The sales consultant Fade was great with helping me get the price I wanted to pay for my new SUV.

I always have the best experience here at Volvo of the Orland Park!! Mark is always so warm, welcoming, and helpful. He makes sure all my vehicle needs are taken care of, and he keeps me updated on any recommendations.Thank you so much,Inez

This was an annual maintenance check-up and all systems were reviewed. The service advisor, Mark, was very polite and thorough. He effectively answered our electronic, tech issues (which this car with no owners manual) has plenty.The car was not purchased at IA, however we feel very welcome and appreciate the resource this close to our home.

Excellent customer service from Mark Malloy!Mark was very easy to talk to, he was patient, caring and very informative.Mark was funny and very friendly, He would always greet me with a smile.Out of the 3 dealerships i have visited, this one is the best and a keeper, I am making Volvo Cars Orland Park my Store, Thanks again for all you do!

They have excellent customer service. I live in Indiana and have a Volvo dealership 5 minutes from my house but come here because they provide excellent customer service. Mark is so professional and accommodating.

I was really happy to get my car in. This location made space for me. I had visited before when I owned a former Volvo and found the service department to be very personable and professional. There is no place like Volvo. Ownership is often a pleasurable experience. Good to know that a dealership takes pride. Well Driven thy are.

30k service visit: Mark Molloy helped me review and understand service options. He was friendly, to-the-point, and got me in and out in good time. He took the time to show me the dealership, since this was my first visit, and made sure I was comfortable while I waited.

All As for the Volvo Service Department in Tinley Park, Il. Took my 2019 XC40 in for its 30k service updates. As per usual, I was greeted with a smile and promptly checked in. Service personnel Mark Konior was responsive to all questions and adept in explaining the service work performed in this assessment. The waiting area was very clean, quiet and stocked with beverages and treats, thus making the wait time pleasant for reading, texting and other catch up activities. Many thanks to Volvo, Mark and all the other unseen faces behind the scene for making the time spent, well spent.

I have taken my Volvo XC90 for scheduled maintenance here a few times. The service department is the absolute best. Incredibly polite and helpful. They took great care of my vehicle and the gentleman (Mark) at the service desk far exceeded my expectations.

I wish I could give 0 stars. This has been one of the worst service experiences I have had to date. My vehicle had a flat tire and having purchased tire insurance, I brought the car to the dealer. I waited over two hours for them to tell me they could not fix it nor did they have the tire in stock. They got me a rental and stated that they will let me know when the car is ready. No one ever called to update me on the status, I called several times before getting in contact with someone. The car was ready to be picked up, when I arrived the service advisor stated they never put the new tire on and he would get it handled right away. An hour later I was ready to leave and noticed two big scratches on the back bumper, most likely from when they took the tire out of the car. The advisor stated he would have the service manager get in contact with me and apologized (no one has called). I left, only to have my tire pressure light come back on after a few blocks because it was never calibrated in the first place. Turned around service advisor fixed it and the next day I again get a tire pressure low light (all the tires are filled). I am so disappointed with the service for my brand new Volvo, I will be taking my vehicle to another location for service.

The service department at Volvo Cars of Orland Park was outstanding. They patiently answered my questions, and reviewed and explained the repairs. Great job by Mark Anthony and the rest of the team.

I highly recommend requesting Fade to help you buy your next car! He was so kind and helpful!Had a great experience with him and the crew!Great place! Great prices! I’ll be back for my next purchase!

Mark was exceptional and very professional. He explained everything in detail to me and made the experience great. He also has a wonderful sense of humor. That’s a rare treat in service agents.

My vehicle’s check engine light came on while on the way to work, so I called a few times to try and book a service appointment. No one from the call center answered and none of my messages were returned, so I decidedly to stop by the dealership. They were obviously busy and short staffed, yet they were able to get my car in the same day, diagnosed the issue and had the part needed to complete the repair all within a few hours. I was only expecting to find out if the issue was serious or if the car was still drivable until I could book an appointment. They went above and beyond to get things done the same day.

