommend checking this place out. If youve read this far then ask for Dave and tell him Brian with the same last name sent ya!🤘
I should have listened to everybody I trust. Do not go to Maguire! They are a monopoly and quite simply. Dont care! Bought a 40,000 car and quite simply were not friendly, helpful or professional. Its sad, the prior owners were the best. McGuire is at a new low. I could go on for some time about the difficulties with this car purchase but dont have the energy or time. I just need to move on from Mcquie and find a dealership who will treat their clients with the respect they deserve.
Excellent service. Prompt and efficient. Very good customer service. We are very satisfied
Bruce is awesome to deal with. He says it exactly how it is, and does a beyond fantastic job. I couldnt be happier with how my Kia Stinger turned out. Thank you for doing such a great job!
Great experience. My vehicle was in great hands. Laura was awesome, cannot recommend enough.
We had a great experience leasing a car.at maguire Honda. Braeden was great to work with and we left with the car we wanted.. thank you!
Good I would appreciate if the agent speak more slowly and provide some options of maintenance service.
Couldnt be more pleased with my recent new car purchase at Maguire Honda of Ithaca. Our salesman, Jeff Philip was great, no pressure, easy to deal with, answered all our questions and concerns. Highly recommend him and them!
Had a great experience at Maguire. From start to finish our salesman, Shawn, was excellent.
I bought a car from maguire honda last year, got a very good deal, best financing available so I decided to check out some cars again last week. They were very professional, not pushy, very knowledgeable, friendly and accommodated all my questions and concerns which were a lot. I checked out cars all over town even the one in Elmira which was the worse, car has good value but staff were rude, pushy, not transparent with the deals so I went back to Maguire, they took care of me and got the car I want. Dave was very knowledgeable, went above and beyond to explain all the features and settings eventhough it was already after business hours. Meggan explained the financing options very well and got me the best deal, no shady deals, everything was transparent. Will definitely recommend them and will buy from them again. They treat you well there, feel like part of their maguire family now
I was in for airbag recall and it was done on record time. The service person pointed out a few things I needed done, but no one was pushy. You dont have to worry about getting out in the rain or snow as you drive right into a garage which is attached to the service department and there is a nice waiting area with ample tables and chairs.
We had a great experience with Jeff Phillip at Maguire Honda. He was honest, candid, supportive, and knowledgeable about the product line. He wasn’t pushy or trying to give us more than we really wanted. I’m very happy with how it went. Really smooth process, I appreciated the fact that he prepped a lot of the purchase paperwork before we arrived. He facilitated a couple of financial changes at the last minute that were smooth. He knows what he’s doing and I really appreciate the Honda service team as well. We’ve used them for years now.
As always, Honda of Ithaca took care of servicing my car in the same professional, timely, and courteous manner as they always do. Had a great loner car for most of the day so I could go to my office and have a productive day. I also like chatting with Char. Bonus.👍
Laura Ames is a fantastic service team member for Maguire Honda in Ithaca. Not only is she personable and pleasant to deal with but is super efficient at her job while being reasonable and fair when it comes to quoting customers for service repairs. I trust that Laura will provide me with accurate information while giving me the best care possible. I wish there were more reliable and trustworthy people like Laura in that line of work! Thank you Laura for being a superb associate.
Service staff was very professional, friendly, and efficient!
Customer service-oriented and hard-working, Maguire Honda did a great job getting my busted car back to road-worthy status. They got me the coverage that saved my bank account and we had a few laughs along the way. Not needing work would have been preferred, but it looks and feels like new, so I drove away a very happy individual.
Helped me with everything I needed and did great work. Very helpful.
I recently bought a used car here, which developed some minor problems. The service department fixed it up promptly and charged me $0 - all covered by the warranty. Thank you service department and especially Steve!
Went to service my car. Very pleased with my visit here! They got me right in and answered all the questions I had. Laura was so kind and very informative. I give her 5 starts too! I never felt pressured into anything! Great facility and staff. I will be returning in the furture!
