user
Kaizen Auto Sales LLC
5511 Hillsborough St, Raleigh, NC 27606, United States
Appearance
Kaizen Auto Sales LLC
Comments
ni
Review №1

Purchased a 2016 BMW X5 from Kaizen Auto. Anas was great help finding me the exact car I was looking for. Had trouble finding this exact specification car I wanted all through out the East Coast. Took the car to BMW to get a full check and was told I got an outstanding deal. Great customer service at this small organized lot and felt like I was more than just a customer here.

Om
Review №2

Went to Kaizen Auto with my daughter to purchase a vehicle we saw at FB Marketplace. I called before going and s/w Adam. Oncewe arrived he was very pleasant and attentive. Adam worked with us and made sure we were satisfied with the car. Went over everything in detail and answered all of our questions. Before we left, they watched the car and checked the oil. Will be looking to do business with them again when is my turn to purchase my car.

Fr
Review №3

Great buying experience, the guy was very friendly and helpful in deciding on the right car for us. Good prices and good selection for a used car dealership!

Al
Review №4

I love these guys they are so nice I have had my car for almost two years with no problems. I have they will get you in and out, but also make sure you are satisfied with your choice and also make you feel comfortable the entire time while receiving their service I would recommend them to anyone go see these guys they won’t disappoint you at all.

ta
Review №5

Kaizen auto sales are fantastic. They are customer first and provide quality vehicles at a great price. They do not take on the pushy used car sales approach, they help when you need it. I would recommend this dealership to anyone looking for a good car at a great price. They even charged my phone for me while going through the paperwork. Thanks for all your help!

JE
Review №6

I purchased a 2012 BMW 528i. Car was in immaculate condition. Very clean on the inside and only a few blemishes on the outside. I mean for a car thats 8 years old I couldnt ask for anything more. Rides great. And the price was right! My salesman Anas was great. Had me in and out in no time. And hes not bad on the eyes either.

Ab
Review №7

I bought a 2013 BMW 328i from Anas a couple days ago. He made the process very easy for me and was honest and upfront with me. The car is beautiful and runs amazingly and it was for a very fair price. Great staff, fair prices. I definitely will be coming back here for my next car!

Ab
Review №8

The people at Kaizen auto sales were all extremely helpful, knowledgeable and patient through my car purchasing process. They allowed me to look at all of the cars I had been looking at online without hesitation, and test drove them just as easily. Would highly recommend them to anyone looking for a quality used car for the best price.

Ca
Review №9

We bought a 2011 Audi Q5 last May and it is still an awesome car. Anas was awesome, straightforward, and patient. There was no pressure and the car was priced thousands below other dealers. Engine and interior were perfect. Some cosmetic blemishes that we knew about when buying it and was priced accordingly. We had those fixed under 400 bucks making it look new. Again, thousands below anyone else and this one was the 32 premium--fully loaded. I intentionally waited to write this review to see the quality of the car after getting such an awesome deal. No regrets whatsoever and am about to reach out to Anas to find another car for my in-laws. 100% recommend.

Sa
Review №10

We have got a vehicle from them recently and I use it to drive back and forth to school everyday. It is a very good and affordable car. The buying process was so simple and easy. Great staff - very helpful and nice people! They are willing to work with you to make you satisfied.Thank you !

Ak
Review №11

They have all varieties/brands of cars for an affordable range. The staff is very friendly. It has been two months I got a car from them. It is fifth hand yet works super fine and there was no issue with the car as of yet. I recommend seeing this place. Will be worth your time.

yo
Review №12

This is a great pre-owned cars dealership to purchase your car from. I had a good experience with the stuff work there and the car was just like new. I will definitely do my next purchase from Kaizen auto sales.

Yo
Review №13

I have bought 3 cars so far from kaizen for me and my family members and all were great deals and good quality. Very nice staff and are willing to work with you on the price and they will let you get cars inspected by your own mechanic. If you are looking for great deals and reliable cars check this place.

Li
Review №14

When I arrived I was not greeted by anybody and honestly checked out the cars for awhile before anyone said anything. The cars were unbelievably dirty like they hadn’t been cleaned in awhile. Really wanted to buy one of the cars but the service was so bad I just don’t feel like giving them business.

ad
Review №15

I purchased a SUV from kaizen auto sales last week. I can’t believe what a great price it was for the quality. There was no sales pressure. Paper work was very smooth and fast. Everybody was helpful. I am extremely pleased with the buying experience. Thank you for a wonderful service!

Mi
Review №16

I found the vehicle prices to be more realistically reasonable than 37 other researched used car dealers in the surrounding Raleigh area. I believe the dealer understands the fair asking price or true value of a vehicle that most car shoppers would find appealing and that hes therefore able to move a higher volume more quickly for profit this way.

