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USA Muffler & Brakes
5960 Broadway, Merrillville, IN 46410, United States
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USA Muffler & Brakes

Comments
De
Review №1

Good customer service at front counter and mechanical service .clean area. Sanitizer everywhere.

Ti
Review №2

So thankful for these guys! We were traveling through on the interstate when our check engine light started flashing. They fit us in right away and took very good care of us!! Highly recommend them. Honest and professional.

Th
Review №3

If you want quality work with out going to the dealership go to this guys very happy with USA mufflers and brakes they know

Oc
Review №4

Good service, but after laying out over $800 for brakes, having to pay a 3% fee for using a credit card was very annoying. And not very good customer service.

Ge
Review №5

My exhaust system fell apart and was dragging along behind my car on 65. I was directed to USA muffler, and they were great. They worked hard to find the cheapest fix for my problem, were able to fix it that same day, and even gave me a ride to lunch while I was waiting. I would highly recommend them to anyone.

Sh
Review №6

Great place to get car repaired,& oil changes.

Mi
Review №7

Id give no starts but thats not an option, while I will say they are knowledgeable Im their work the customer service is horrible. I called to pick up my truck and the man said hello 10 times and hung up the phone on me, and then they closed early so my truck got locked in the shop. I only have one truck and I have work but theyre inconsiderate of others.

Mi
Review №8

Excellent service and speedy return with all of your vehicle needs (Foreign and domestic)

Ti
Review №9

Too pricey 😒

Bi
Review №10

Tom and his crew gives you a sense that there are still honest machanics still on earth... great work

Va
Review №11

I didnt visit usa muffler. I was with someone who had service there.

re
Review №12

Always great service

Do
Review №13

I am so pleased with the work I had done on my Chrysler 200. I am very pleased with the work that was done and the staff was helpful and kind. Would highly recommend this business.

Vi
Review №14

This is the only place I take my car to. They give an honest diagnosis of the problem and will show you the problem and explain it in detail. All work is done professionally and I have never had a problem. I recommend them to all my female friends because they are mechanics you can trust.

To
Review №15

I have been to many different mechanic shops, and this is by far the best one! Tom that works there is the most honest and knowledgeable mechanic I have delt with in a long time. I highly recommend this place to anyone looking to repair their car. They do all types of work there. Just had my transmission replaced about 3 months ago. I’m happy to say that there are still nice honest people out there!! Thank you USA!!

Ra
Review №16

It was a great experience and thank you very much.

As
Review №17

Wanted to correct my last review. I had said my car was not running the same after I got it, turns out I needed a new transmission and it was not related. Id recommend them to anybody that needs car work. Thank you guys!

As
Review №18

As a female I hate going to the car shop alone, because I dont know anything about cars. But when I go here I feel comfortable. I thought I needed front brakes for my car so I went in. They came back ten min later and said I didnt need brakes but I do need two front tires. They put everything back together and even offer to call around for tires for me. I left not paying a dime and they told me the truth. Females come here.

Kr
Review №19

They did a great job on my oil change other shops refused to work on my oil due to a stripped oil Bolt they did it quick with no problem!!!!

Gu
Review №20

They do more than brakes and mufflers they do timing belts engines trans tires limets now I should know Im a mechanic there

Li
Review №21

Can I give them no stars? They did fix the problem the car was brougt in for, but failed to mention they NOTICED BROKEN MOTOR MOUNTS and let me drive home with the engine doing a shimmy at each stop. Asked them how/why they could do this -- response was, you asked us to fix one problem and we did. ????? Seriously? You dont bother to mention something else that could kill me and my children driving home? STAY AWAY from this place. The $$$$ is their only consideration -- not your safety.

Ba
Review №22

Efficiency accompanied by courtesy is some times rare in todays work place. Just a note to express my appreciation for a job well done by youre mechanic and service advisor.Jackey Fisher;

GE
Review №23

Service writer is top notch and seems to really care about your problem went there first for major eng. work the mechanic who worked on my veh. did an outstanding job and for far less than the dealer wanted.I must say they did a clean professional job. I have been back there since for oil changes . This has became my place for maintenance .

To
Review №24

Tom and the guys are honest and fast service prices are great bring all my cars there

Ge
Review №25

Very good service and prices

Ro
Review №26

Great work....honest employees and pricing

Je
Review №27

I had to get my tire plugged because it was flat to get cost me about $15 maybe to get it plugged not sure cuz I didnt pay for it but its okay place

Sa
Review №28

Best service in town

Li
Review №29

Not a great place ..It seem like or they was trying to get over on me because I was a female ...

Ke
Review №30

They get the job done.

Th
Review №31

Good prices

Information
36 Photos
31 Comments
4.1 Rating
  • Address:5960 Broadway, Merrillville, IN 46410, United States
  • Site:https://usamufflersandbrakes.com/
  • Phone:+1 219-980-8800
Categories
  • Brake shop
  • Air conditioning repair service
  • Tire shop
  • Muffler shop
  • Oil change service
  • Towing service
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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