Just got my car serviced for my one year check up went on a wrong day but they accommodated me and got me in treating me very good had a great experience its a great experience I will bring my car back there

The service center for Volvo of Orland Park is nothing less then magnificent. As always, the service team exceeded my expectations in terms of ease of getting an appointment, checking in, communication of status during the service, professionalism, and quality of work.

Very Knowledgeable and kind people work here. Helped me resolve my ABS issue and in a timely manner.

Nice people. Not pushy. Will go back.

My XC90 was in for major repair. To the tune of $7,000.00 +. Mark Anthony went above and beyond to make sure this was all covered by my secondary warranty company. He went to battle for me and handled it all. The car is running great. This place has excellent customer service and they do great work. Ask for Mark Anthony . He will take care of you. They also gave me a 2021 loaner for several weeks while repairs were made. Love this place !!

Very fast service. the service reps that check in the clients are very friendly and provide great customer service. they are very knowledgeable and are great at explaining everything

Service person and the o stall service of the Orland Park team was accommodating…I had a 7:00am appointment and I was out of the place no later 7:45 am… I thought that they would have to keep my vehicle for several hours but that wasn’t the case and the service was excellent…

Fade Salama was amazing. Made everything so smooth and felt very comfortable with my purchase. Made sure I understood everything completely before I left I will definitely refer anyone in know to go to Volvo of Orland and see Fade Salama.

Friendly and knowledgeable staff helped us every step of the way. Angel was our sales consultant and was super helpful during the whole process! Hani in finance was also great, very clear and made us feel confident while signing all the paperwork for our lease.

My husband and I were at several of the surrounding dealerships in the area and came last to the Volvo dealer. Wishing we would have just started here first. Compared to others the building was clean and not so cluttered with cars, desks and people like other places. We ended up purchasing a vehicle from Brandon B. He did a great job finding what I was looking for and didn’t try to push me past my comfort zone with my budget either. The service was outstanding. The gentleman we dealt with for financing and signing was also very polite and helpful. We traded in two vehicles and they offered us very fair trade-in values for both. Overall, we were very pleased and would come back to the Orland Park Volvo dealer in the future. And I LOVE my car!

Went to hand my car looked at because the car felt like it fishtailed every time i hit a bump. there was a fee for this. $180.50. after 2.5 hour waiting they told me they didnt know what was wrong abd i needed to pay to pay $149 to have the vehicle aligned so they could further assessed and possibly figure out the problem, as they could not figure out problem without vehicle being aligned. i felt like i was on the twilight zone.

You can always expect knowledgeable and great service.

Fade Salama and the team at Volvo Orland Park were terrific! Got the exact car we wanted at the best price we could find. We did the transaction remotely, so we were concerned that it might take a while to take delivery of the vehicle or that there might be unexpected glitches. We were wrong to be concerned. In and out the door in about 45 minutes! Great experience. Highly recommend.

Great service associate. Details were key. Great job.

Now this is the kind of place that I want to always visit. Im a first time Volvo owner having minimal knowledge of the used Volvo I bought, except for online reviews of the vehicle and my own research. From the time I drove into the facility until the time I left all pure class! Mark Molloy assisted me with passion, humor (funny guy), and knowledge about the process. I immediately knew I came to the right place. This was very important to me being new to this brand and Mark eased all of that. He was very helpful and explained everything, gave updates as I sat in the waiting area, and was just all around personable. Even the mechanic that inspected my vehicle came out and talked to me in entirety. Im confident of the vehicle assessment that was given to me and looking forward to having this facility restore my Volvo!

Ive been here before but with a different vehicle and its been a few years this was the first time with my newer Volvo. Mark was great (and funny!), service was also great and I was able to get a ride back home, awesome! While the customer experience has always been good, so far, my 3/29/21 visit has been the best.

As always, I am very pleased with the service I received. Everyone that assisted me was very professional.There is a Volvo service center closer to my home, but I prefer to go the extra distance to Volvo Cars Orland Park.

My experiences at Volvo in Orland has always been positive. The customer service is top rated and very much appreciated. It makes paying the Bill a little less painful. This is my second Volvo from the Orland dealership. My service advisor the last two visits has been Mark Malloy. He is professional, friendly and knowledgeable. I’m not looking forward to the next visit but I’m hoping Mark will be my advisor.

My first maintenance service went well. Our service person was Mark Anthony which was very friendly, polite and mindful of our time. He kept us informed on how long the service time would be. I requested some information and he made sure i received it . He made our first visit pleasant.

Angel (sales) and Janine (finance) took great care of us. We got a good deal without having to play hard ball, delivery was quick and professional, no drama at all. Janine got all the numbers right, and offered add-on services that would be useful for our situation (which she took the time to get to know). But wasnt pushy with things we didnt want. Angel is just a great guy to work with. Highly recommend this dealership.

Excellent service. Never tried to sell you something you dont need.

I was finally able to get in to take care of a recall notice. Mark Anthony provided great customer service and found a place that I could work while I waited. Much appreciated! Good service overall.

Excellent service and communication about my diagnosis, also repaired my issue

The service and quality was outstanding. Our sales person Angel, was a great partner in helping us find the right car at the right price. When we picked up the car, it was an easy experience. The dealership was very clean. They were well prepared. We were given detailed instructions on how to use all the features. Also, the paperwork was simple and very quick. I highly recommend the dealership and Angel!

The service was good and the service righter was very attentive and helpful

This place is a rip off. Find someone who can service your vehicle. I paid $700 for a basic tune up and the guy Mark played me like he gave me a discount. I still need brakes. Not worth the time or the wait . I am so sad.what a total rip off. Labor was $400 to top off fluids and run my truck through the wash. They didn’t even mention what should be service in the future. If I had a million thumbs they will all be down!

This is the first time I have purchased a luxury vehicle. Angel Aguilar (salesman) made the experience of buying a Volvo extraordinarily positive and enjoyable. He was very informed about the cars features equipment, warranty, and vehicle services. He actively listened and answered all my questions with knowledgeable responses. Angel is very professional, respectful, and patient. I left the Volvo Car Orland Park lot in my gorgeous XC40 with a great smile and pleased with the Volvo staffs fantastic treatment.

I had an outstanding experience at Land Rover Orlando park, everyone was extremely nice and helpful. I never felt pressured and Luis Corral my salesperson went above and beyond to make it a great experience. He took his time showing me all the features of the car and there are a ton. I would defiantly come back there when Iam in the market again.

Mark was very helpful, knowledgeable, and easy to work with

We recently purchased a car through Volvo Orland Park and were very satisfied with the process. Angel our sales person was very professional, straightforward and was very fair in negotiating a price. He was patient and took his time with us and made the experience go smoothly. We would definitely recommend Angel and Volvo of Orland Park to anyone looking for a new car.

Service people were nice, also the parts guy was nice.

Been here since 1030 appt. Getting hungry.

My last experience was great . My car was repaired and there was no charge. I was very pleased.

Very satisfied with the service as always. The service advisors always go above and beyond to make sure everything is taken care of. Truly a premium experience.

My experience was one of total customer satisfaction.... my vehicle was serviced for a 10,000,00 miles and I was in at 7 am and out after an hour and a half ....

Subaru of Orland Park has outstanding customer service and skilled mechanics. I have been taking my Outback there for a few years now and have never had an issue. The staff is friendly and accommodating. Free snacks and home improvement shows on TV while you wait are a nice perk. Highly recommend!

Very disappointed. Had a 10;00AM appointment for an oil change. My car was not taken back to the repair area until 10:40 and I received my car back until 12:10. 2 hours and 10 minutes for an oil change is ridiculous. I have had issues with your service department before and you continue to disappoint.

Angel was a big help in our selection and purchase of the XC40. We received a great price and we drove the car home in less than 90 minutes! Angel is a true professional! He showed us all the great features of the car...we drove home very satisfied. Thanks Angel

My sale executive, Angel, was outstanding. Due to COVID we did most of the preliminary work and correspondence via email, text and phone. Everything was handled very professionally and Angel took the time to understand what I was looking for. I closed the deal yesterday and would recommend Volvo of Orland and Angel to anyone.

I recently visited International Autos to inquire about my current lease on my 2017 Volvo. I went in to inquire about buying the car once my lease was over. Angel was the sales consultant that help me, he gave me several options regarding being a Volvo loyal customer, and then came the test drive, me being in sales I knew exactly what was going on! My husband and I were not thinking about getting into a new lease, but a 2021 with all the bells and whistles was a different story. We were hesitant because I did not want a high car note, thats when Hani came out and spoke with us about our finance options. We didnt have to spend all day in the dealership as some due because Angel wanted to get me into the new car without breaking the bank and He and Hani did just that. These two guys were amazing, very knowledgeable even had some awards to prove they were good at their jobs, but not pushy at all! They took their time to explain warranties and features of the car. I drove off the lot with my new 2021 Volvo lease!!!! Thank you Angel and Hani for your professionalism and for not being pushy salesmen!!! If you are looking for a Volvo ask for both Angel and Hani!!!!

I want to thank Angel for being a great car salesman. He listened and met my expectations. Thanks to him, I have a beautiful new CX 40 T5. Thanks!!!I also want to thank Amy and Mike in the service department. Within 6 weeks of my purchase while driving on the highway, my windshield was hit by something. It required replacment. They were professional and patient. I cant say the same about my car insurance experience but will be changing insurance in the near future. Again, thanks to Amy and Mike. I have a replaced windshield and am back to enjoying my beautiful new car.

I was able to ride along with the technician so I could point out the sound my vehicle was making. He was very knowledgeable and base on the sound my vehicle made, pin-point what need to be corrected. Sure enough, when I got into my vehicle after the work was completed, it perform like a new car even though I have other problems with it. The wait time was minimal and the area was safe from covid-19.

Salesman was extremely helpful. On top of being pleasant he was also knowledgeable on the vehicle(xc60). Being older buyers, Angel Aguilar was extremely patient in helping my wife and I navigate the center display screen. Even after the purchase he continues to be available to our questions.

Volvo Cars Orland Parks Service Department (especially Mark) has consistently provided us excellent service.

Angel and Bob did a great job. Best car buying experience.

From first contact to most recent, Fade Salama, Janine Turner, and the team at Volvo Cars Orland Park have been nothing short of outstanding. Fade was my contact there: super prompt and helpful in all his communications. He never rushed me -- in fact, didnt do any of the sales pitches I expected. Was both ever-ready to help and extremely low key. If youd like to really explore Volvos, you can do that here and be confident that no one will crowd you. My purchase was small potatoes there; yet he treated me like I was his most important customer, both while there and in our communications. If you have a question after the fact, youre still an important customer.When I was ready to buy, Fade and Janine did all the legwork ahead of time. The process was simple and professional; and I paid exactly what I expected to. No surprises. The whole place is also immaculate and totally protocol compliant. I live over an hour away but will work only with them again next time Im in the market.Cant recommend highly enough. Six out of five. Go!

Excellent service. Great customer service both in sales and service.

Fads is the person to ask for ! Outstanding service and excellent communication. I will only shop here with Fade Salama. Very honest as well. Awesome to work with. Great dealer as well !!! 10 stars !

Haven’t even stepped foot in this place and I could already tell you I probably will never Go there. Made an appointment online to get an oil change using their system. It gave me the option to do the Volvo valet where they come and pick up your car and then return it to you when they are done. Cool. About 10 minutes later I get a phone call from them saying that they dont do same-day Volvo valet. That’s fine I can drop my car off to get an oil change. Wrong they don’t do same-day appointments either apparently or that’s what she told me. I asked her why the system let me book same day Volvo valet and service switch she responded I don’t know it’s a new system. If they don’t know how their simple booking system works how are they gonna know how to fix your car.

The service advisor was professional, personable & comical. I was very pleased with the service.

Place is very clean people very nice

We purchased a Volvo XC90. Our salesman, Angel Aguilar, was courteous, helpful and very knowledgeable about the different vehicles we were looking at. Angel was very patient with all of my questions, and his tutorial of the XC90 was outstanding. This is our third vehicle we have purchased from Volvo Orland Park and I highly recommend this store.

I’m in love with my 2020 XC40 T5. Shout out to Angel for being a huge help throughout the process. He was super patient, accommodating, and honest through the whole thing. Thank you!!

I had a great experience buying my car with Fade Salama. He was very knowledgeable about the vehicle and that allowed us to drive off and fully experience our vehicle with all the safety features and perks that come with driving a Volvo. I was happy that he was the guy that sold me my car because now I truly enjoy my vehicle. Some people buy and drive new cars and don’t know some really exciting features that are in the vehicle. I am glad that I went with this choice of a vehicle but the people were really kind and treat you like a valued customer. Something that you dont find everywhere. I will update my post at a later date to give a review after owning my vehicle for some time. I believe that it will be very important to be able to say that I am still very happy after owning for some time.

Customer service in the service dept. is awful. Takes forever to get someone to actually talk to you then they bounce you around from person to person to get info it seems like they should be searching for. I also scheduled the valet pickup service twice and they were a total no show both times so I called and left a message both times and got NO RESPONSE either time. Makes me not want to buy another Volvo if this is the kind of service I get when it needs attention.

Top notch service. Friendly and knowledgeable people.

Would not recommend. Had a person phone me and set up a meeting at the dealership about possible purchase. Told this person I had a VW with a year left on my lease. Upon arrival, I was told this couldnt be done as was discussed. Wasted my time. Would not recommend going there.

Communicating with service dept. is sometimes difficult. When calling most times no one to answer phone. Return calls from service dept. not very timely. Service to vehicle very good and completed as promised.

Great service & very knowledgeable . They worked very efficiently also.

Angel was very attentive, professional and knowledgeable about the vehicle we were looking to purchase. He truly earned our business !!!!

Worked with Mahir and the team over at Volvo Cars Orland Park. Everything went great, and got a great deal on my xc40. Highly recommend.

Always Great Service

Angel was great to deal with on my recent purchase the entire process was well done

Nice place to buy a car. Everyone is polite and nice.

Always a good experience at Volvo. I dont know if this is pandemic-related, but they could up the staffing. Only one service rep working when I was there. He really had to hustle!

The experience was awesome !Great staff!

They picked up my car at 11am for a routine oil change. Called at 1:30 for payment to say everything was finished and car should be to me around 2. By 4pm I had called 3 times inquiring about my car, no one answered or returned my voicemails. Finally got a hold of someone and then took another two hours to get my car still. Not only was it over 3 hours later than I was told, no one bothered to update me at all, and it was impossible to get ahold of anyone to check in on the status of the car.Follow Up: They ended up following up with me later that same evening and genuinely apologized for everything. Their vehicle pick up service is still pretty new so they are still working on it and appreciated my feedback. This follow up conversation definitely left me in a much better place with their business.

Quick and very friendly.

Im a BDC Manager for a dealership and I brought my brother in laws Volvo in because the gas cap was jammed. They popped it out and I was on my way! Being on the auto industry I appreciated the attention they gave me and for being ultra courteous!

Mark M went above and beyond to research my 3rd party warranty and get me back on the road.

Just purchased another Volvo here this weekend (V60 Cross County), first one was back in 2008 (S40). We have dealt with all the departments here and we could not be more satisfied. The service dept is great, especially Mike who has gone above and beyond for us whenever there was a question with the car. Because of Mike we came back this time to get another Volvo and again the experience was fantastic. Mike and Hani were great to work with and made the whole process a piece of cake. Because of them we will continue to be customers for years. Highly recommend Mike, Hani, and Volvo of Orland Park for any service, parts, or new car purchases.

I purchased an XC90 on July 25th from salesman Fade Salama, Fade is AWESOME as he listen to exactly what I want and allowed me to take my time making my decision, then I had the pleasure of working with Janie (J-9) from finance who is also SUPER AMAZING. Once I decided on a vehicle and selected a pick-up date my transaction was complete in under 15mins. Volvo of Orland Park....ROCKS!!!!!!

This time I liked it the service

I have to admit I was a bit nervous about this new car buying. Havent bought a new car in ten years! But not to worry. Marty was so nice and helpful. Replied to my email right away. Answered my questions honestly and in ways that even a grandma could understand. The trade in process, the financing process, it was all smooth and easy. And on top of it, I get a fantastic new Subaru and a dealership full of nice folks to help me going forward. What a great experience for me!

Worked w/ Bill to hold an XC90 for us in May. I gave Bill my Credit Card info to hold the vehicle, did a Credit Application and got approved and was willing to show him bank statements of cash available if needed. Credit score is 790, Multiple credit Cards and over $50k in cash available to work the deal as needed. Bill told us there was brand new floor mats and weather floor mats. We took care of some paperwork via text over the next few days. Bill was great…until we made it there.We planned to make it at noon but a family emergency slowed us up to 2pm. Upon arrival Bill drove our trade in to his Volvo area of the dealership and we walked down to meet him. He had the Volvo XC90 all ready for us. He didn’t know a lot about some of the features of the truck but we went to test drive it. Upon, test driving it, the brake system made grinding noise upon initial gauging and disengaging. I tried to drive it a bit to see if maybe the brakes were just dirty but nothing improved. I did read that the brake system is problematic in these trucks. No big deal I thought, since it is Certified and we are at a Volvo Dealership. I am sure that they can take care of this.When we made it back at the dealership, Bill waiting on us. I told him there was a brake issue. His reply was a sarcastic: “Alright, no deal”. I was taken back..”No deal?”. Everything is done to get the deal done. Lending money. Everything. What do you mean “No deal” why not check out the issue? I told him that we should test ride it together so that he could hear the noise. He said he couldn’t ride with anyone else because of Covid-19. Which would be understandable BUT he JUST drove our truck that we were in for two hours with no gloves minutes after we got out.Bill then took the XC90 for a drive and said he didn’t hear anything. From there his sarcasm and customer service skills further disappeared. It was like a switch was flipped in him when he seen us and everything changed. Because his character was not like this over the phone. I asked that they take the truck in back to check out the brakes. He said: “No, it is certified, take it or leave it”. I said well how about this “You have a XC90 Inscription which his what she really wanted anyways, we want to drive that one. Maybe we will get that one” He told us “No, we cant test drive any other car”. I asked to take out the XC90 we just drove again to see if I could figure out the noise. He told me “You cant drive any car anymore”. He said he “Knew” this would happen when he saw us and said I was “Haggling” him down for weeks. I didn’t haggle him down. I wasn’t even asking for a discount. I just wanted the brakes checked out. We asked to work with someone else and he claimed there was no one else there, although multiple sales people were walking around. He also mentioned it was day off and he “doesn’t have time for this”. He said that as a Contractor, I should understand that you cant get “Quality, good pricing and Good Customer service all rolled in one, pick 2” I said yes you can…look at the Google reviews for my company. The entire time he cut me off, was combative and seamed to just want us to “Hurry up and buy”. I finally asked him to just let me finish what I had to say and explained that him having the brakes checked out should be easy since you’re a volvo dealership or Selling us the Inscription would yield a larger profit. He leaned back in his chair looked at the ceiling, looked at his watch and ignored everything I had to say. Finally, I asked for the keys to my wifes truck as my wife tried to find another salesperson to help us. This is over the period of a hour. Finally, Bill sprints to the back and get the service manager to go out on a ride with him “To check out the breaks”. Bill wouldn’t ride with us because of “Covid” but he could ride in our trade in and ride with someone else.There is a lot more to my story but there is a character limit. I am still waiting on multiple things to get resolved. And I hope that the next time something negative happens to Bill. He thinks of the way he treated us.

My entire experience at Volvo Orland Park was excellent. From the time I walked thru the door and asked for my sales advisor (Hani H.) to the time I drove away with my new suv. When I explained to Hani what I was looking for, he knew exactly what vehicle I was speaking of. He was very patient and knowledgeable in explaining the different features of the vehicle. He gave me A1 customer service. Eddie in finance was great and patient also!

Hani was extremely polite and very helpful! Very professional.

Hani is the one to work with!! Everything went smoothly and quickly.

Bought my XC 99 3 years agoSale was okay but service was very goodHowever fast forward present date service sucksTrying to schedule appointment for oil change new air filter and reset Volvo on callLeft two emails and voicemailsNo response from the service departmentI would think that they would have decency to respond and keep a valued customer.But thinking 🤔 I’m not valued

I want to express how simple the car buying experience was working with Adam Pirman at International Autos. I was able to negotiate the purchase price with Adam prior to my visit to the dealership. Upon my arrival I was greeted at the door by Pam who was my sales associate. She was very thorough while going over every detail of the vehicle. The numbers that Adam and I had discussed were honored and nothing changed throughout the entire process. I will definitely recommend International Autos to my family and friends!

Ken was very informative when I asked questions and pointed out many of the features and showed me how they functioned. I was impressed also that all of the staff were wearing shirts and ties even though we were having our hottest day in seven years in Chicago. Ken was personable and patient!

Our Volvo did not start so we first took it to a local dealer. They gave us a quick diagnosis but we had to take it to the Volvo dealer. They charged us $1300 and it was not working, again, a week later. We have to bring it in again and theyre charging us $200 to diagnose it.They over-charge for everything and issue no warranty. We tried getting rear brakes replaced and they wanted $800. We called several different local shops and got them done for $200.Use them as a last source of reference

Faster and easier to service your vehicle yourself. Very difficult to talk to anyone that knows anything.

So, all the others who gave Volvo 5 stars reviews are spam accounts.This Volvo dealer is good for oil changes and basic maintenance. My car, and other friends cars were grossly incompetent for diagnosing and fixing issues.Go to Oak Park for any service related issues.

Giving a 10 to Mark Anthony!

The finance manager was very disrespectful and borderline racist. The manager had us wait a total of 3 hours at the dealership and something wasnt going to work out for our deal. He had us standing in front of his door for 15 minutes before telling our sales representative to tell us the deal wont work. He didnt bother to come out and explain why the deal wouldnt work and alternatives to make the purchase possible. Even though we were furious we still figured out an alternative solution and wanted to proceed with the deal. The same finance manager refused to process our paperwork and we ended up having to go home after wasting 5 hours at the dealership.A few days later the paperwork was processed and everything was finalized. The car was delivered to us, but the windshield was broken. Our sales rep offered free replacement of windshield along with extra accessories for our troubles. It took a full week of back and forth before the dealer finally approved the replacement for the windshield so we had to drive around a full week with a broken windshield, and the dealer went back on their word and said they will not be giving us any accessories.Lastly, the dealership is very uninformed on the promotions Volvo Finance is providing. We had a leased S60 we were turning in early with the promotion, and the dealer didnt realize the new vehicle had to be leased and not purchased. They realized this after the deal was finalized. For purchasing a $60,000 the experience was terrible, and has me questioning if I will ever purchase another Volvo. DO NOT COME HERE.