Ro
Review №17

Great selection, solid prices, friendly staff, and very accommodating. Plus, fastest car paperwork ever (took less than 10 minutes to get everything finalized). Definitely take a look here next time you’re looking for a car.

TJ
Review №18

I brought a awesome well maintenance 2011 Cadillac CTS for a steal, the service and business with them was A-1; and my man Anas is the best to work with, he about his business and his word I promise hell treat you right and get you right.

ha
Review №19

I bought car from this location VW GTI very nice deal and price is very reasonable .thanks to the team

Ga
Review №20

I recently bought a 2007 Mustang from Anas. This was my first car purchase and they made it fast and easy and helped out a lot 10 out of 10 recommend it

Bh
Review №21

Just bought a car here and the service was awesome. Both Hatim and Paul are very helpful!

Ro
Review №22

So, bought a car from them over a month ago and they just now got my plate and registration to me but NO TITLE??? I called the guy and he tried saying oh I have no idea where it is, Ill call my friend and have him call you. I said no I bought the car and I have bill of sale and everything that is my title i am suppose to receive in my name. He continued to argue with me. I advised him i will have authorities involved. They are withholding my title to my car. They have been so unprofessional. I want what belongs to me and on top of that Ive already had to put almost $800 into fixing stuff on the car.

Ad
Review №23

Nice staff. Dealer’s very organized no sales pressure! Definitely recommend if you’re looking for a reasonably priced used car.

Re
Review №24

BUYER BEWARE!!!!!Unfortunately I had to choose at least one star to leave a review but it’s not deserved. I purchased a 2004 Toyota Corolla last month and it’s been hell since. It has literally been in the shop more than it’s been out since I got it. Now I understand that there are things that will happen with a used car. I have 5 kids and have purchased several used cars. The last place I took the car informed us that it was illegally rigged to pass inspection. Like someone did something to the O2 sensors to make it pass inspection because it wouldn’t have any other way. This makes sense because when I called back about a week after the purchase I asked the gentleman who did the inspection because the first car shop said there is no way this car should have passed inspection. The gentleman that answered the phone tried to act like he didn’t understand what I was asking and said the owner was out of town. I purchased this car for my daughter who has to drive back to school. I don’t expect perfection but I didn’t expect dishonesty.

De
Review №25

Very friendly and very helpful. Prices are affordable and the staff is awesome. Id give 10 stars if i could

In
Review №26

These guys are very dishonest. I bought a vehicle from then exactly a month ago for$12,000. While driving off the lot the exhaust was smoking, called Team and he gave us a lie, call Anas and be lied as well. Today Anas is telling me I should post the vehicle for $12,000. And see what happen. So he is advising me to fo what they did to me. Real scam. Please take your vehicle for check before purchase, even though they may sound friendly. Havent received my title as yet either. True scammers. PEOPLE DO NOT SHOP HERE. THOSE OF US WHO HAVE BEEN SCAM LETS GET TOGETHER AND GET THESE GUYS OUT OF BUSINESS, FIND ME ON FB

De
Review №27

I’m not sure who is working today but I was only calling schedule to come in to put a down payment on a car and the dealership hold the car until they’re paid in full ( i get my income taxes soon 2-3wks) on the car and a guy answers asking for the money upfront or no sale . Like who does that, these guys are supposed to be running a dealership. Keyword “DEALerSHIP, they’re supposed to making PROFITABLE GOOD DEALS with the customer to build that customer- dealer bond so the next time the customer they sold a car wants to buy another car. They can count on that person buying from them if they have what that person is looking for. But NO what i heard on the other end of my phone was pure garbage and was Unprofessional. They need to work Social and people skills before they can try selling anyone a car

Ta
Review №28

I can’t say enough how quick and easy it was to make a purchase from Anas. I got a great deal and love the car! He was super accommodating and friendly. I am sending him referrals already!

Na
Review №29

Very good experience with this small local dealer, which is very rare these days. They were very straightforward and honest. Would I buy another car from them,...Yes I would and highly recommend them.

Ha
Review №30

By Melinda Cook from Raleigh, NCOctober 18, 2018Anas was very professional. I had him guarantee that as far as he knew there were no issues. As soon as I left, it started raining and I found that the wipers werent working correctly. He sent me to his mechanic and he paid for the motor and I paid for the labor. He gets cars from Carmax that have been checked out, not just from auctions where you have no idea the condition. I trust him. Have already recommended him to a friend.

An
Review №31

Nice gentlemen ! Me and my friend bought a car from them.They let me took the car to my mechanic to get it checked out, my mechanic did came across some small things but it was ok as i dont mind spending couple hundred box on a used car to get it fixed if it was a good deal. I highly recommend this place if you looking for an affordable car.