Honda of Ithaca is the only place Ill take my vehicles. Excellent service, the friendliest staff, extremely knowledgeable technicians, competitive pricing, and quick turnaround make it the best auto shop in town. My familys been going here for over two decades and we wont be switching any time soon. Thanks Honda!
Great customer service! I drove a friend to pick up his new Civic and ended up buy a new car myself. Jessica Link was amazing!! Without an appointment or plan to buy a new car, I traded in my old vehicle and drove home with my new beautiful Civic hatchback in under 4 hrs! Thanks Maguire Honda for making the car buying experience so easy and painless, and thanks Jessica for taking care of me so quickly and answering all my questions! I would definitely recommend Maguire Honda for anyone looking to purchase a new Honda.
Car broke down.. had to have it towed.... they squeezed it in and they had me back up and going in no time!!! !! Turned out it was a recall so did not cost me anything.... thank gosh!! Very friendly, honest place to take car to get fixed.... that’s hard to come by these days!
Great service department freindly staff...From sales to service all ways answer all my concerns..
I always receive great help from Steve in Service. He communicates well, provides advice, and acts promptly. He is the reason I will consider staying with Honda of Ithaca for my next vehicle, whenever that is. Thanks, Steve!
Alex Eldridge from Jeep helped me find my car and I had a great experience!
Second car buying experience with Maguire, first with Maguire Honda. Hassle-free experience, great deal, and Jessica’s sales approach was excellent. Would definitely do business here again.
Service person, Char, explained and quoted all the jobs (there were half a dozen) that would prevent more expensive failures later, like sticking break calipers and differential fluid that hadnt been replaced in 75K miles. Then Maguire got it all done on time and to the quote. Im good to go. Thanks, Char!
The salesman was very knowledgeable and the process was very positive. I would definitely recommend!
It would be a good idea if they could wash your car after an oil change :)
I love this Service Center, everyone that works there is so kind and helpful. Thanks for all of your hard work
I had such an amazing experience! I was in and out and all of my needs were met. The staff was warm and friendly and made me feel right at home. They went above and beyond and really got me the car I needed. Jeff and Chad were amazing and I highly suggest them if you’re in the market for a car! I’m so happy with my car!
I found the service representatives extremely helpful, kind and friendly.
Friendly, fast, reasonable. Very nice work, glad I went in.
Great Service! Very knowlegeable, quick, and friendly!
I love the staff at McGuire Honda service department. Scotty always takes great care of me and since hes become the service manager, Laura has taken on that role. All of the service managers are very nice and extremely helpful. Even if I need something small done they pay attention to it like it was something large. They dont really base the service on how much youre spending, they base it on breeding Honda loyalty and seeing you as a person. Ive now had everything from my car inspection and putting the new plates on the car to a major service and theyve always treated me with courtesy and respect.I would highly recommend McGuire Honda in Ithaca to anyone.
The service at Maguire Honda was prompt, efficient, and excellent. Steven was outstanding.
Meggan was amazing, definitely will be going back to her in the future. Made everything so easy!
Very detailed and thorough diagnosis of the problem, and a great overall experience!
Dave Raymond, our sales representative, did an outstanding job of introducing us to our new CRV. The vehicle is very satisfying, especially new safety features.
They were polite, quick, and gave me choices in the work I needed. Reasonable cost and everyone is super friendly at Maguire Honda services..
Great dealership, I had a great experience buying my 2018 Honda HR-V here! Braedan was very helpful.
We worked with Jessica and the whole process was very pleasant and we could be happier! I would highly recommend this dealership very impressed!
Everyone here is always helpful, friendly and knowledgeable. They provide a safe, clean, and relaxing environment. Char is especially wonderful to work with. Great experience. Highly recommend.
They did a wonderful job and professional job
Easiest buying experience ever!! Braeden and Frank made the buying experience a breeze. Love our Odyssey.
Jessica was extremely helpful with helping me decide which vehicle was the right one for me. Once the decision was made it was past closing and even though most everyone went home she was still able to work with me to take home my car the same day. I couldn’t have been happier with my experience here. Go in and ask for Jessica and enjoy and easy stress free car buying experience.
Professorial and nice service!