Ch
Review №32

Bought a car and the process was easy, the price was fair, and the sellers were great!

Pa
Review №33

BEWARE!!!Don’t buy a car from this dealership, they’ll lie and say no mechanic problems but a week out everything will fall apart. I’ve had this car for 3 weeks and have done over $800 in repairs. I needed this car for college but it’s completely unreliable. When confronted he admitted this is what his dealership does because the cars are used. Used doesn’t mean trash take your business elsewhere. Save yourself the hassle.

Sh
Review №34

Amazing Deals! Customer Service Was Above And Beyond To Accomodate Purchasing Vehicle! Special Shoutout To Anas, He Was Great At What He Does. I Will Be Returning !!

Al
Review №35

Dishonest dealer.They pretend to be a private seller on craigslist. When I asked whether they are a dealer or a private party they started ignoring my questions.

je
Review №36

I bought A car from them, its nice car, it was the same as description, my wife she love it . Really i want thanks them

So
Review №37

Very Nice and friendly people, they have very good selection of cars with affordable prices comparing to my previous experiences this was an exceptional buying experience.

Ti
Review №38

They were friendly enough, but the truck that we came to view, was out on an all day test drive...even after I emailed them to tell them we were interested. And, yes, they replied to the email saying that it was available.

ra
Review №39

Nice people to talk with if you want to buy a car they are very helpful and understanding and their prices are very good

Jo
Review №40

If you think of buying there check their cars 100% to make sure the car atleast have good breaks ! They owed us $1 for our change and one of them speaking arab all shady to see if we forget about the damn dollar 😆 so i was like lets get the F out of here !

do
Review №41

Bought a 2009 Nissan Altima from the guys up on Kaizen, there was little thing that got addressed and we came to a fair deal... Definitely fair business, no hassle, would buy from them again.

el
Review №42

Was good experience with them, bought from them 2 times .honest, helpful and nice People, The 2 cars Stil in Good Condition ....

Aj
Review №43

I went to test drive a Nissan at the car lot, the pictures look nice, however the car was filthy on the inside. Hair was stuck to the roof, there was dirt in the seats and on the floor, but I decided that if he details the car will enough that I would consider purchasing it. I gave him a $300 deposit. He specifically said I had one week to either pick up the car or get the deposit, after that the deposit will be nonrefundable in the car will go back for sale. I went back Two days later to find the office was open but all the doors were locked, two employees looked right at me and drove off in a truck when I called Team to let him know the office was open but empty he was surprised and said someone will be there to finish my paperwork. After giving the truck a second look is saying that it had not been cleaned, I told him I just wanted the deposit back. He got very irate and told me the deposit was not refundable I argue that that was the opposite of what he said he began yelling The next thing you know were having a yelling match over the phone in front of his empty office. I should have known better because the day I put the Deposit down, there were two extremely irate customers arguing with him in the office. I ended up having to get my mother and stepfather to go to the office and get my deposit back after I threatened to call the police. Warning do not give them a deposit because they will get upset if you choose a Nother vehicle over one of theirs and they will try to keep your deposit. Even while my parents were there he was still trying to get them to purchase a Nother car instead of giving them my deposit back, I got 80% of it back not the full 300. Very unprofessional and conveniently forgetful...

La
Review №44

Went there and bought a used kia I saw on craigslist. They were nice but didnt really bring up anything unless I asked about it, so make sure you ask. After talking to them about the price, I discovered that they also take care of the DMV stuff too, but that isnt included in the price of the car obviously. You can haggle through, I paid $2884 for the kia and the DMV fees. They gave me a temp plate, and assured me that the real plate would arrive in about a week.Overall, good experience.

da
Review №45

Very busy,but courteous,found a good value there.

Ha
Review №46

I took 3 cars from these guys and I am so glad to know them. Whenever I need a car for me or for my friends they will be my only choice!

Sa
Review №47

Nice people, fair price

Ab
Review №48

Very nice people, affordable price.

Ah
Review №49

It’s really honest people, affordable prices

Ad
Review №50

Nice cars and good prices

Th
Review №51

I went there yesterday. I saw a car on Craigslist went to look at it, the man told me that the car I,looked at was a 2008 not a 2010 and red not white. I think they are a scam. I could not find the car again. BEWARE

Am
Review №52

Friendly and effecient!

Cl
Review №53

Good price

Hi
Review №54

Good deals with Kaizen

Mo
Review №55

I didnt like it

Information
28 Photos
55 Comments
4.1 Rating
  • Address:5511 Hillsborough St, Raleigh, NC 27606, United States
  • Site:https://kaizenautosales.com/
  • Phone:+1 919-803-5006
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations